• FootballTicketNet

FootballTicketNet

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Overview

FootballTicketNet has a rating of 2.2 stars from 329 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FootballTicketNet most frequently mention new tickets, credit card, and full refund problems. FootballTicketNet ranks 235th among Sports Tickets sites.

  • Service
    113
  • Value
    111
  • Shipping
    110
  • Returns
    44
  • Quality
    110

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.9%
Positive
1
Neutral
1
Negative
15
32
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How would you rate FootballTicketNet?
Top Positive Review

“Do not buy tickets from them!”

Katja S.
5/3/24

Lousy. They don't worn you how common it is that the games are re-scheduled and no return or compensation policy, even they have not even delivered the tickets; that happen only 1-2 days prio the match! " We received your request to cancel the order. According to our Terms and Conditions, no cancellation is possible. The seller like the club is not cancelling the paid and confirmed orders.We regret but no cancellation is possible at this stage. Tickets will be delivered as ordered."

Top Critical Review

“DO NOT BUY FROM THIS COMPANY”

Susan B.
8/23/24

They advertise that you can buy electronic tickets and then you are advised that the tickets have to be delivered and that you may not get them until the day of the game. When you try and get money back they will not reimburse. Review all the negative reviews across sites this happens to a lot of people. You will lose your money and you will not have a ticket for the day and in many cases they get a ticket but then it does not work to get you into the game. DO NOT BUY FROM THIS COMPANY.

Reviews (329)

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football ticket (105) customer service (65)
Thumbnail of user sydneym27
Kazakhstan
1 review
32 helpful votes
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February 26th, 2015

What a wonderful very excitement experience we had yesterday attending the AS Monaco Champions league 1/8 final first leg in London vs Arsenal in the Emirates stadium!
We are a group of diehard AS MONACO fans – and to this match we ordered the tickets from Footballticketnet.com and were very satisfied!
This is not our first time we are buying tickets via Football Ticket Net and this is also not the first time we are happy we did it. If you search a secure reliable site for buying football tickets – this is the one. They have great service, good seats and they always deliver on time – very recommended!
And most important – our huge 3:1 win! Thanks you Football Ticket Net for helping us to be a part of a historic night and we can't wait for the 2 leg in our Stade Louis! This year we will win the cup!

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Thumbnail of user lisl10
GB
1 review
1 helpful vote
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May 13th, 2022
Verified purchase

Bought tickets "best Tickets available" a few weeks before the event@ 610 gbp. The week before the event VIP tickets were selling@ 600 gbp and the ticket i received before the match were the top level of the stadium; not lower level VIP. Not clear how my tickets are "best". They are not responding to my email asking for an explanation

Thumbnail of user barryb26
GB
1 review
43 helpful votes
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March 13th, 2014

footballticketnet.com - Excellent service!
My girl and I were worried about getting the tickets in time…
footballticketnet.com mention in their site that the tickets will be received in 1-14 days before the match, we got them 3 weeks in advance!
We Recommended to you all of footballticketnet.com!

Thumbnail of user kevinc66
GB
1 review
35 helpful votes
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April 2nd, 2014

So… It's true that there are a several sites who sells football tickets online, but with the service that I got - there is only one site to but football tickets from… - footballticketnet.com
I had to do so many changes in my invention and they assist me a lot, they have been given me many detailed information and tips, so it feels like I am consult with a friend…:)
So, first thing first… THX footballticketnet.com for everything!
I'm surly recommend to order tickets from footballticketnet.com.

Thumbnail of user stevem176
Georgia
1 review
23 helpful votes
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June 15th, 2015

Just got back from Slovenia attending in the lads game against the local national team in Group E of the Euro 2016 qualification matches.

The local people are friendly, the game was great and we are already with 6 wins in 6 games – closing to promise our place in France next summer!

The tickets to this game were bought in FootballTicketNet – in my opinion the best website for football tickets.

This is was my 4 time ordering football ticket with them – and they never disappoint me!
We got great seats in the England away supporters stand, better priced than many of other fans who came from the UK – so overall – were very pleased with the Tickets & of course from the outcome!

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Thumbnail of user gabel32
Hungary
1 review
0 helpful votes
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October 5th, 2020

The game I have purchased tickets to was cancelled and the football club is refunding the customers but this site keeps denying my refund claim with no explanation or reasoning but only saying how unfortunate this situation is. We've seen experienced multiple weird issues with them before - like not willing to ship us the tickets or only being able to ship it 24 hours before the game.
They are untrustworthy, dodgy, their website has no way of seeing my purchase or any information about my profile and the customer service is terrible. DO NOT PAY THEM!

Thumbnail of user nishantr1
India
1 review
4 helpful votes
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August 23rd, 2016

I had booked four tickets for Chelsea vs West Ham. I was quite worried if I would get my tickets on time. But I had no need to worry. The tickets were at a cheap price too. They were very kind, answered my questions and kept my tickets safely, after my friend did not pick up the tickets from his house. The seats were excellent and a great view. I thank them for giving me the tickets as it was a memorable game as Diego Costa scored the winner! I would recommend everyone to use them as it was my first experience with them and it was really good. I will undoubtedly use ONLY them in the future.

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Thumbnail of user zoer6
Spain
1 review
11 helpful votes
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May 22nd, 2015

Bought 4 tickets, 300€ each, received my tickets: they bought them 150€ Each and then made 600€ on my back! Complained again and again, they don't care, it's the rule of the website, prices are "most of the time" above real prices as they say! Biggest $#*! website ever, be very carefull unless you like to spend money for being played for a fool

Thumbnail of user dans138
New York
1 review
5 helpful votes
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February 1st, 2016

Football fan for 30+ years, Football Ticket Net is by far the best online company today in the business.

Just enjoyed a few days ago tickets to FC Barcelona vs Atletico Madrid and had a great time at the Camp Nou.

They always deliver the tickets as promised trying to give us the best seats possible in every order. Great customer service and prices are relatively fare – compering them to other secondary ticket market brokers.

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Thumbnail of user johns13054
Indiana
1 review
0 helpful votes
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March 21st, 2023

Do not buy tickets from these fraudsters. They do not deliver tickets as promised and will disrupt your trip. Buy elsewhere. They are always asking for more information on ticket delivery, bank information, etc. Moving the goalposts.

Thumbnail of user mr551
Germany
1 review
5 helpful votes
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March 23rd, 2016

I've bought tickets on december, right after the raffle of the last 16, to the 2nd Leg Game of the Champions League, FC Barcelona vs. Arsenal!

It was a Gift for my father to christmas and it got redeemed! The tickets were delivered one day before the match, just as promised!
The Support was kind and helpful, either.

Anytime!

Thumbnail of user bend59
Romania
1 review
34 helpful votes
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August 27th, 2014

Bought FC Barcelona tickets 3 weeks ago for the match against Elche. Got them a week later and in total i can say that i was very pleased with both the service and the tickets i got.

A+

Thanks,

Ben.

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Thumbnail of user georgew1546
GB
1 review
3 helpful votes
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May 22nd, 2023

I purchased a ticket to the Play-off final on Saturday. As a Coventry fan I selected a ticket that was in Upper Stand. I clicked the west stand and taken through to payment. Paid. Got sent confirmation and there was no row or block number. I called to confirm and said "it could be in either end read the T&C" an lo and behold it's a Luton ticket. Absolute scam of a company would not refund me, kept saying I had misrepresented myself and I am now currently raising a chargeback. This company is not legit! STAY AWAY AT ALL COSTS.

Tip for consumers:
The Terms and Conditions do not comply with the laws of England and Wales; they violate the Consumer Rights Act 2015 and the Criminal Justice and Public Order Act 1994. They will refuse any refund outright and just send you screenshots of the T&Cs (which are invalid).

Products used:
I purchased tickets

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Thumbnail of user clodaghf
Ireland
2 reviews
10 helpful votes
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November 23rd, 2015

I'll be honest in saying that after I purchased the football tickets for my husband and read some negative reviews about footballticketnet.com I was very nervous. I rang their customer service for reassurance and the girl was very nice and helpful. The fact that they would only deliver the tickets to a hotel of my choice in UK(they would not post to Ireland) made me even more sceptical but I received continuous email contact with updates throughout the process. My tickets were delivered to my hotel exactly when they said they would be and a confirmation email also came. As for the tickets, I purchased the 2nd lowest in price range and they were great tickets! Based on my experience, I could not recommend this website more highly.

Thumbnail of user mohamedm65
GB
1 review
15 helpful votes
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October 14th, 2018

I ordered 2 central long stand tickets for Liverpool vs. Man. City, and received 2 Anfield stands tickets behind the goal instead. It seems they could not fulfill the order so they offered me these 2 tickets with hospitality option. For some customers this would be great. However, for a real football fan the view/seating position matters the most. Customer service could not help and they claimed that this is an upgrade to my tickets inspite of compromising the seating position. I do not recommend purchasing from this website and I would rather go for hospitality option with good seating position directly from the club since it will be cheaper anyway, just need better planning.

Update: had a phone call offering 10% discount on my next purchase, good gesture but not suitable for me because I do not think I will use this website again. I would rather go for hospitality option directly from the club at least I guarantee what I am paying for as long as I am paying lots of money anyways.

Thumbnail of user laurenk13
GB
1 review
58 helpful votes
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March 9th, 2014

footballticketnet.com - Online service you can count on!
I booked tickets (easily and simply online).
I received an excellent service.
Tickets arrived as promised.
Seats in a great location (as I ordered).
Excellent game!
Excellent result (Arsenal vs Everton - 4:1)!
In one word - EXCELLENT!
See you at the semi... ;)

Thumbnail of user brodyl1
Illinois
1 review
1 helpful vote
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December 23rd, 2016

This company is 100% legit and everything about the tickets I purchase from them was great from the start to the finish.

The tickets arrived to our hotel in London as promised 2 days before the game. We got very good seats in the stadium & prices were (I think) fare compering to other websites we checked. Well done. We will for sure buy from this company again in the future.

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Thumbnail of user giorgiob16
Connecticut
1 review
13 helpful votes
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March 15th, 2018

This is the second time I use Football TicketNet. In both opportunities I received great tickets and excellent service. They were quick to respond to any questions and to keep me updated, by mail and by phone of the delivery process. The tickets were delivered on time and there was not one, but two follow up calls to ensure I had received them.
I will definitely used them again!

Thumbnail of user mirellat
Switzerland
1 review
7 helpful votes
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January 9th, 2015

Bad Service. Paid 122 euro each six tickets per game Valencia - Real Madrid and received 4 tickets from € 35, and 2 to 70. Paid more than a month before and received via e-mail on the afternoon before the game and we also handle the print them. I do not recommend this site to purchase tickets.
Mirella T.

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Thumbnail of user ianb53
GB
1 review
43 helpful votes
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March 23rd, 2014

footballticketnet.com – GREAT Online service!
I easily booked my football tickets, and received an excellent service all along the way.
The tickets arrived as promised by registered post to my home and with great seats location.

Thumbnail of user richl19
GB
1 review
36 helpful votes
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April 3rd, 2014

The Greatest Present ever!
My wife organized the greatest present to my birthday… She included in our trip to Spain two football tickets, not just any tickets but… Real Madrid tickets!
It was so amazing!
My wife purchased the tickets on footballticketnet.com, they provided us an excellent service and help us a lot. Our seats was great and we enjoyed watching an excellent game.
The tickets were delivered 3 days before the game to our hotel. Excellent and easy deal!

Thumbnail of user andrewg418
GB
1 review
16 helpful votes
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August 27th, 2019

We travelled from Australia to watch Spurs. We recieved our tickets (member ship card) as advised. Head to the game and when presented at the gate number provided we are told invalid. We visit the ticket office and are told these are fake memberships and a scam. We miss our match and now have lost our money due to the great scam setup this company produce. We have had a call saying they will look into it but now reply to my emails requesting my money back again buyer beware

Thumbnail of user cecilem1
GB
2 reviews
91 helpful votes
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March 5th, 2014

We ordered football tickets online from footballticketnet.com for our sun and his friend on the occasion of his 16th birthday, so he can get to see his first live Liverpool match.
We search in many websites buy the prices were expensive. The most attractive prices and availability of tickets with great seats was in footballticketnet.com.

Thumbnail of user raymondh42
Germany
1 review
19 helpful votes
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June 20th, 2016

So I looked at all the different websites for buying tickets for the Euros as the official channels let me down and I went with FootballTicketNet. Ended up paying 5 times the face value on the ticket and probably 3 times from when I applied on the official Irish FA portal. Some of the reviews filled me with a lot of fear but I decided to take the gamble. They kept me well informed throughout the process and the tickets (Ireland v Belgium) at Bordeaux were delivered to my hotel a week early. Tickets were genuine and no issue except I should have probably specified which end I wanted to be in. I would use them again if I was in the same position.

Thumbnail of user marisag
GB
1 review
34 helpful votes
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March 31st, 2014

It's wonderful that we have the opportunity to watch live game, even though I have not a member in the club. It's even more wonderful to know there is a secure website that I can count on and have a great service all the way.
So… all I have left to say is: Thank You for being.
:)

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From the business

Football Ticket Net is an online football ticket marketplace that enables football fans from all around the world to buy tickets to see their favorite teams and experience the greatest football events LIVE.

Business History

Football Ticket Net was founded (with experience since 2007 of her team) due to the high and growing demand in the secondary football ticket market for the past few years. This demand was including good service as well as football tickets.

Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events.

All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according very bad experiences with other secondary market agencies which consisted failing across the years).

We believe that the most important issue for a football fan is to buy his tickets in a safe and secured online system along with getting the best service throughout his process - starting from the purchase itself until the match is finished.

Football Ticket Net Guarantees The Best Service In The Market!

Company Representative

Thumbnail of user guyd14
Clovis D.
Typically does not respond to reviews

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