ForYourLegs

The socks are to be shipped FAST AND FREE. I live 20 miles from the company. They ship by DHL to Kentucky, then DHL takes to USPS for delivery back to Michigan. It took 10 days and they arrived crushed like they had been run over by a truck. They put the boxes in a plastic envelope and day "sometimes they get crushed". The company has been good for the last 15 years, fast and efficient with great customer service. They partnered with Aleva and suddenly changed for the worse. I sent the socks back 10 days ago, reordered from a differs company. Received the new socks three days ago in perfect condition as they were packed in a box - and oh, I'm still waiting for a refund from For Your Legs.

I too had an awful experience with foryourlegs.com customer service. The customer reps, particularly a Rachael were incredibly rude and incompetent and slow. All I wanted was to make a return and they argued over every little thing even though the product had not even been out of the box. In the end they said that I could never buy from their site again! I am not sure who made that decision, the snippy customer service rep, the manager or someone higher up but it is the most ridiculous thing I have ever heard of for a retail company, bricks and mortor or dot com. A sale is a sale. Additionally I found their products to be substandard. The support hose I bought were so incredibly tight around my ankles and feet that they caused great pain and were unwearable. They were thigh highs and the top band was huge and didn't come close to my legs, much less gripping them. I thought that Ihad found a good company. Guess I will just buy from the pharmacy or my doctor from now on.

WORST customer service I've ever experienced.
My order was processed and my credit card was charged the $307.00 immediately.
Then, almost a week later they claimed the products I ordered were not in stock.
A few days later a Susan K. From customer service claimed that they had to verify' my order, because I wanted the stuff shipped to my office, not my home.
I emailed back; and I kept getting the same email, apologizing, but with no response to the questions I had.
I cancelled the order, and people, it is HELL getting your money back from them
DO NOT ORDER FROM ForYouLegs, I beg you, folks.
It's been more than a month, and I've filed a complaint with my bank.
And still no response from ForYourLegs.
I'm sending a letter to the Better Business Bureau next; nobody who treats customers like this ought to be in business.

This site is the epitome of crappy customer service. Items show in stock on site, but AFTER THEY CHARGE YOUR CREDIT CARD IN FULL, they send an email saying items are back ordered. Who the hell does business this way? Now they are ghosting me and won't answer any emails. I have finally had to do a charge back on my credit card. I sure hope KARMA visits these losers ASAP!

After being a loyal customer and a physician who has referred many patients to them I was mistakenly given incorrect shipping information by an operator that wound up in a delivery delay and an additional cost to me. But this wasnt the problem, the problem was in the inconsiderate and rude way in which they treated me. They indicated that I was a liar and was trying to "put one over "on them! The tone and the conversation has lead me to change my recommendations to my patients, and I will never buy another product from them.
They are cordial until there is a problem... then they treat you like a thief and a liar. BEWARE