Foxsters

I ordered three hats in April. Two arrived in July. One was horrendous quality and the leather strapping broke before it was even worn. As of late August the third hat had not been dispatched. I requested this be cancelled as I was moving house. Customer service and contact is appalling. Received an email saying the third hat had been dispatched after requesting it was cancelled and refunded three times. No refund, no acknowledgement.
This is just a shoddy drop shipping company from China with flashy marketing, avoid at all costs and shop local.

I thought I was going to be in for a disappointment with this hat. But instead, the packaging alone shows the maker values the hat, so customers should too. Actually, I purchased two because buying more than one made economic sense.

A hugely disappointing and frustrating experience! My partner ordered a hat which arrived in a plastic mailing bag, completely crushed. We contacted them with pictures and have chased this up with two further emails as well as a Facebook message and still no reply after weeks. A total sham... any professional hat retailer would use protective mailing boxes. Any decent company would reply to emails.

I ordered my hat at the start of August and still have no hat. Multiple emails, no response, no product. Do not buy from this business.
Eventually a second hat was sent after multiple attempts at communication and arrived a long time later.
If you are looking for good service and good quality, i would look elsewhere.

Considering the extremely low price (I paid under $30), I was expecting a "costume" hat. Despite buying it for a costume, it honestly feels much more like a high-end every day hat.

I don't know how well it holds up to rain/snow/etc., and whether the felt will spot or pill, but for someone on a tight budget who'd like a pinched fedora or ESPECIALLY someone looking for a perfect costume piece, I sincerely can't imagine you doing any better for a price anywhere near this. It even came extremely well packaged, no re-shaping needed.

Do not waste your money with Foxsters. This company will take your money and "send you a product" that never arrives. I ordered a hat on July 5,2021 and it is now mid-September. Apparently my product was "lost as customs" 2 times already and the third has been in transit for almost a month. I live in Canada. The owner of this company fielded my emails but took almost a week to respond on multiple occasions. She gives the same excuses every time and won't honour my request for a refund at this point after all this hassle. She also threatened to SUE ME when I told her I would leave my honest review online. These hats ship from deep in China and the company uses third rate shipping companies that can't even do their job. I would avoid this company and their products at all costs. It's not worth your money or time.

Bought two hats. They showed up in a tiny thin bag so of course they would be damaged. Emailed them, sent them a fb message and an instagram message. Their website doesn't even work, try clicking on it. https://foxstershats.com/ I just want to return these hats and no one will contact me back

Ordered 1 hat in July, still have not received it. Have emailed ‘customer service' approximately 6 times with zero response. The tracking says that it has been returned to origin country, somewhere in China, so I'm not sure what that means. I would not recommend purchasing from this site.

This is my second review after 2 months of waiting and still no hats. Got a email on tracking number 2 weeks ago and it's seems to be stuck, I don't know what company these guys use but it must go all around the world. Still haven't received and very disappointed and summer is coming and I see myself wearing these hats next year if I get them. #&$@#*$#@&$#$@ is all I can say.

The hat I got is super cute and can dress up an outfit or be worn with jeans and t-shirt. It came packaged very well. The hat arrived on time and was in a sealed bag and placed in a box. It also came with a hard plastic shell which fit over the top of the hat to help reshape the hat just in case you'll need.

I have a big head lol so I was worried when I purchased it, but it fits perfectly and it's cute. I was going to buy a high-end one for around $300, I'm glad I found this instead. Now I can get every color!

For being ridiculously cheap, this is the BEST HAT! It's my new favorite, and I will be purchasing in more colors. The adjustable inner brim is great, and yes, per other reviews, the band will probably come off - it's just slightly glued on, so you'll need to glue or stitch it yourself. ALSO! I ordered this hat with a big order, so it came in a big box and wasn't bent or crushed like I saw some other deliveries were. So glad I tried it out - if you're on the fence, I'd say go for it.

I love this hat, it is such a pretty red wine color, but mine did have a kink in right side of the brim. I tried to steam it out but discovered the kink was from an overlapping wire inside the brim. I ended up scooting the wire to the back of the hat so it would be less noticeable. Still love it tho, I wore it to the Who concert at Hollywood Bowl and got tons of compliments!

I came across this site on Instagram and firstly liked the price point and design of the hats. I was a bit sceptical being they were being sent from such a distance and whether the quality would be good. However, i took the plunge and the hats exceeded my expectations. Although a bit late on delivery the hats were of great quality and packed well. Definitely would recommend

I purchased a white wool fedora and I love it! The shipping was free and everywhere I go, I get so many compliments! It also arrived very quickly. I just purchased my second hat of many more to come, I'm sure. Thanks Foxsters!

I have Locs and it's so hard for me to find hats that fit because I have so much hair. I love that they add a drawstring inside of the hat to be able to adjust the fit anyone's head. They also took extra precautions in shipping

Great stuff, fits well, sturdy, colorful steady, faithful, stylish and classy! And If those words don't satisfy you I don't what else will! Hat was packaged well in a airbag and something tht caught my eyes when I unboxed it was that they had put also a hard plastic mold.

Nice design and high quality. Best of all, the product is expertly wrapped, with a plastic mold and bubble case. If there are wrinkles, can be simply stretched out using a standard iron.

The hat was divered on a timely. It was carefully packed in a plastic bag and small box. Foxsters card info and ironing instructions were included inside ths box. The hat's brim was robust and so its material. No damage or deformity on the product. The size (M) is perfect on my headOne of the Best Fedora

Exactly what I was looking for! It is a little more stiff than I would have thought BUT AI HONESTLY LIKE IT!
Very soft and perfect for my giveaway that I will be doing for my business! Love the cute belt detail!
A little small if you have a LOT of hair or loose if you have a small head, but for average person it should fit perfectly!

Ordered this hat last minute for an engagement shoot with my fiance. Got it so quickly and it was nice and light for the summer heat. Loved it so much I need it in more colors!

I would give Loads of compliments to this product. Color is spot on. I Will definitely purchase more on other colors and I would like to try the wide brim model also.

I was a little apprehensive to buy this hat or any hat online. But this one looked so nice that I decided to give buying a hat online another try. I am so glad I did! Love it!