• FR8Star

FR8Star

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Overview

FR8Star has a rating of 4.6 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, and second time. FR8Star ranks 13th among Shipping sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 89.4%
Positive
135
Neutral
3
Negative
13

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97 reviews

4
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How would you rate FR8Star?
Top Positive Review

“I don't think it would be appropriate to give any concrete...”

ronnie m.
9/14/24

I don't think it would be appropriate to give any concrete rating yet, but so far not too bad. We are just in the beginning stages of my experience. Once everything is done from start to finish I will be glad to submit an accurate rating along with some general comments.

Top Critical Review

“Auction ended Thursday, I called to list shipping”

Calvin C.
6/24/24

Auction ended Thursday, I called to list shipping. Normally I get quotes almost immediately. I did not receive any quotes Thursday so I called Fried to find out if the listing was up there. I spoke to said the listing is there he didn't know why I wasn't getting. Information said he would fix that nothing happened Saturday, Saturday Sunday Monday. Call back I think it was on Monday with the order finally was set for Tuesday. I specifically said do not deliver before Friday I'll be out of town and won't be able to receive it. I talked to the trucking company Wednesday. They gave me the phone number for the truck driver called him and he had picked up the load and was delivering it Thursday morning. My plans change, so I was able to come and get to the farm to receive it and unload it, he said they had no record of it being delivered Friday at the earliest. I have never had a problem with shipping. It's always been scheduled accurately and on time.

Reviews (191)

Rating

Timeframe

Other

Thumbnail of user randyb2323
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

GETTING THE SHIPPING BOOKED WITH FR8STAR WAS QUICK & EASY. THANKS TO TRAVIS FOR ALL THE HELP. THE SHIPPER CONTACTED ME WITHIN A FEW HOURS LETTING ME KNOW EVERYTHING WAS SET UP.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to get your equipment moved! We look forward to helping you with your future transportation needs!

Thumbnail of user davidm11559
Ohio
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Experience will be determined once the unit has been delivered. I liked how fr8star called me to complete the acceptance and we are now waiting for load scheduling and delivery

Thumbnail of user rocks46
Missouri
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I was experiencing issues with my email and bids, Logan answered the phone and helped immediately.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to get your equipment moved! We look forward to helping you with your future transportation needs!

Thumbnail of user billr2072
Georgia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Smooth, quick, and easy! Painless process to get the products moved!

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to get your equipment moved! We look forward to helping you with your future transportation needs!

Thumbnail of user jimz574
Wisconsin
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Posting the load takes a little work getting dimensions and pictures, but not bad.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment!

Thumbnail of user robertj3135
Utah
3 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

Quick response, answered all my questions great service. Thanks

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user kens1321
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Travis was exceptional in reaching out and helping me book my load

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user rpl3
Illinois
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

They took care of everything….pretty painless. The communication was good and the delivery was on time.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user bruceh1067
Ohio
2 reviews
0 helpful votes
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September 5th, 2024
Verified purchase

Your web design was well set up, and organized. It made my shipping easy to initiate.
Good Job!

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your Tractor! We look forward to assisting you with your future transportation needs!

Thumbnail of user gannonm6
Minnesota
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Very easy to set up and very easy to receive multiple bids! Very satisfied!

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user mattb1355
Ohio
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

First time using this; experience went well overall. FR8Star website system is great and very intuitive.
What I learned through this - many/most of these companies bidding don't have trucks and drivers, they're just middle men. They bid and then put it on a board for drivers to bid on for a lesser amount. So it's in their favor to get the drivers to do it for as little as possible. This negotiation on their side takes time - so make very sure you put a 'must pickup by' date/time when you request bids. That way you don't get caught paying storage fees or something similar on your load while they're doing their negotiations.

Thumbnail of user johnnyr531
California
1 review
1 helpful vote
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June 14th, 2024
Verified purchase

I went with National Shipping Solution and the whole experience was professional and smooth from initial contact through the unloading. Great competitive price with no end surprises. Highly recommend them and will use again in the future.

Thumbnail of user williamo501
Illinois
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

FR8Star customer service has been very prompt, extremely informative and friendly to talk to. From there things have perhaps gone downhill somewhat. My load has not yet been assigned, obviously not shipped. I was promised an expedited shipment and paid premium for it. The final results have yet to be realized.

Thumbnail of user ericp1935
Tennessee
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Everything went well, was easy to use, got me a fair rate thank you Logan and team!

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user altheas51
New York
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

This is the second time we have used Fr8star and both times, we have been very pleased. Nina was very helpful and I can't thank her enough.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user kirbyh56
North Dakota
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Jennifer from FR8Star was great. The "broker" that she lined me up with, not so much. I thought I was dealing with a carrier, not a broker. They bid a load for me and I accepted it. But over 2 weeks later, they could not find a carrier willing to accept whatever it was they were trying to pay. The communication was less than poor. I had to get Jennifer involved to get the "broker" to respond to my questions. That's not very professional. I already had access to carriers willing to haul this load for a little less than what I had agreed to pay this "broker", but I decided to try them because it never hurts to have a bigger circle of freight options. So apparently, either this "broker" was trying to keep too much of the pie for themselves, or they have no idea what the current freight rates are and got in over their head. I won't make that mistake again.

Thumbnail of user ilianac32
Tennessee
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I have never user a transport company before using fr8star who helped me booked core logistics. From Wyatt at fr8stare, Miguel and Javier from
Core logistics you guys are amazing. Service was super fast amazing and so helpful. You all guided me on any questions I had, also provided me a great quote, provided me tracking and update status and pictures of the load of my atv. My atv came in perfect condition and faster then I could imagine a day after booking my atv was picked up next day at my front door. Amazing! Amazing! Amazing! 100% would recommend and use again thank you all I am super excited.

Thumbnail of user lynfords1
Oklahoma
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Everything went smoothly. I would recommend this company!

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user sammyi21
Virginia
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I do not have a lot of equipment hauled. I purchased this off-Auction Time and they recommended FR8Stas: Which ended up being the best thing I ever did. I didn't have to worry about a thing it was here safe and sound in no time. If you want something shipped no matter what size this is the company to hire.

Thumbnail of user stavrosa11
Texas
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The experience with Fr8Star has been stelar. I don't know how well the shipper will execute yet, however, all was smooth with Forest at Fr8Star. He has been great in communicating and finding me the right shipper. Not necessarily the least expensive however someone we can count on. I am shipping a 2016 New Holland L230 with Bucket. Hope all goes well!

Thumbnail of user bens1535
Minnesota
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

It was a very easy process with great support to answer questions.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your tractor

Thumbnail of user garyw2089
New Mexico
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

The load showed up on time was secure had good contact with shipper very satisfied

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment. We look forward to helping you with your future transportation needs!

Thumbnail of user matthewm3054
Ohio
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

My load was scheduled and delivered quickly. Each member of the process communicated clearly and efficiently.

Thumbnail of user brendans197
Illinois
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Great broker but he has a terrible background noise that makes it impossible to hear him

Thumbnail of user chrisd2639
South Dakota
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

So far so good. I thought it'd be complicated but totally not. So easy so far

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From the business

Equipment Hauling without the Hassle

Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.

How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden costs.
4. Award the load. Once a bid is accepted, FR8Star will release the customer's contact information to the winning bidder. The bidder contacts the customer to confirm details, match the load with the right truck, and make payment arrangements.
That's all there is to it!

What types of load can FR8Star haul?
FR8Star specializes in hauling loads that weight over 25,000 pounds, which includes oversize/overweight loads. FR8Star’s network of transport companies haul equipment and machinery, such as tractors and dozers, as well as containers, trailers, and other general freight.

Is FR8Star a broker?
No. All loads available on the FR8Star platform are from customers on AuctionTime.com, MachineryTrader.com, CraneTrader.com, ForestryTrader.com, TractorHouse.com, TruckPaper.com, and other Sandhills Global trade sites and from new incoming estimate and transport requests that are submitted daily.

Does FR8Star provide support?
Yes. FR8Star’s logistics experts are available to you at every point within the process. They will answer your questions and help you handle any complexities that may arise.

About FR8Star
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.

Company Representative

Thumbnail of user ellim12
Elli M.
Typically does not respond to reviews

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