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FR8Star has a rating of 4.6 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, and second time. FR8Star ranks 13th among Shipping sites.
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97 reviews
I don't think it would be appropriate to give any concrete rating yet, but so far not too bad. We are just in the beginning stages of my experience. Once everything is done from start to finish I will be glad to submit an accurate rating along with some general comments.
Auction ended Thursday, I called to list shipping. Normally I get quotes almost immediately. I did not receive any quotes Thursday so I called Fried to find out if the listing was up there. I spoke to said the listing is there he didn't know why I wasn't getting. Information said he would fix that nothing happened Saturday, Saturday Sunday Monday. Call back I think it was on Monday with the order finally was set for Tuesday. I specifically said do not deliver before Friday I'll be out of town and won't be able to receive it. I talked to the trucking company Wednesday. They gave me the phone number for the truck driver called him and he had picked up the load and was delivering it Thursday morning. My plans change, so I was able to come and get to the farm to receive it and unload it, he said they had no record of it being delivered Friday at the earliest. I have never had a problem with shipping. It's always been scheduled accurately and on time.
The load was picked up and delivered the same day, with the driver taking extra precautions to ensure the load was delivered with no damage. Excellent service!
I had a tractor shipped from PA to OH. Due to unforeseen circumstances, the load arrived late and missing an essential part. However, FR8Star handled it with professionalism and courtesy. Their customer service and responsiveness are outstanding. If not for that, I would have given 1 star, due to the major inconvenience. I think on a normal day, this is probably a 5-star company. I would use them again.
Brandon was extremely helpful in explaining the process, he posted my information to get bids, and helped with review and acceptance of the bids. Great experience.
Fast and easy to do. They gave me a super good quote and was ready to get the load, fantastic really appreciate there work they do.
Mike at Fletes was very helpful and responsive in helping me find a shipping company that would pick up and deliver with the deadlines that I was facing. They were a little more expensive but considering the situation I highly recommend their services and will use them again in the future.
Been 11 days supposed to pick up in six still haven't heard from them if they picked it up paid for a package that was supposed to be picked In six up and delivered in two or three overcharged me on the bill I want a correction for the cheaper package thank you
Overall, my experience with FR8Star was great. If I could give one critique, I would say to please speak to the customers in layman's terms rather than freight company terms. The individuals that I dealt with were very responsive and helpful but I often found myself trying to figure out what they just told me. Other than that minor reference, my experience was great and I will definitely use FR8Star again.
Fast easy service and very usable website with great pertinent information to be able to get bids and review them. Ability to chat with bidders to make sure they had the proper capabilities was really helpful before selection.
Very quick response. Nice and curious on the phone. And at least 12 different booking options
Things started out great. Load was picked up just a few days after contact. Outfit called and gave me a delivery time for the next day. Being 20 minutes late, I called dispatch. They got ahold of trucker and said it would be 9 a.m. At 9:30 he should up and proceeded to yell at me for calling dispatch. Come close to calling the police. Delivery man never called ahead and was way beyond rude.
Most Amazing shipment I could even imagine!
Hands down the best experience I've ever had buying from an auction and having it shipped.
I highly recommend them.
Sincerely
Alex Clayton
Core Logistic who carried my equipment was good with good communication. I tried to contact FR8Star during the process when I had a concern but received no call back at all. It seemed to me, once you paid FR8Star they were done. If I had it to do over again I would work with a logistics company on my own.
I don't like to give negative reviews but those are my current opinions.
Again Core Logistics is very much recommended.
Never bought from an auction hse or used a freight company before. This was a very pleasant experience for me. Don't buy much that needs moving but would use again without hesitation.
Booking process was simple and easy. FR8star was very responsive and helpful. I was disappointed that I had to pay truck driver separately from broker. I did not appreciate having to make two transactions for a $1,500 shipment.
Nina did a great job and found a transporter for a great price.
Load out was easy. Just follow the instructions and submit all required paperwork. The load showed up on time. The hot shot kept in contact and done a great job.
Was my first time ever...after I got the dimensions and weight...it was easy to submit my load for bid...then bingo in seconds I got a bid...after that.they picked up and delivered in 2 days.amazing for 800 miles.and price was right.now im not afraid to bid at auctions in other states..
They got ahold of me right away. Quickly found a driver and my trailer was here the next day. Chris was great to work with.
FR8Star is a marketing service that offloads your load to a broker, who offloads it to a carrier who picks up your load and delivers. This works ok but leaves the shipper with lots of questions, like who is responsible if something goes wrong? It's not a settling experience when the item you are asking to ship means something or is very valuable. This was further exacerbated by the FR8Star and the broker telling me in email and in over the phone that the shipper would call 1-2 hours before the pickup and drop-off. Neither one of these calls were made. That left me feeling very uneasy waiting for my delivery. In the end, everything worked out fine. However, I will try to find a better shipping solution in the future.
I booked with DAPA Freight 7 days later they still had no idea when it would be delivered. So another trucker happened to be in the area looking for a load back, he brought it back. But DAPA freight refused to give any of my down payment back. I would not recommend them to anyone and will not book with them again.
I bought an excavator in Missouri and needed it shipped to California. I awarded the transport company on a Wednesday and they had a truck there Saturday morning. The machine arrived on Tuesday morning! The driver communicated with me and everything went great
They kept in touch with me and let me know approximately what time they'll be dropping off the equipment to my resident
Broker was very professional and communicated well. Pick up was fast and delivery was quick. No damage. Friendly driver was professional. Only wrinkle was that he showed up at my door at 7:00 AM. Would use this shipper again.
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Equipment Hauling without the Hassle
Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.
How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden costs.
4. Award the load. Once a bid is accepted, FR8Star will release the customer's contact information to the winning bidder. The bidder contacts the customer to confirm details, match the load with the right truck, and make payment arrangements.
That's all there is to it!
What types of load can FR8Star haul?
FR8Star specializes in hauling loads that weight over 25,000 pounds, which includes oversize/overweight loads. FR8Star’s network of transport companies haul equipment and machinery, such as tractors and dozers, as well as containers, trailers, and other general freight.
Is FR8Star a broker?
No. All loads available on the FR8Star platform are from customers on AuctionTime.com, MachineryTrader.com, CraneTrader.com, ForestryTrader.com, TractorHouse.com, TruckPaper.com, and other Sandhills Global trade sites and from new incoming estimate and transport requests that are submitted daily.
Does FR8Star provide support?
Yes. FR8Star’s logistics experts are available to you at every point within the process. They will answer your questions and help you handle any complexities that may arise.
About FR8Star
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Thank you for using FR8Star!