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FR8Star has a rating of 4.6 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, and second time. FR8Star ranks 13th among Shipping sites.
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97 reviews
I don't think it would be appropriate to give any concrete rating yet, but so far not too bad. We are just in the beginning stages of my experience. Once everything is done from start to finish I will be glad to submit an accurate rating along with some general comments.
Auction ended Thursday, I called to list shipping. Normally I get quotes almost immediately. I did not receive any quotes Thursday so I called Fried to find out if the listing was up there. I spoke to said the listing is there he didn't know why I wasn't getting. Information said he would fix that nothing happened Saturday, Saturday Sunday Monday. Call back I think it was on Monday with the order finally was set for Tuesday. I specifically said do not deliver before Friday I'll be out of town and won't be able to receive it. I talked to the trucking company Wednesday. They gave me the phone number for the truck driver called him and he had picked up the load and was delivering it Thursday morning. My plans change, so I was able to come and get to the farm to receive it and unload it, he said they had no record of it being delivered Friday at the earliest. I have never had a problem with shipping. It's always been scheduled accurately and on time.
It was so simple to arrange for a pickup and delivery of our tractor in Virginia and transport to New York.
I received several bids within minutes of my posting to FR8Star.
When I chose a shipper, they contacted me via email within minutes.
Wyatt, my FR8Star Agent, was very good.
The website is slightly above average, but plenty of room for improvement.
I don't know how the shipper will work out, but have optimism.
P.S. Tried to make this a FOUR star review.
Awesome service very competitive and always deliver on time.
Fast response on rates. Easy booking process with great customer service. Constant updates on your shipment. On time delivery with items in great shape, drivers are careful with items.
Great experience, great communication from shipper… Everything went smoothly! Will use again.
Terry Dishong, with Brock Transportation arranged a great shipper for us and they were excellent to work with and quite fast with the equipment delivery.
Frank Stout
Very professional and courteous did exactly what they said they would. Would use them again.
Great support, communication and reasonable price. Freight city was also top notch.
The company that I used and it appears that all of these companies do not own their trucks so you're dealing with a number of people no updates were give unless I reached out to them the people at fr8 did a good job checking status for me
Everything went very well from submitting for bid to accepting to receiving the delivery. Communication with Ender at Global was very good. No issues at all. My only complaint is the difficulty communicating with the drivers, no english, What else is new, good drivers, helpful and appreciate the work. On that note I will not complain, more than I can say for the some. Were right on time. All good
First time user. I was very surprised at how easy it was to get fair estimates. My bill was $566, as I was quoted. Compared to a local (non Fr8Star) estimate I received which was $1,250. Definitely saved money. They were also much quicker than I expected. Picked it up one day, delivery the next. Great service over the phone and guidance through the process. Delivery person was helpful in unloading as well.
Professional all the way from initial contact to delivery and follow-up with your representative. Satisfied all the way.
Fast and efficient. It was kind of annoying not knowing who/when to pay etc. Driver only spoke Spanish which was challenging.
It's been a short time I've used the service but I am pleased with it so far!
Great service from National Shipping Solution. Communication from both the company and the driver was fast and courteous, and my equipment was delivered to me not quite three business days after I accepted their bid--which was at least a day or two faster than I'd expected.
My agent was extremely helpful and made the booking of transportation a breeze
Still waiting on delivery, over three weeks since confirmation.
Delayed delivery due to a flat, but overall I was happy with experience and would use them again.
Worked with a very good logistics company Freight City Logistics and pleased with how it went from start to finish. Normally I do my own hauling but very happy I had equipment delivered. Also cost was very fair.
Definitely recommend!
They quoted a rate, got 25% down. Brokered it to another broker, who had to have $400 more to broker it to a hot shot. Not playing by rules
Products used:
used a local carrier
First time user. John at FR8star was helpful and responsive in answering my questions.very satisfied with process.pickup by contracted hauler was timely
My second time using them, and both times were a great experience.
Mike
First time having to lineup shipping of a piece of equipment and the person we worked with was fantastic. Made the process very simple.
Extremely easy to obtain competitive priced shipping within a few hours or less.
Terrible... I still have not got my vehicle and I can't get any response from anybody. Bad!
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Equipment Hauling without the Hassle
Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.
How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden costs.
4. Award the load. Once a bid is accepted, FR8Star will release the customer's contact information to the winning bidder. The bidder contacts the customer to confirm details, match the load with the right truck, and make payment arrangements.
That's all there is to it!
What types of load can FR8Star haul?
FR8Star specializes in hauling loads that weight over 25,000 pounds, which includes oversize/overweight loads. FR8Star’s network of transport companies haul equipment and machinery, such as tractors and dozers, as well as containers, trailers, and other general freight.
Is FR8Star a broker?
No. All loads available on the FR8Star platform are from customers on AuctionTime.com, MachineryTrader.com, CraneTrader.com, ForestryTrader.com, TractorHouse.com, TruckPaper.com, and other Sandhills Global trade sites and from new incoming estimate and transport requests that are submitted daily.
Does FR8Star provide support?
Yes. FR8Star’s logistics experts are available to you at every point within the process. They will answer your questions and help you handle any complexities that may arise.
About FR8Star
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Thank you for using FR8Star to get your equipment moved!