• FR8Star

FR8Star

Write a Review

Overview

FR8Star has a rating of 4.6 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, and second time. FR8Star ranks 13th among Shipping sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 89.4%
Positive
135
Neutral
3
Negative
13

Instant Feedback

97 reviews

4
See all photos
How would you rate FR8Star?
Top Positive Review

“I don't think it would be appropriate to give any concrete...”

ronnie m.
9/14/24

I don't think it would be appropriate to give any concrete rating yet, but so far not too bad. We are just in the beginning stages of my experience. Once everything is done from start to finish I will be glad to submit an accurate rating along with some general comments.

Top Critical Review

“Auction ended Thursday, I called to list shipping”

Calvin C.
6/24/24

Auction ended Thursday, I called to list shipping. Normally I get quotes almost immediately. I did not receive any quotes Thursday so I called Fried to find out if the listing was up there. I spoke to said the listing is there he didn't know why I wasn't getting. Information said he would fix that nothing happened Saturday, Saturday Sunday Monday. Call back I think it was on Monday with the order finally was set for Tuesday. I specifically said do not deliver before Friday I'll be out of town and won't be able to receive it. I talked to the trucking company Wednesday. They gave me the phone number for the truck driver called him and he had picked up the load and was delivering it Thursday morning. My plans change, so I was able to come and get to the farm to receive it and unload it, he said they had no record of it being delivered Friday at the earliest. I have never had a problem with shipping. It's always been scheduled accurately and on time.

Reviews (191)

Rating

Timeframe

Other

Thumbnail of user calebf86
Oregon
1 review
0 helpful votes
  • Send Message
December 30th, 2023
Verified purchase

Logan was very helpful & called every so often to make sure everything was going smoothly. Didn't waste time on the phone which I appreciated. He's not a salesman--just there to make sure that everything's going well. At least that's how I perceived it. Overall just a nice easy experience. Shipping rates were much cheaper through them than anywhere else so I'll definitely be back.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you Caleb for using FR8Star to move your equipment!

Thumbnail of user gregh1366
Minnesota
1 review
0 helpful votes
  • Send Message
Thumbnail of user kurtk295
Missouri
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Great service when booking my load and providing delivery instructions. I look forward to pickup and delivery.

Thumbnail of user patrickd1273
Maryland
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Good transaction. Driver never called to say what time the arrival was I just happened to be at farm to meet a contractor. Driver was polite.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment!

Thumbnail of user dalea357
Utah
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Everything went well for a first time. Thanks for the service.

Thumbnail of user josephp2593
New York
2 reviews
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

It was less than two hours from inquiring to accepting a bid

Thumbnail of user coreyp261
South Carolina
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

Great experience I would recommend to anyone trying to get equipment transported

Thumbnail of user joshp478
Connecticut
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

Very good service picked up and delivered before expected dates.

Thumbnail of user sheldonl59
Oklahoma
1 review
0 helpful votes
  • Send Message
Thumbnail of user jimz546
New York
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

Got a hold of me right away, made the arrangements and kept in touch. Perfect so far.

Thumbnail of user douglasb1190
Colorado
1 review
0 helpful votes
  • Send Message
January 10th, 2024
Verified purchase

Was good. I didn't know I was just hiring a broker as I thought I was hiring a hauler directly. I assume this will slow down my load getting to my business however I'm not sure as I'm only two days into wait for load pickup.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to haul your skid steer. Contact FR8Star with any questions you may have.

Thumbnail of user dalew582
Illinois
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

I had some trouble getting logged in at FR8Star [kept saying one of the fields was not completed]. But, I called, and from that point everything worked smooth as silk with FR8Star. It was quick and easy, no complaints. The good experience continued when connected with the trucking firm, Kirsch Transportation. I thought the rate was fair, and they got on it quickly. Lots of prompt & friendly emails; they even got it picked up and delivered a day sooner than promised.
Thanks to all involved!

Thumbnail of user daved1146
Canada
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Was great everyone was very polite and courteous..

Thumbnail of user spencers244
Oklahoma
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Very good with communicating about the load! The shipment arrived really quick and well strapped.

Thumbnail of user jerryd987
Wisconsin
2 reviews
2 helpful votes
  • Send Message
April 19th, 2024

Not one good thing I can say about my experience with this company. Terrible way to operate.!

Service
Shipping
Thumbnail of user kaden3
Utah
1 review
0 helpful votes
  • Send Message
December 9th, 2023

This was my first time using this company and David was so great to deal with. Very fast, professional and great to work with. Load even got delivered lots faster than I exspected. Wouldn't hesitate to work with him again

Thumbnail of user marlaj60
Texas
1 review
0 helpful votes
  • Send Message
December 1st, 2023

Awesome from start to finish!
We have never had to use this kind of service,But you can count on me using them again,it was easy and pain free... Thanks guys!

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you Marla for using FR8Star to move your buggy!

Thumbnail of user supermotokid819
Tennessee
1 review
0 helpful votes
  • Send Message
December 1st, 2023

Excellent quote system, we used lowest bidder. Everything went well even though it was a holiday week.
Driver was very competent and friendly.
Load # *******.

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your excavator!

Thumbnail of user jonathanb1600
Oklahoma
1 review
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

It was a great experience, after I bought the tractor I was wondering how to get it shipped 700+ miles and before I got anything done they reached out to me and helped get everything set up, would recommend them to anyone looking for long distance shipping

Thumbnail of user ellim12
Elli M. – FR8Star Rep

Fantastic Jonathan! Thanks for using FR8Star!

Thumbnail of user dann852
Montana
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

It was very convenient to use. I had lots of companies to choose from.

Thumbnail of user garyt1121
Illinois
1 review
0 helpful votes
  • Send Message
Thumbnail of user wess177
Texas
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

All went better than expected, on time without any issues.

Thumbnail of user skyc27
Washington
1 review
0 helpful votes
  • Send Message
November 29th, 2023
Verified purchase

Every bit of your website was easy as well as the customer service. Worked with my needs and was able to match me with a reputable company. Way easier than I thought

Thumbnail of user kyler692
Illinois
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Quick to respond, easy to book, and great customer service

Thumbnail of user salesm12
Sales M. – FR8Star Rep

Thank you for using FR8Star to move your equipment!

Thumbnail of user joseo666
Florida
2 reviews
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

Everything went well. Machine was picked up and delivered as agreed. Thanks

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Equipment Hauling without the Hassle

Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.

How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden costs.
4. Award the load. Once a bid is accepted, FR8Star will release the customer's contact information to the winning bidder. The bidder contacts the customer to confirm details, match the load with the right truck, and make payment arrangements.
That's all there is to it!

What types of load can FR8Star haul?
FR8Star specializes in hauling loads that weight over 25,000 pounds, which includes oversize/overweight loads. FR8Star’s network of transport companies haul equipment and machinery, such as tractors and dozers, as well as containers, trailers, and other general freight.

Is FR8Star a broker?
No. All loads available on the FR8Star platform are from customers on AuctionTime.com, MachineryTrader.com, CraneTrader.com, ForestryTrader.com, TractorHouse.com, TruckPaper.com, and other Sandhills Global trade sites and from new incoming estimate and transport requests that are submitted daily.

Does FR8Star provide support?
Yes. FR8Star’s logistics experts are available to you at every point within the process. They will answer your questions and help you handle any complexities that may arise.

About FR8Star
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.

Company Representative

Thumbnail of user ellim12
Elli M.
Typically does not respond to reviews

How do I know I can trust these reviews about FR8Star?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FR8Star?