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FR8Star has a rating of 4.6 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FR8Star most frequently mention great experience, and second time. FR8Star ranks 13th among Shipping sites.
This company does not typically respond to reviews
97 reviews
I don't think it would be appropriate to give any concrete rating yet, but so far not too bad. We are just in the beginning stages of my experience. Once everything is done from start to finish I will be glad to submit an accurate rating along with some general comments.
Auction ended Thursday, I called to list shipping. Normally I get quotes almost immediately. I did not receive any quotes Thursday so I called Fried to find out if the listing was up there. I spoke to said the listing is there he didn't know why I wasn't getting. Information said he would fix that nothing happened Saturday, Saturday Sunday Monday. Call back I think it was on Monday with the order finally was set for Tuesday. I specifically said do not deliver before Friday I'll be out of town and won't be able to receive it. I talked to the trucking company Wednesday. They gave me the phone number for the truck driver called him and he had picked up the load and was delivering it Thursday morning. My plans change, so I was able to come and get to the farm to receive it and unload it, he said they had no record of it being delivered Friday at the earliest. I have never had a problem with shipping. It's always been scheduled accurately and on time.
The truck was delivered as promised and the driver was very professional.
The contact phone number wasn't available for two of my bidders. I would've like to been able to call them and ask questions.
Otherwise the whole experience was fast, easy and great! Thank you!
Thank you for your review and feedback John. Your FR8Star rep would be able to connect you with any of our transport companies that bid. We like to be on the phone as well so we can make sure our transport companies do what they say and there are no surprises along the way.
1ST tractor, I didn't get as many updates as nice allows and wound up taking and extra morning from work, but the move went OK and I got the tractor. The 2ND move I have heard from anyone yet, so we'll see how this one goes.
Thank you for the opportunity to assist with transporting your telehandler. Your dedicated FR8Star rep, Nina, can assist you at anytime.
First-time user; Information in the quote was accurate and helpful. The shipper was easy to contact and walk me thru the steps. Good experience on all accounts. Thank you.
Thank you for your 5-star review and feedback Jeff. We appreciate the opportunity to assist with transporting your New Idea spreader.
The process was easy and painless. The driver I selected was extremely nice and very helpful. I would use him again if possible.
Driver was 4 hours late. He stop communicating with me. He put load in the ditch and I had to take load off trailer.
I was contacted shortly after purchasing a piece of equipment on auction with a reasonable quote. Painless experience
Thank you for using FR8Star Caleb!
So far so good hasn't been delivered yet but I feel good about it
Thank you for using FR8Star to move your item!
They quote me $******* to haul cat 235 excavator 115 miles?! While I contacted a local trucking they charged me onlu $2800
FR8 star was very smooth to arrange shipping. The prices were reasonable and the team was very accommodating.
Thank you for using FR8Star!
Purchased and item online with the intent of picking up. Found fr8star, read some reviews and contracted them. Went great and very quick
Thank you for using FR8Star Kevin!
Cost was less than expected and the ******* LB crane was delivered days ahead of schedule. Could not have been happier
Thank you for the opportunity to assist with transporting your Grove crane.
Very easy process, second time using them, would definitely recommend their service and have no qualms with using again.
Thank you John...your comment means a lot to us. Let us know if we can assist you in the future.
Freight star,quickly hooked me up with trucking company that picked up equipment and delivered to me.
Thank you for using FR8Star to move your excavator.
Everything went good and our equipment was delivered on time and safely. Drivers were very friendly.
Thank you for your 5-star review and feedback Gregory. Let us know if we can assist you in the future.
Everything went smooth. Faster than I expected. The broker was patient with my questions. The trucker was on time and communicated well.
Thank you for your feedback Matt and opportunity to assist with your transport.
I couldn't figure out how to put the down-payment down without a debit or credit card. Called the shipper and a Fr8star rep set everything up.
Thank you for your 5-star review and for letting us assist with transporting your Challenger tractor home.
They were very helpful in getting me the best bid. After the pickup location was changed they were able to get a much lower bid. Great experience.
Thank you for your review Kevin and opportunity to assist with transporting your tractor.
Great transaction! Communication was excellent and delivery was quicker than Amazon Prime. Tractor was delivered without scratch.
Thank you for your review John and opportunity to assist.
Shipping company was very fast to get my load picked up and delivered. Driver communicated well and was very helpful unloading.
Thanks you Jared for your feedback and opportunity to assist with transporting your tractor.
Super competitive rate. Received my equipment 1.5 days after booking. No hidden fees. Excellent experience.
Thank you for your review and feedback Neil. We are very selective which transport companies we allow to bid on your loads so we strive to work with only the best of the best. Please let us know if you need anything in the future.
Fr8star gave me an account and i was going to give someone my load and then they closed down my account
Tip for consumers:
don't use this site
Products used:
nothing i couldn't sell my truck
About this business good one
Very busy all the time
Thank you for using FR8Star!
John Mead was very helpful, professional, and prompt. I'm very satisfied and wouldn't hesitate to use FR8STAR again.
Thank you Mark
Great to hear Mark! Please keep coming back in the future!
Appointment was made fast and the pick up and delivery when flawless. Best price and experience.
Tim - Thank you for using FR8Star to have your equipment shipped
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Equipment Hauling without the Hassle
Here to help!
Our specialized trucking marketplace provides easy access to qualified transport companies and premium oversize, hot shot, open deck and flatbed loads. Our team of specialized freight experts are standing by to help every step of the way. Let us do the heavy lifting to find the right transport company for your loads and manage your process from start to finish. Feel free to give us a call or send us an email.
How FR8Star Works
1. Build the load. Customers tell FR8Star about their load, including its origin and shipping destination.
2. Get an instant estimate. Customers request firm bids from the transport companies. FR8Star provides instant estimates at no charge to the customer. Estimates are supplemented by FR8Star's wide array of transport companies and up-to-date industry data.
3. Compare transport bids. Bids placed are completely transparent, with prices reflecting the total cost to move the shipment, so there are no hidden costs.
4. Award the load. Once a bid is accepted, FR8Star will release the customer's contact information to the winning bidder. The bidder contacts the customer to confirm details, match the load with the right truck, and make payment arrangements.
That's all there is to it!
What types of load can FR8Star haul?
FR8Star specializes in hauling loads that weight over 25,000 pounds, which includes oversize/overweight loads. FR8Star’s network of transport companies haul equipment and machinery, such as tractors and dozers, as well as containers, trailers, and other general freight.
Is FR8Star a broker?
No. All loads available on the FR8Star platform are from customers on AuctionTime.com, MachineryTrader.com, CraneTrader.com, ForestryTrader.com, TractorHouse.com, TruckPaper.com, and other Sandhills Global trade sites and from new incoming estimate and transport requests that are submitted daily.
Does FR8Star provide support?
Yes. FR8Star’s logistics experts are available to you at every point within the process. They will answer your questions and help you handle any complexities that may arise.
About FR8Star
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Thank you for using FR8Star to move your truck!