FragranceBuy has a rating of 4.7 stars from 7,014 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Quick shipping and amazing selection! The best perfume shop on the web! Will be a repeat customer for sure!
They are always quick to deliver and they send the product in a well packaged shipment so it can't be broken. And the prices are amazing!
I am fairly happy with my cologne selections, though I ordered them Monday night and I had to wait until Friday afternoon to receive them. I'm so impatient - I wish the delivery service was a bit quicker but I had free shipping so maybe that's why. Overall I love fragrancebuy and will shop here many more times.
Always quick and easy with FragranceBuy. I live in the USA, but shipping was quick. Always great prices as well.
To be honest it was a great experience shopping with fragrancebuy I just regret buying the fragrance I bought don't blind buy😭
First time ordering from Fragbuy, and everything arrived perfectly and well-packaged. The prices are great, and the fragrances are authentic. I will definitely order from them again!
Really good experience with original products, fast shipping and great packaging!
I think FragBuy is good but I still don't understand how to redeem the points, which I have a lot of. There should be a number to call
The website had exactly what I was looking for, as well as great prices, delivered within 10 days, as it said it would be… couldn't really ask for a better experience. Will be buying again soon!
There is a great selection, especially for new releases. Shipping is fast and I like the option for free shipping with the purchase of five.
This transaction was smooth. The prices were fantastic, and the buy 5 for free shipping hit the sweet spot. I will definitely be a returning customer.
I was having difficulty placing an order and reached out to Customer Service. After explaining the technical issues, I also shared my personal story/connection to the scent I was trying to acquire. (I have been ordering this particular scent through FragranceBuy for years.) My email was met with such sincerity and kindness, as well as a professional tone. I felt heard, understood, and valued as a customer and a human being. I dearly believe that the staff at FragranceBuy enjoy what they do and care about their customers. I feel so blessed to have discovered FragranceBuy and intend to remain a loyal customer for years to come!
I reported the fact that the box had been tampered with - one end had been covered with packing tape. The delivery person took the photo of the package on my porch with the untampered end showing
The box had the Jessica McClintock perfume I ordered, several white styrofoam chips and no Lacoste Blanc. This was a must wished for Christmas present, I am very upset I have not heard when I can expect a replacement.
My perfume arrived as expected and I have no complaints! It was packaged very well and arrived safely.
Fragrancebuy has the best prices and unbeatable customer service and shipping! It's the only place I buy my fragrances!
My experience with Fragrancebuy is always outstanding. Shipping, quality, price etc. I will continue to do business with Fragrancebuy.
I am an avid cologne collector. I have over $10,000 in fragrances and you guys are by far. The best company I've ever gone through always on time with delivery. My package is always safe and everything is done very thoughtfully.
It was a smooth and easy process to order and find the fragrance I wanted. The shipment was as expected and I am thankful for the tracking.
My perfume is lovely and arrived well packaged. Unfortunately it was 11pm and left at my front door. Luckily I was still awake.
I've made a few orders of Niche fragrances and are the original fragrances with the current formulations.
I love them.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Lisa, we sincerely apologize for the missing Lacoste Blanc, especially as this was a Christmas present and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team