business logo of FragranceBuy

FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,014 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
451
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+125
How would you rate FragranceBuy?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Edgar F.
Unfollow Edgar F.
Send Message
Share Review
Report Review

Legit
February 12, 2023

Fragrances were nicely packaged. Only neg is the initial delivery date through FedEx was push back 3-4 days

Date of experience: February 12, 2023
Florida
2 reviews
1 helpful vote
Follow Mark A.
Unfollow Mark A.
Send Message
Share Review
Report Review

Always a great experience
August 9, 2023

I always enjoy purchasing from FragranceBuy.ca. Great prices, rare items, and fast order fulfillment. Thank you guys.

Date of experience: August 9, 2023
New York
2 reviews
0 helpful votes
Follow Gwyan T.
Unfollow Gwyan T.
Send Message
Share Review
Report Review

My go to place for fragrances
October 8, 2023
Updated review

I've only had the best experiences with FragBuyCa. Great selection and competitive prices are always a plus for me.

Date of experience: October 8, 2023

Great prices and selection
November 12, 2022
Previous review

FragBuy is my go to for fragrances. Excellent selection of niche and designer fragrances.

Date of experience: November 12, 2022
Virginia
1 review
0 helpful votes
Follow Alla P.
Unfollow Alla P.
Send Message
Share Review
Report Review

Impeccable service
May 18, 2023

Very satisfied with my perfume order.
Thank you, FragranceBuy.ca, for such a huge selection of perfumes and reasonable prices.

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
Follow Darlington S.
Unfollow Darlington S.
Send Message
Share Review
Report Review

Fragrance Buy
April 29, 2023

I have been using Fragrance Buy for several years now.

It can't be matched when it comes to affordability, quality, ease of placing orders, customer care, and prompt delivery, to mention but a few.

I recently purchased Jean Paul Gaultier UltraMale M, Al Haramain Detour Noir M and Armaf CDNI M 105ml (w/ bonus 250ml Shampoo, 100ml ShowerGel & 50ml Deo Spray).

So far, I am loving them. I always recommend Fragrance Buy to my folks.

Date of experience: April 29, 2023
Rhode Island
2 reviews
0 helpful votes
Follow Twalla G.
Unfollow Twalla G.
Send Message
Share Review
Report Review

Competitive price
May 30, 2024

Delivery in a reasonable time and reasonable price

Date of experience: May 20, 2024
Tennessee
1 review
0 helpful votes
Follow Kimmy S.
Unfollow Kimmy S.
Send Message
Share Review
Report Review

Very Happy
May 30, 2024

I am very happy with the items I received and with the shipping.

Date of experience: May 20, 2024
Canada
1 review
0 helpful votes
Follow Jeff E.
Unfollow Jeff E.
Send Message
Share Review
Report Review

Great buy
May 8, 2024

Ordered 5 fragrances and the experience was great. Fast shipping and good prices. Will order again.

Date of experience: April 28, 2024
Nevada
2 reviews
0 helpful votes
Follow Wilfred N.
Unfollow Wilfred N.
Send Message
Share Review
Report Review

Best site!
May 29, 2024

Best price! Superior site and ease to shop. Great to earn and spend rewards!

Date of experience: May 19, 2024
Canada
1 review
0 helpful votes
Follow Nicole S.
Unfollow Nicole S.
Send Message
Share Review
Report Review

Good service
May 29, 2024
Updated review

My order came fast and well packaged. Thank you Fragrance Buy!

Date of experience: May 19, 2024

Good service
April 8, 2024
Previous review

My order came safely packaged and within a few days. I like the selection that Fagrance Buy offers I am looking forward to my next order.

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
Follow Maltina S.
Unfollow Maltina S.
Send Message
Share Review
Report Review

Excellent Service 10 stars
May 28, 2024

Great customer service, excellent prices, wide range of selection, great prices and speedy delivery

Date of experience: May 18, 2024
Texas
1 review
0 helpful votes
Follow Mohamed T.
Unfollow Mohamed T.
Send Message
Share Review
Report Review

Amazing
December 28, 2023

Always The Best Ever. Most Trusted Perfume On line. Supper Fast Shipping. Great Customer Service,
Thank you so much

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Send Message
Share Review
Report Review

A bit of a disaster, but worked out in the end...
January 16, 2023

I placed an order for several bottles of fragrance on Dec. 7, and I was delighted to get confirmation that my order shipped that same day and was due to be delivered on Dec. 9. Unfortunately, FedEx lost my order somehow, so I reached out to FragranceBuy to resolve the issue on Dec. 13. After a little back and forth I was offered a refund or a replacement order (on Dec. 14).
I replied immediately indicating that I would very much like a replacement since the items I had ordered were meant to be Christmas gifts. Two days went by with no reply to my email... I emailed a few more times with increasing urgency, and finally got a reply. I was told that my replacement shipment had been sent and I was provided a UPS tracking number. However, the tracking number was obviously incorrect. When I checked the progress of my order, the tracking number was for a parcel that had been delivered to Ottawa in early November. I don't live in Ottawa, and at this point the date was Dec. 17. I was now feeling that I was getting the run-around. FragranceBuy had $200 of my money, and I had no product. I filed a PayPal dispute.
This got Larry at FragranceBuy involved. I don't know who Larry is within the company, but he said he would now be dealing with my order personally. Larry reached out to say that he would ship me a replacement order immediately, but I would need to close my PayPal dispute first. For those who are familiar with PayPal, this would mean that I could no reopen the case should something else go wrong with this order. So I told Larry that I would happily close the dispute AFTER I received the replacement order. He understood, and agreed to this. He shipped out my order on Dec. 19 (with UPS, since FedEx is obviously unreliable), and I had my order by Dec. 20. Overall I am happy with the products I received, I just wish getting them hadn't been so difficult.

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 17, 2022
Canada
1 review
0 helpful votes
Follow Joanne C.
Unfollow Joanne C.
Send Message
Share Review
Report Review

Quick delivery, good communication
May 28, 2024

Products exactly as described. They have a good loyalty program too. Will buy again from them!

Date of experience: May 18, 2024
Ohio
1 review
0 helpful votes
Follow Josh C.
Unfollow Josh C.
Send Message
Share Review
Report Review

Awesome!
May 28, 2024

Awesome every time!All great products that smell wonderful

Date of experience: May 18, 2024
Georgia
1 review
0 helpful votes
Follow Donnie W.
Unfollow Donnie W.
Send Message
Share Review
Report Review

Very satisfied customer
May 28, 2024

This will be my new one stop shop for fragrances. Excellent selections at even better prices.

Date of experience: May 18, 2024
Canada
1 review
0 helpful votes
Follow Marilyn X.
Unfollow Marilyn X.
Send Message
Share Review
Report Review

Great Service
May 7, 2024

First time ordering on this site and received the product quickly and at a great price

Date of experience: April 25, 2024
Michigan
1 review
0 helpful votes
Follow Demetra Q.
Unfollow Demetra Q.
Send Message
Share Review
Report Review

Satisfied
May 26, 2023

Ordering process was a little confusing because of the exchange rate with the US, but after emailing, I was assured of my transaction.

Date of experience: May 26, 2023
Canada
1 review
0 helpful votes
Follow Brett Z.
Unfollow Brett Z.
Send Message
Share Review
Report Review

Always good, never disappoint
April 23, 2024

Items arrived in good time, always packaged well, and got a lil suprise tester in the box!

Date of experience: April 13, 2024
Canada
1 review
0 helpful votes
Follow Victor M.
Unfollow Victor M.
Send Message
Share Review
Report Review

Great experience
May 27, 2024

As always I'm very satisfied with my products and delivery

Date of experience: May 17, 2024