FragranceBuy has a rating of 4.7 stars from 6,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
This was my very first purchase of this site at first i was a bit skeptical these prices seemed to good to be true my package came in today and everything was perfect and great packaging will definitely recommend buying here
Was waiting for a couple of fragrances to come back in stock. Had signed up for the notification and made myself the order. Within days, the bottles were at my doorstep. Protectively packaged and handled by the FragranceBuy team!
Aside from the prices, which aren't really related to the service, every aspect of service was impeccable. Order shipped out 2 business days after purchase, came literally within 24 hours after shipping out. Fragrances came well packaged, no damages.
Fragrancebuy is one of the most trusted and fast online places I ever used. My order came well packaged, really fast delivery! Keep up the good work there! I already did my second order can't wait to receive it!
I suppose the best review I could give is that after better than a dozen orders I have yet to even need to contact customer service. My orders have been accurate and authentic, I believe that rates 5 stars every time
I have purchased fragrances on 8 different occasions and I have not once been disappointed! All of my fragrances have been absolutely amazing and still are! The shipping is fast and very reliable. I live in Upstate New York and I always get my purchases within 2-3 business days. Not to mention the prices are phenomenal! Highly recommend!
I just ordered from FragranceBuy for the first time, and I couldn't be happier! The delivery was super quick, and my perfumes arrived in perfect condition. Their website was so easy to use, and I found exactly what I wanted without any trouble. I was amazed at how fast my package arrived, and the perfumes were exactly as described. Overall, it was an amazing experience. I highly recommend FragranceBuy and will definitely shop here again. Thanks for the great service!
I absolutely love Fragrancebuy.ca compared to every other discounter, they are the best. By far in my opinion. Best prices, shipping, etc. I haven't had an issue yet so I haven't had to experience their service but I'm sure they are great too. And the way I see it, it's a good thing that I never have to speak to customer service for anything. The only problem I have is… they keep taking my $$$ lol.
This is a great company! The website is great and easy to navigate. I've ordered countless times and the shipping is fast, packaging is secure, and items are authentic. Great place to find hard to find fragrances. The customer service is great as well. If you have any issues small or big, they get back to you quick! And resolve your issue. (By the way I had a minor issue with my rewards which was easily resolved). That's how a company should be to provide excellent customer service. They really care about their customers. Keep up the phenomenal job Fragrancebuy.ca team!
I've been buying fragrances from this company for the last couple of years.
Never had a problem with the quality or delivery. Once my package got stolen, Fragrancebuy replaced the whole order.
Because of the great service I reached the status of "an addict". I hope we will keep the cooperation for years to come.
I ordered 3 bottles of LaLique L'Amour to gift to friends and they arrived within 2 days, in perfect condition. This is my favorite perfume and all my friends always ask what scent I am wearing. Fragrance Buy always has the best prices and outstanding service.
I've been shopping at Fragrancebuy for years and every time I've been pleased. The order is always correct. It gets here super quick. And the prices match or beat other online retailers I've used. All in all my first and favorite place to look when I'm in the market for a new fragrance. Highly recommended.
I ordered Ralph's Club Elixir and Stronger with You Absolutely and the products smell great and the delivery was fast. My concern was with the Easter Hunt promotion. Even though I got the 25% discount, by the time shipping and GST were added, I only saved a few dollars. I should have been able to add the free shipping code as an Eau 'Collector' but won't let me.
Exceptional Selection. Exceptional Service. Exceptional Presentation. Fast Delivery. The best site to purchase colognes in Canada. My only cons are the numbers of bottle that you need to purchase to get free shipping, and the short amount of time to use up your 'sprays' points.
Like many others who have purchased from Fragrancebuy. I to love this site. My orders usually arrive within 3-4 business day. My fragrances are always well packed. I love how affordable there fragrances are. My collection is steady growing. Fragrancebuy pays a big part in that.
Iz OK.
But I have some gripes.
Like shipping should always be free, if you spend a certain amount.
I know there is a reward you can redeam for orders over 100$. But this should not even be a thing if, let's say ypu spend 300$.
Best place I've shoped my perfumes, in Canada. I am back, quite regularly.
My experience was good but there was no explanation of any of the scents being offered and therefore lead me more often than not into a blind buy due to a lack of information pertaining to the product. Other sites have breakdowns of the colognes and perfumes that they are selling and they tell you detailed information whereas your site tells you absolutely nothing. One of the bottles was broken and the Decorations on that bottle are broken too But for the price I paid for it I just said never mind and I will absorb the cost. Shipping was late too. Not the best experience but hopefully I will come back.
I don't generally have interest in clone fragrances, but this is far from being a clone. It's sweet, rich, and that coffee note adds some darkness to it. Guys this is not an angels share clone contrary to what you might hear. It does its own thing. And it gets compliments! Always a great experience from fragbuy!
I like the fast purchase confirmation email, and shipping confirmation with tracking email that Fragrancebuy always gives me.
Tonnes of fragrance options, reasonable shipping rates, careful packaging of shipped items. Awesome. :)
All orders are delivered fast so far. But all recent orders does not include any testers as it used to come like before. This testers helps with next orders. There should be a comment box when we order to give options if customers would like any1-2 testers if available.
For the price I usually get 2 perfumes, I got 6! (3 Testers and 3 brand new ones). Now my wife and I won't need any more perfumes for the next 5 years!
The only downside I experienced is waiting over a year for my favorite (Rochas) to be in stock.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hi Hernan, we truly apologize for the free shipping options we currently offer and the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team