business logo of FragranceBuy

FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 6,994 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
445
value
308
shipping
310
returns
120
quality
302
This company responds to reviews on average within 2 days
+125
How would you rate FragranceBuy?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Aiden E.
Unfollow Aiden E.
Send Message
Share Review
Report Review

Amazing
January 15, 2023

This was my very first purchase of this site at first i was a bit skeptical these prices seemed to good to be true my package came in today and everything was perfect and great packaging will definitely recommend buying here

Date of experience: January 15, 2023
Canada
1 review
0 helpful votes
Follow Claudio N.
Unfollow Claudio N.
Send Message
Share Review
Report Review

Best place to get cologne hands down!
January 16, 2023

Was waiting for a couple of fragrances to come back in stock. Had signed up for the notification and made myself the order. Within days, the bottles were at my doorstep. Protectively packaged and handled by the FragranceBuy team!

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
Follow Eddie P.
Unfollow Eddie P.
Send Message
Share Review
Report Review

Amazing first experience
February 23, 2023

Aside from the prices, which aren't really related to the service, every aspect of service was impeccable. Order shipped out 2 business days after purchase, came literally within 24 hours after shipping out. Fragrances came well packaged, no damages.

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
Follow Aikaterini J.
Unfollow Aikaterini J.
Send Message
Share Review
Report Review

Best online experience out there!
April 29, 2023

Fragrancebuy is one of the most trusted and fast online places I ever used. My order came well packaged, really fast delivery! Keep up the good work there! I already did my second order can't wait to receive it!

Date of experience: April 29, 2023
Indiana
2 reviews
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Great service
September 20, 2022

I suppose the best review I could give is that after better than a dozen orders I have yet to even need to contact customer service. My orders have been accurate and authentic, I believe that rates 5 stars every time

Date of experience: September 20, 2022
New York
4 reviews
0 helpful votes
Follow Danielle j.
Unfollow Danielle j.
Send Message
Share Review
Report Review

I love fragrancebuyca!
July 8, 2023

I have purchased fragrances on 8 different occasions and I have not once been disappointed! All of my fragrances have been absolutely amazing and still are! The shipping is fast and very reliable. I live in Upstate New York and I always get my purchases within 2-3 business days. Not to mention the prices are phenomenal! Highly recommend!

Date of experience: July 8, 2023
Canada
1 review
4 helpful votes
Follow Mehdi N.
Unfollow Mehdi N.
Send Message
Share Review
Report Review

My first time
May 12, 2023

I just ordered from FragranceBuy for the first time, and I couldn't be happier! The delivery was super quick, and my perfumes arrived in perfect condition. Their website was so easy to use, and I found exactly what I wanted without any trouble. I was amazed at how fast my package arrived, and the perfumes were exactly as described. Overall, it was an amazing experience. I highly recommend FragranceBuy and will definitely shop here again. Thanks for the great service!

Date of experience: May 12, 2023
California
1 review
0 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Send Message
Share Review
Report Review

Best fragrance discounter on the Planet!
December 7, 2022

I absolutely love Fragrancebuy.ca compared to every other discounter, they are the best. By far in my opinion. Best prices, shipping, etc. I haven't had an issue yet so I haven't had to experience their service but I'm sure they are great too. And the way I see it, it's a good thing that I never have to speak to customer service for anything. The only problem I have is… they keep taking my $$$ lol.

Date of experience: December 7, 2022
New Jersey
1 review
0 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Send Message
Share Review
Report Review

Fragrancebuy.ca is AMAZING!
November 7, 2022

This is a great company! The website is great and easy to navigate. I've ordered countless times and the shipping is fast, packaging is secure, and items are authentic. Great place to find hard to find fragrances. The customer service is great as well. If you have any issues small or big, they get back to you quick! And resolve your issue. (By the way I had a minor issue with my rewards which was easily resolved). That's how a company should be to provide excellent customer service. They really care about their customers. Keep up the phenomenal job Fragrancebuy.ca team!

Date of experience: November 7, 2022
Illinois
1 review
0 helpful votes
Follow Darek N.
Unfollow Darek N.
Send Message
Share Review
Report Review

Great service, great company.
October 20, 2023

I've been buying fragrances from this company for the last couple of years.
Never had a problem with the quality or delivery. Once my package got stolen, Fragrancebuy replaced the whole order.
Because of the great service I reached the status of "an addict". I hope we will keep the cooperation for years to come.

Date of experience: October 20, 2023
Canada
1 review
0 helpful votes
Follow Farhana D.
Unfollow Farhana D.
Send Message
Share Review
Report Review

Amazing Service
September 21, 2022

I ordered 3 bottles of LaLique L'Amour to gift to friends and they arrived within 2 days, in perfect condition. This is my favorite perfume and all my friends always ask what scent I am wearing. Fragrance Buy always has the best prices and outstanding service.

Date of experience: September 21, 2022
Illinois
1 review
0 helpful votes
Follow Daniel X.
Unfollow Daniel X.
Send Message
Share Review
Report Review

Always A Great Experience
July 22, 2023

I've been shopping at Fragrancebuy for years and every time I've been pleased. The order is always correct. It gets here super quick. And the prices match or beat other online retailers I've used. All in all my first and favorite place to look when I'm in the market for a new fragrance. Highly recommended.

Date of experience: July 22, 2023
Canada
1 review
0 helpful votes
Follow Andre U.
Unfollow Andre U.
Send Message
Share Review
Report Review

Fast Delivery. Questionable Promotion
April 21, 2024
Updated review

I ordered Ralph's Club Elixir and Stronger with You Absolutely and the products smell great and the delivery was fast. My concern was with the Easter Hunt promotion. Even though I got the 25% discount, by the time shipping and GST were added, I only saved a few dollars. I should have been able to add the free shipping code as an Eau 'Collector' but won't let me.

Date of experience: April 11, 2024

Simply Exceptional!
March 13, 2023
Previous review

Exceptional Selection. Exceptional Service. Exceptional Presentation. Fast Delivery. The best site to purchase colognes in Canada. My only cons are the numbers of bottle that you need to purchase to get free shipping, and the short amount of time to use up your 'sprays' points.

Date of experience: March 13, 2023
Ohio
1 review
0 helpful votes
Follow Sherrine J.
Unfollow Sherrine J.
Send Message
Share Review
Report Review

Like many
November 7, 2022

Like many others who have purchased from Fragrancebuy. I to love this site. My orders usually arrive within 3-4 business day. My fragrances are always well packed. I love how affordable there fragrances are. My collection is steady growing. Fragrancebuy pays a big part in that.

Date of experience: November 7, 2022
Canada
1 review
0 helpful votes
Follow Hernan P.
Unfollow Hernan P.
Send Message
Share Review
Report Review

OK
May 1, 2024
Updated review

Iz OK.

But I have some gripes.

Like shipping should always be free, if you spend a certain amount.

I know there is a reward you can redeam for orders over 100$. But this should not even be a thing if, let's say ypu spend 300$.

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2024
FragranceBuy K. FragranceBuy Rep
12 months ago

Hi Hernan, we truly apologize for the free shipping options we currently offer and the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team


Best place to buy your fragrances, in Canada.
January 15, 2023
Previous review

Best place I've shoped my perfumes, in Canada. I am back, quite regularly.

Date of experience: January 15, 2023
Canada
2 reviews
53 helpful votes
Follow JD M.
Unfollow JD M.
Send Message
Share Review
Report Review

Okay experience but could be much better
February 6, 2023

My experience was good but there was no explanation of any of the scents being offered and therefore lead me more often than not into a blind buy due to a lack of information pertaining to the product. Other sites have breakdowns of the colognes and perfumes that they are selling and they tell you detailed information whereas your site tells you absolutely nothing. One of the bottles was broken and the Decorations on that bottle are broken too But for the price I paid for it I just said never mind and I will absorb the cost. Shipping was late too. Not the best experience but hopefully I will come back.

Date of experience: January 7, 2023
Sweden
1 review
0 helpful votes
Follow Aaron D.
Unfollow Aaron D.
Send Message
Share Review
Report Review

Amazing Fragrance
December 22, 2023

I don't generally have interest in clone fragrances, but this is far from being a clone. It's sweet, rich, and that coffee note adds some darkness to it. Guys this is not an angels share clone contrary to what you might hear. It does its own thing. And it gets compliments! Always a great experience from fragbuy!

Date of experience: December 22, 2023
Canada
1 review
0 helpful votes
Follow Peter C.
Unfollow Peter C.
Send Message
Share Review
Report Review

Always a good shopping experience.
March 9, 2024

I like the fast purchase confirmation email, and shipping confirmation with tracking email that Fragrancebuy always gives me.
Tonnes of fragrance options, reasonable shipping rates, careful packaging of shipped items. Awesome. :)

Date of experience: March 9, 2024
Canada
1 review
0 helpful votes
Follow Ajit M.
Unfollow Ajit M.
Send Message
Share Review
Report Review

Fast delivery
March 23, 2023

All orders are delivered fast so far. But all recent orders does not include any testers as it used to come like before. This testers helps with next orders. There should be a comment box when we order to give options if customers would like any1-2 testers if available.

Date of experience: March 23, 2023
Canada
1 review
0 helpful votes
Follow Shahar Y.
Unfollow Shahar Y.
Send Message
Share Review
Report Review

Very happy with my purchase!
October 2, 2022

For the price I usually get 2 perfumes, I got 6! (3 Testers and 3 brand new ones). Now my wife and I won't need any more perfumes for the next 5 years!

The only downside I experienced is waiting over a year for my favorite (Rochas) to be in stock.

Date of experience: October 2, 2022