FragranceBuy has a rating of 4.7 stars from 7,014 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
The order was received quickly and I love the fragrance. Atomic Rose. Will be ordering again soon
Legit product, good communication and shipping. Good experience
1ere expérience d'achat sur ce site que je ne connaissais pas. J'étais un peu craintive mais, après avoir lu plusieurs commentaires de clients satisfaits, j'ai osé. J'ai commandé et reçu mes 2 parfums, neufs et authentiques, bien sellé dans leurs boites originales. Livraison super rapide. J'ai commandé le mercredi soir et j'ai reçu ma commande via FedEx le samedi de la même semaine. Je recommanderai ici c'est certain. Merci
I really recommend this website for buying fragrance the best website I ever bought perfumes from
Amazing! Frag buy always has the lowest prices to be found. Best place to buy colognes!
Issues with FedEx resulted in never receiving the order. FragranceBuy couldn't just re-send the order so I received a refund. Pretty inconvenient. I received a coupon for free shipping in the future. Not sure I'll bother again since I've had no issues with other perfume sites.
Great Products. Well Priced. Good Packaging. Fast & Friendly Service. A+ Thanks
On line orders are easy and quick to make and was able to find everything i was looking for.
Excellent communication, fast shipping, great item, very satisfied with all purchases
This was my first time purchasing from fragrancebuy.ca, and it won't be my last! 100% authentic, and stored very well. Not to mention the super fast international shipping! Thank you!
They have very good pricing, but the atomizer is just a jet stream. From the bottles that I tested the fragrance at retail stores, the atomizers were very high quality. I understand there might be bad batches but I was just a little disappointed
Hello Alan, we truly apologize for the defective atomizer on the item you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I had an exceptional shopping experience, thanks to the outstanding customer service I received, when it came to questions and tracking of my order. Customer service was friendly, attentive, ensuring i was updated on my purchase. I'm definitely returning for future purchases, I highly recommend! Great prices and huge selection or products.
The customer service advisors are amazing! All bottles received this time are intact except only one. Because your service is so good, I'll continue shopping with you :)
Thank you!
Top tier service, website easy to navigate, product shipped quickly and product quality after delivery was great. Always my first choice in online fragrance purchase.
I have,I had, I will forever be purchasing fragrances from Fragrancebuy.ca. It's where I go to first for all my fragrances needs. I have never been dissatisfied or disappointed. Never got a damaged product over all the years of doing business. I often recommend this site to everyone who indulges in fragrance conversion.
My order was received in a timely matter and it was what I wanted.
Vast variety of fragrances both originals and clones. User friendly website and great prices.
Love the site. Hate the order fulfillment, lack of status updates, and timely tracking.
Since the web site to the product at your door the experience is more then fantastic.
I open fragrancebuy.ca and is a beautiful journey from to pic what I'm looking for the new arrivals I finish always want more.
Excellent place to buy fragrances!
Every time I have a very nice experience, the package and the timing for each purchase is more than fantastic even when there are big promos and with an expected delay is not that much.
I just wanted to knew about fragrancebuy.ca earlier.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Rebecca, we truly apologize for the delivery delay you faced with this order and for the frustration, inconvenience and disappointment this has caused. Please rest assured, our returns department issued a full refund on November 14th. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team