FragranceBuy has a rating of 4.7 stars from 7,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Nothing short of exceptional.
Fast delivery, great prices and amazing service.
Couldn't ask for a better company to fulfill my fragrance needs.
I always enjoy purchasing from FragranceBuy.ca. Great prices, rare items, and fast order fulfillment. Thank you guys.
I've only had the best experiences with FragBuyCa. Great selection and competitive prices are always a plus for me.
FragBuy is my go to for fragrances. Excellent selection of niche and designer fragrances.
Very satisfied with my perfume order.
Thank you, FragranceBuy.ca, for such a huge selection of perfumes and reasonable prices.
I have been using Fragrance Buy for several years now.
It can't be matched when it comes to affordability, quality, ease of placing orders, customer care, and prompt delivery, to mention but a few.
I recently purchased Jean Paul Gaultier UltraMale M, Al Haramain Detour Noir M and Armaf CDNI M 105ml (w/ bonus 250ml Shampoo, 100ml ShowerGel & 50ml Deo Spray).
So far, I am loving them. I always recommend Fragrance Buy to my folks.
Delivery in a reasonable time and reasonable price
I am very happy with the items I received and with the shipping.
Best price! Superior site and ease to shop. Great to earn and spend rewards!
My order came fast and well packaged. Thank you Fragrance Buy!
My order came safely packaged and within a few days. I like the selection that Fagrance Buy offers I am looking forward to my next order.
Great customer service, excellent prices, wide range of selection, great prices and speedy delivery
Always The Best Ever. Most Trusted Perfume On line. Supper Fast Shipping. Great Customer Service,
Thank you so much
I placed an order for several bottles of fragrance on Dec. 7, and I was delighted to get confirmation that my order shipped that same day and was due to be delivered on Dec. 9. Unfortunately, FedEx lost my order somehow, so I reached out to FragranceBuy to resolve the issue on Dec. 13. After a little back and forth I was offered a refund or a replacement order (on Dec. 14).
I replied immediately indicating that I would very much like a replacement since the items I had ordered were meant to be Christmas gifts. Two days went by with no reply to my email... I emailed a few more times with increasing urgency, and finally got a reply. I was told that my replacement shipment had been sent and I was provided a UPS tracking number. However, the tracking number was obviously incorrect. When I checked the progress of my order, the tracking number was for a parcel that had been delivered to Ottawa in early November. I don't live in Ottawa, and at this point the date was Dec. 17. I was now feeling that I was getting the run-around. FragranceBuy had $200 of my money, and I had no product. I filed a PayPal dispute.
This got Larry at FragranceBuy involved. I don't know who Larry is within the company, but he said he would now be dealing with my order personally. Larry reached out to say that he would ship me a replacement order immediately, but I would need to close my PayPal dispute first. For those who are familiar with PayPal, this would mean that I could no reopen the case should something else go wrong with this order. So I told Larry that I would happily close the dispute AFTER I received the replacement order. He understood, and agreed to this. He shipped out my order on Dec. 19 (with UPS, since FedEx is obviously unreliable), and I had my order by Dec. 20. Overall I am happy with the products I received, I just wish getting them hadn't been so difficult.
Products exactly as described. They have a good loyalty program too. Will buy again from them!
This will be my new one stop shop for fragrances. Excellent selections at even better prices.
First time ordering on this site and received the product quickly and at a great price
Ordering process was a little confusing because of the exchange rate with the US, but after emailing, I was assured of my transaction.
Items arrived in good time, always packaged well, and got a lil suprise tester in the box!
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.