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I ordered a custom necklace for my daughter. It takes 4-6 weeks. Ok, that was in November. Today is 1/29/2024. I've contacted them and I get "hey Angel…". No thank you. How is there no way to track items that haven't been shipped? Makes zero sense. And why can't someone take initiative and have a rush order? While they attempted to "make it right", even the remake never got to me. They give me "check back on this date" and we'll see what we can do. It's ridiculous to me!
Frasier sterling has cute jewelry, but they are a bit expensive. I would recommend not buying anything full price, but they do have good discounts often - be sure to take advantage of those! My purchase was a small red heart ring, and they included another ring for free, which was a great surprise. Packaging was cute, shipping was quick, but if I paid full price, I would have felt ripped off with the quality.
Tip for consumers:
Don't buy items at full price, wait for sales!
I ordered a bracelet in the middle of November and just emailed them and they said it's going to take five weeks to just even create the item and manufacturing?
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