Free Curvy

You very happily took my money and never delivered my order. Will never order again and will tell everyone I know what a shady outfit you're running. I've been patient thinking there may have been a shipping delay, especially since the funds were credited to somewhere in France!

After waiting 3,4 weeks I contacted company they told me at that time that the product was out of stock,,,because they did not contact me I thought it was questionable,,,,I was waiting for nothing. I ask for a refund and did receive the refund. I wonder how long they would have waited before telling me it was out of stock

I Contacted by e-Mail got a refund

Handling time not as advertised, emailed CS twice no response. Order will not arrive on time. Will cost money to return. Be careful about ordering form this company

No response to my inquiry

Do not order from this company. They will not make returns. They are out of the country and the cost is too expensive to return merchandise.

I did not receive my order. Your email is a fake. I am going to telli everyone not to order anything from you people. You are frauds. You sent me a couple emails when answer your question it tells me you email doesn't exist. I am going to give one more week before I post this everywhere.

Waited a month for order. Never received. Sent several emails before they finally answered to say all 3 items were out of stock. Had to pick several replacements before finding 3 in stock.

They were considerate when they finally answered but still do not have swimsuits .

The service was professional the only thing that I don't agree with is the policy of return/refund I would like to have the opportunity to exchange the merchandise, but I didn't have this choice either to keep the merchandise or pay for the return to get my money back.

The service was good and I had somewhat to solve my return even though I much rather had an exchange instead.

They did not have the item anymore even though it was on the site. I had to reach out to them after I never received it and wasted time. Asked for a full refund

The images are misleading and the delivered product is not suitable for anyone over a B cup. Poor bust coverage and no return possible. Short in the body length. Each item had the feeling of a costume which had been sized up in the waist and no where else. Unflattering, with no support at all, which is highly disappointing given the advertising!
Of course costumes ordered only two were wearable, and event those had poor support.

Do better.

Costs okay and delivery good, only buy these costumes if you're a big girl under 5.4 and under a C cup.

Received inquiry to see if I received items said no then asked to make an exchange as items no longer available so made new choices and will have to wait and see

Everything by email and exchange request not that easy

I purchased a swimsuit for my mother for Christmas - the sizing was not right for her.

The refund policy is within 15 days of delivery... Well, that isn't workable when purchasing in advance as a gift - it's quite inflexible.

Thankfully, the swimsuit fits me beautifully (and it's lovely) so it's no drama to keep it and buy another style for her - except the postage costs for the new suit made my gift cost balloon out to more than I ideally would have spent.

Was so pleased to see that you had torso measurements to compare when I ordered. When you are big, but very tall on top, it made all the difference.
First time in decades that I put on one piece bathers and can say they are actually so comfortable. Until now only bikinis let me breath.
So you sure cater for voluptuous woman

Website says free returns... nowhere does does it say they need to be to US and paid for by customer.
Difficult to get a refund, yet to receive! Generally I would advise order ONLY if you are sure of size and style to avoid having this hassle

I was not informed the order was back ordered and had ordered this suit for an occasion.

Once I contacted them about status of order they were helpful.

Merchandise was very poor quality. It took three emails, two messages through the website and two through their Facebook to get a response. Eventually was able to elicit a partial refund from them after an initial ridiculous offer. Would give zero stars if it were possible. Strongly urge to avoid buying through this site.

Free curvy proved very difficult to get a response from when I wanted to return the items for refund.

Returned bc I won't ever wear it. Customer service tried getting me to take $11 for a $45 swim suit, then $16 before giving me an address to send it. I just want my money back for something I didn't keep. Not that hard, especially when your insulting and offer up 1/4 of the value so a customer won't send back

Don’t try and bargain someone down so they won’t send back. Just insulting

Ordered and received within 10 days. Leaving me time to have suits altered. These suits do not have any support in the breast area. If your a woman with ample breasts, seek out a good seamstress for additional support and comfort.

Frustrating that they don't offer an exchange option instead of a straight return. Also, offered me a partial 1/4 of my purchase cost, and then I could keep the suits that in now way are long enough to cover my breasts enough to go out in public.

They were responsive, but not overly helpful.

Unfortunately the two swimsuits didn't fit - too short in the body. So I asked Free Curvy about their refund process - they don't have one! They said it would be too much trouble and expensive. But they did offer to refund A$65.00 - about half the cost and I keep these two useless swimsuits! They did credit my account that amount but it is not quite good enough. I won't use them again.

As above

I had a great experience purchasing from Meet Curvy. The products are exactly as pictured. I would recommend sizing up unless you want very tight swimwear. I sized up and am very glad I did. Postage can take at least a few weeks as stated but it's worth the wait.

Sadly I need to return the swimsuit, but the process is taking way too long. I fear this is intentional, to delay the return and avoid paying refund. I have contacted them 4 times asking for a return address, but so far only an offer of partial refund has been provided. I'm still waiting for return address. The time frame for returns is 30 days from delivery. This time will soon be up.

As above, shocking customer service. Waiting days for replies to emails and withholding return address

Items came in a random grey bag looked cheap, the costumes were way to short in the body and I'll fitting. The return process was just laughable, they offered half my money back and bartered their way up. I paid £79 for my items and ended up with a £66 refund. Just awful service. Would tell everyone to avoid like the plague.

As above just awful experience.

Suits are cute. I never got a confirmation email or an email when my suits shipped. I had to contact customer service twice, but only got a response once. My tracking number never showed my package moving, so not sure who's side that issue is on. I was almost afraid it was a scam in the beginning.