Freelancer

Kayla B gave me excellent and quick service she deserves 10 stars her service to me was outstanding, there is not much I can except that I appreciated her quick and efficient response

Barry did a great job in helping me with to questions I had. Can recommend this guy.
Will come back soon for another job to be done.

He provided me really helpful assistance.
I've solved all problems with him.
Thanks for your assistance, Josie
Highly recommended!

Thanks Kimberly R. For having patience and guiding effectively through the whole process. Really outstanding service! Thanks a lot

Likely the best Live Chat Support experience ever, really going the "extra mile" to help. Thank you! :)

Membership fee refunded. Resolved my membership issue.
Good place to find better people. Will Prefer freelancer again

He has done a great service for me. Chat with me and listen my problem and instant solution. Top job from him. Good luck

Josie the person who helped me was a very helpful person. Thanks to all of you indeed.
Thank you freelancer.com for your kind help.

Brenda was awesome & supporting. Thanks a lot for the support.And definitely, I'll happiliy knock again for further assistance.

We hired a logo designer to create a logo. Their website indicates that any material which is not original will be pulled off their website and within the actual handover agreement, it highlights that any IP associated to the concept, the designer forfeits ownership upon exchange of money for the design.

Designer has used many attributes of my logo design with many other logo designs subsequently, and when this issue has been presented to Freelancer.com, they have highlighted to address with designer. Then when questioned further, they have advised to again go back to the designer. Further questioning, they have indicated that they will investigate. Response was, yes its clear that the designer has used similar attributes of my design in other designs and can be found all over the internet... apparently, i then questioned why aren't they taking any responsibility in removing or taking greater action in protecting intellectual property.

DON'T TRUST THESE SCAMMERS, THE MONEY YOU ARE SPENDING IS A WASTE OF TIME FOR UNORIGINAL MATERIAL AND NO PROTECTION WHATSOEVER.

BUYER BEWARE.!

The guys were really helpful. I'm going to use the platform for a long time. My problem was solved in a few minutes.

Its a good experience, Josie response was quick and cooperative and my problem is fixed quickly, thanks a lot wish you the best

I received a great support from Kayla B in freelancer.

Thanks for the assistance!

I´d love to meet him again in the next inquiry.

Outstanding experience! He understood my problem and resolved it brilliantly. Thanks a lot! Great Experience!

I have been with freelancer a quite a while now. I was happy before but recently no one was able to help, 1st - support people has poor customer service... does not help at all instead would just tell you what happened and that's it or tell you the FAQ (if it's just FAQ, I won't bother looking for a live support). 2nd they post an Incomplete project without rating me or me rate the employer because I cancelled this, I experienced being harassed by an employer when I decide not to continue because he was giving unusual decisions time frames and from time to time he change his instruction and do not stick to what we agreed about. I lost the dispute but I don't care, I just want him reprimanded for his false accusation about my family plus cursing and etc but no - freelancer did not do anything, just told me just block the person so he will not bother you but still that employer created a new project just to bother me through messages... I reported it again but nothing was solved still and is not fair to do this on the employees end. (without the good freelancer employees no one will go to Freelancer to hire someone). Now 3rd - my feedbacks are not posting on my profile and all they say the employers did not make yet the feedback when the employer confirmed themselves and confirmed he/she got a message informing he/she already made a feedback when she tried to make the feedback again but the support insist the employer did not make any feedback. Tired of dealing with their support which you will be going in circles. I don't know what's going on with Freelancer but my good experience is slowly going down to drain of this poor service and poor communication and not fair judgement/rules now. I feel there is no protection or fair rules for the people working on the job when in fact they also get rip off fees from us too.

Membership fee refunded. Resolved my membership issue.
Well lost my hope for freelancer.com, not good policy and environment.

He helped me to get my money back with contest. As he asked me to upgrade the contest but he did what i needed. Thanks barry

Very quick and professional help. Thank You. Chat is very handy can solve any issues very fast. Very nice and helpful

Great customer service as always. Whenever I got in any confusion they always help me specially Kayla. She always guides in most easy and best ways.

Katie R., the live chat support that assisted me was very prompt and courteous in her replies. Thank you Freelancer.com

Excellent explanation and cooperation from Mr. Brian. Thank you. I can contact cool with assistants.

Thank you so much for resolving my issue and guiding me how to use freelancer account properly. I will keep in mind all your instructions next time.

I am working at this site from 2013 and now all of a sudden freelancer.com admin has closed my account without any notification or prior information. They even have not send me any mail before or after closing my account.

I have generated ticket to contact their support and they have not taken my complaint seriously and just replied that you have violated the terms. They have not specific that which term or policy I have violated? I have asked them again and again that tell me where i was wrong so that I should know what i have done wrong but they replied nothing.

I am really shocked with this attitude of freelancer. I have earned good reputation there with 270+ reviews and have done really hard work to make my clients satisfy.
This action of freelancer have ruined my efforts of last 5-6 years.
Other than loosing my well build profile and clients i also have not access to my funds there. I have my funds of 400+ on their site. But they are not allowing me to sign in and that's why I am unable to get those funds in my hand.

My ID was 100% completed and verified. Then why this company has closed my account. If i made some wriong act then at least they should give me warning before closing of account or they can give me any kind of penalty. But how can they close my account without any kind of information?

Its 4th day that i am trying to contact from different ways but they are not taki9ng my ticket seriously and not responding to it.

I will wait for another 24 hrs and if they will not respond then of course I will be giving negative review to this company at all platforms.

I am attaching screenshot of my Email. It can be seen that how many reminders i have sent them to respond me and tell me where I have made mistake.

In other image it can be seen that they just replied that I have violated their policy. But they have not have any proof and have not specified the mistake I did.