• FreeScoreOnline

FreeScoreOnline

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Overview

FreeScoreOnline has a rating of 4.0 stars from 783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeScoreOnline most frequently mention credit report, good experience, and customer service. FreeScoreOnline ranks 2nd among Credit Reports sites.

  • Service
    5
  • Value
    4
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 78%
Positive
39
Neutral
5
Negative
6
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How would you rate FreeScoreOnline?
Top Positive Review

“Review”

Carl V.
7/19/24

Excellent it helped me out. I final know my real credit score n everything that's on my credit report.

Top Critical Review

“Isn't technically free”

Stephen F.
2/20/21

The website forces you to input credit card information and sign up for a $35 a month service. Rather annoying. It's also not convenient to cancel that service before you are billed. It got me what I needed though.

Reviews (783)

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Reviews that mention popular keywords

credit report (92)
Thumbnail of user geraldm259
Florida
1 review
0 helpful votes
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June 30th, 2020
Verified purchase

Seemed simple. Unknown reason why I have a low score. Paid off all debt. Do not carry large balances. Never bankrupt, worked everyday for over 40 years.? No loans for almost 10 years. How to remove what to improve. Cannot find help

Thumbnail of user teddyj32
New York
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

The report was not complete. It did not show any late payments or individual balances on my credit cards. These may be all on my wife's report. Did not show and debt forgiveness.

Thumbnail of user raymondr210
Pennsylvania
1 review
0 helpful votes
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June 30th, 2020
Verified purchase

I only wanted to see my free credit score report which I received. I don't need any other services that I will be charged for following my inquiry. I would greatly appreciate being cancelled from further assistance.
Thank you.

Thumbnail of user bonniew585
Michigan
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

This was my first time using this online service and I must confess to being just a little hesitant about doing so because of the initial documentation needed to start the process. However, I do understand why it was necessary to provide said information because of the need for accuracy. I found the service to be very thorough, fast, and accurate. I was very pleased and would use this service again in the future.

Thumbnail of user andrewv185
New York
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

Was able to see my score from all three major FICO score holders - only a 2-point difference between the top and lowest score - that's good to know. I had put a freeze due to fraudulent activity and all three had that notes, again, good to see. I have been keeping tabs annually so nothing unexpected in my data and the balances seemed close to actuals. Problem info in the past were corrected (then) and stayed corrected. Information seems good.

Thumbnail of user sandrac2305
Georgia
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

Needed to check out if new information showing that I'd paid off 2 High interest credit cards, which should have definitely improved my credit score. I'm considering a big credit purchase in the immediate future and want the best possible credit score for lower interest rates on the loan that I'm planning on asking for.

Thumbnail of user sharons3106
Virginia
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

I've accessed my online credit reports for over 15 years, and the 'big ones' get worse every year. Inaccurate information, that has been corrected over and over again, when you have all three in a row to review, scores are crazy. FreeScore had all the information, lined up, detailed, clear, and actually as up to date as the day I did it! Clearly showing in comparison that the others aren't working hard enough.

Thumbnail of user susans6557
Minnesota
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

I don't need to know my crediting rating for a cost that will be charged to my credit card monthly as my bank told me that I can get a FREE report anytime I want. Please cancel my this by 2/29/24

Thumbnail of user davidp2031
Colorado
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

I received the information very quickly and was able to provide the information to my mortgage company so they could work on my loan. Trying to get a credit freeze lifted can be a little difficult and this solved my problem all at one time. Great service and they did just what they said they would do.

Thumbnail of user johns10575
North Carolina
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

I tried to call your phone #*******209-And stop being charged. It did not work. It makes me feel that I have been hacked. If not please release me from future charges or give me a way to do it. It should not be this hard to keep from getting my FREE score. I am not happy with your hacking. John Swann

Thumbnail of user gordonb364
Alabama
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

After I reviewed my "free" results, I had all sorts of problem getting the $1 refunded (do not even understand why this was charged in the first place). Had to get to a supervisor to get the refund accomplished. Need to better train customer service personnel.

Thumbnail of user rickd324
South Carolina
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

The information looks like it is pretty accurate. But because of not knowing what all the abbreviations used was very confusion to me to be able to determine who it was referring to and did help some when trying to get the right information for social security site.

Thumbnail of user davidv667
Arizona
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

No issues to report all three credit check agencies were identical. I will be checking this information quarterly to ensure my credit is maintained. I found this website very user friendly and will recommend it to others in need of this service.

Thumbnail of user vickih305
South Carolina
1 review
0 helpful votes
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March 2nd, 2020
Verified purchase

I only called to understand the credit site I was on, had some questions due to a scam I was involved in the day before. I ended up enrolling in a monthly protection program (just for a few months because of this scam) and it was suggested I freeze my credit - which I did, for now. He was a very good customer service & sales person.

Thumbnail of user kapussf
Wisconsin
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

Only thing I can honestly say is, for your first time as a user, I don't think you should charge for the first time use or just a one time use. But I liked it because it was easy fast and simple. Most have you download an app or your doing a survey and buying thing's when you've come for one thing. Just to check your credit score.

Thumbnail of user at202
Hawaii
1 review
0 helpful votes
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May 16th, 2021

You'll have to pay $1 AFTER giving all your personal information and social security number. What a scam! They say it's refundable but the fact of the matter is, you still have to pay $1 and give your credit card information as well.

Thumbnail of user susanf2419
New York
2 reviews
0 helpful votes
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June 28th, 2023
Verified purchase

I was able to get my credit score very easily and user friendly. Thank you. I was under the assumption that this is a free service? They had me put in my credit card for $1.00. I saw that pending. It is to be return to my card correct? I do not want to subscribe to any service with a fee, thank you kindly.

Service
Value
Thumbnail of user devakumarr1
Illinois
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

It was really wonderful to all credit score together but monthly charges seems to be high to view score alone. Unfortuatenly i could not afford monthly subscription. Thanks for having such a awesome application.

Thumbnail of user robynm188
Illinois
3 reviews
0 helpful votes
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August 2nd, 2022
Verified purchase

No hidden or secret charges with Annualcreditreport.com
For free contact with all three (3) credit agencies on your behalf:
Experian, Transition and Equifax
Freescoreonline MAY be 100% completely free, but I do not dare try them - just do not like surprises.
Go with: Annualcreditreport.com

Thumbnail of user jamesp1983
Georgia
1 review
1 helpful vote
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June 12th, 2020
Verified purchase

This is a total rip off design to get people to enroll in a credit monitoring program which they don't want. You are charging $1 for a free credit score. Therefore it is not free but design to get your credit card information and enroll you in a program with a so call 7 day free trial period knowing that the average person will forget to call on and cancel before the trial period is over and hefty payment are applied to the consumer credit card. Total rip off

* FreeScoreOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user joand213
Washington
1 review
0 helpful votes
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July 23rd, 2020
Verified purchase

I got a credit report which I believed to be free except for the $1 fee. I was charged $19.95 on my credit card for a service I did not want and ended up cancelling as soon as I saw it on my card. This is very deceptive and I am very angry that during a time with Covid that you think people can be taken advantage of... disgusting!

Thumbnail of user judiths813
Illinois
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

I had a problem with my credit score when a business without my knowledge put my account online. I prefer paper bills. In turn, I accrued late bills for a bill I never received. This credit service quickly restored my scores and confidence. I have my life back and I feel better having a company behind me for clarity and protection..

Thumbnail of user nancys1115
California
1 review
2 helpful votes
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April 17th, 2020
Verified purchase

I highly value my credit! Free Score online offered a free 7 day trial that I took advantage of. The site and the service is great! It allows me to monitor my credit report and score from all three credit bureaus, which is really great! I am hoping to keep the Premium service, if my finances will allow me to! I have had a great experience so far and I am thankful for having found your online site!

Thumbnail of user richardk1883
Arizona
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

I had not checked my credit score for many years and was happy to do so. The one thing that I was not too happy about was the fact that I have been penalized for paying cash for everything. This program will allow me to see my progress as I work on increasing my score.
Thank you

Thumbnail of user jacquelinem1315
New York
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

Although I was pleased with the results, including how quickly I received them, I was not pleased that I had to purchase something that was supposed to be free. I felt it was imposed on me and was not given an option to decline purchasing the "free score" online.

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Company Representative

Thumbnail of user astraz
Astra Z.

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