• FreeUp

FreeUp

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Overview

FreeUp has a rating of 4.9 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeUp most frequently mention customer service, freelancer marketplace, and long term. FreeUp ranks 11th among Freelancing sites.

  • Service
    12
  • Value
    12
  • Returns
    3
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate FreeUp?
Top Positive Review

“Outsource to grow”

Manny C.
7/10/19

At Helium 10, our biggest bottlenecks have been our workforce -- growing faster than we can find qualified people to fill positions. Finding the right people is tough. Freeeup made it easy for us to hire an EA when we really needed it. Nathan and his team vet the workers to ensure we're getting top talent to help scale our business. And they are ultra responsive at FreeeUp. Highly recommended. -Manny Coats, CEO Helium 10

Top Critical Review

“Hasn't worked for me”

Mark O.
12/3/20

I've been a working, professional, freelance copywriter for over 20 years and have an extensive portfolio. I'm sorry to report that in the three months I've been registered with FreeUp, I have not received what I would regard as a single legitimate client referral. The 'clients' have all been either flakes or no-shows. ALL. OF. THEM. I'm beginning to wonder if this is a fake-it-til-you-make-it startup. Maybe another Theranos.

Reviews (104)

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freelancer marketplace (26)
Thumbnail of user lorenc32
1 review
0 helpful votes
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June 23rd, 2019

Never have I ever been so well taken care of and guided as a freelancer, as everyone knows a freelancer does everything on their own. But with Freeeup, it's different. All the assistants are helpful and engage to freelancers as much as they do for clients as well.

Thumbnail of user gareths14
1 review
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July 23rd, 2019

Freeeup is the freelancer marketplace I go to get any specialist help I need for my company. I tried them for the first time a couple of years ago, and now have a "portfolio" of Freeeup specialists that I can trust to get my trickiest and most time-critical work done. These are all people that would be hard to find, and I know that when I contact Freeeup I do get someone who knows what they are doing and they are reliable. They tend to offer you 2-3 people to speak with and choose from. The hardest part of using them has often been choosing between great candidates.

Thumbnail of user tonih68
1 review
0 helpful votes
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August 28th, 2018

I've had a fantastic experience using the Freeup platform. They fully vet all potential hires for you, so you know you're going to be working with someone who is reliable, knowledgeable and competent from the start. No time wasted. My freelancer has proactively gone out of his way to come up with ideas and strategies to help my business outside of what I initially hired him for. Truly above and beyond!

They also have an incredibly attentive and easy to reach customer service team, so if you need anything or have an emergency, you literally have support at your fingertips. You can even reach Nathan and his top assistants directly via Skype if you need them.

Overall it's been a great experience and I've recommended it to many entrepreneur friends.

Thumbnail of user yaniss16
3 reviews
2 helpful votes
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June 13th, 2019

Freeeup has allowed me to build my business by connecting me with a team oversees that I wouldn't have been able to otherwise. The payment system is extremely reliable & reaching teams you need are extremely fast.

Thumbnail of user caseyj32
1 review
1 helpful vote
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April 4th, 2019

As a Fractional CMO, I am tasked with hiring countless marketing roles for my clients. FreeeUp is my favorite marketplace for freelancers. I can trust that all resources are pre-vetted to do an excellent job. Posting jobs and interviewing talent is very easy. And billing is a breeze. I personally have had excellent luck with every freelancer I've hired and have received nothing but great remarks from clients I've referred to this service. The biggest benefit I've found to using a tool like FreeeUp is quick search and on-boarding. Highly recommended over competing tools.

Thumbnail of user bethc367
1 review
0 helpful votes
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March 13th, 2019

We have been working with FreeeUp for multiple years now. They are a great marketplace for freelancers! We have used them to hire virtual assistants as well as project based hiring. They have wonderful customer service and I would definitely recommend!

Thumbnail of user johns3090
1 review
0 helpful votes
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July 26th, 2018

I started working as a freelancer earlier this year. There are a lot of marketplaces who offer services to help you get a client, but not better than FreeeUp. Just like the rest of us, freelancers, I signed up, took the test and met their requirements. What makes them different? Once you have selected a project, before you give information about yourself, it is Nate who will introduce you to the client! This creates accountability! I got my first client the day after I set up my account! I am grateful to be part of his team!

Thumbnail of user rickf159
1 review
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April 17th, 2019

If you are lucky enough to make the cut, freeeup is by far the best marketplace for freelancers. I love the sense of community and the support team. They actually help you to locate projects by forwarding listings that might be a good fit. And most of the clients II've met are professionals who understand the value you bring to the table.

Thumbnail of user evanh78
1 review
0 helpful votes
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October 8th, 2019

I love how FreeeUp works. They help you find great matches. They help me with setting up a conference, facebook marketing, creating lead funnels and more. One of the freelancers I worked for more than a year.

Thumbnail of user mirad4
1 review
0 helpful votes
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July 24th, 2019

Great clients - you'll find long-term and very nice clients here.

The internal support team is available 24/7 - friendly and accommodating.

Nate - the CEO of the company is very helpful and hands-on to his business.

Payment - you got to chose monthly, bi-monthly, or weekly. No hassle with payments using Paypal or Payoneer.

Schedule - you got to choose your schedule, just tell FreeeUp of your preferred schedule or availability.

Rate - set your own rate.

Service
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Quality
Thumbnail of user bretth86
1 review
0 helpful votes
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May 8th, 2019

I've been using FreeeUp for the last 3 months and it is without a doubt the best marketplace I've found. The platform is seamless and it's extremely user friendly. All the freelancers are very professional and FreeeUp does a great job matching you with exactly what you're looking for. I recommend FreeeUp to anyone who's looking for quality help, and wants to grow fast.

Thumbnail of user nickb230
1 review
0 helpful votes
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July 29th, 2018

The FreeeUP platform helped me leverage my business to the next level, by adding remote freelancer it allowed me to do more and accomplish more tasks than ever before. The process is very seamless, you look for a candidate that is a good fit for your business then a little bit of training and introduction to the business then it's smooth sailing from there. The freelancers and FreeeUP staff are always approachable and communication is never an issue. The Timeclock which my employees use to log their hours are very helpful for me to track the task that they have done for me each working day.

Nick Baker | 7 Watts

Thumbnail of user kayec11
1 review
0 helpful votes
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March 13th, 2019

I learned about FreeeUp from a trusted friend. After my half year stint traveling around South East Asia, I decided to give FreeeUp a try.

And I'm loving it! I love being a freelancer in this marketplace.

Great customer service there to support my freelance business, lots of open projects all the time and a cool place to meet other freelancers. Plus, the two leaders are very hands-on -- they make sure that you are enjoying.

The process of obtaining a client is smooth too. Not to mind that their clients are all nice too! I decided to let go of all my non-FreeeUp clients and sticked to the marketplace that's how I trust and love them.

Thumbnail of user lennyp15
1 review
0 helpful votes
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June 12th, 2019

Freeeup is the best freelancer marketplace I have ever used. My business started taking over my life, and with Nathan and his team's help, I was able to gain control back. I just make a request and freeeup will get back to me with extremely talented freelancers, who are experts in their field. I can even speak to the founder directly, who gives great advice to help build my team. My sales and profits have begun to increase, and I am finally done being the bottleneck in my own business. Thank you freeeup for helping me get my life back, and expand my business.

Thumbnail of user joshs383
1 review
0 helpful votes
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July 29th, 2019

We have used FreeeUp for over a year and have consistently been impressed by the quality of people sourced through the platform. The freelancer marketplace takes vetting seriously, and works to ensure that freelancers placed into opportunities are the right fit and will have sticking power. And if by chance the freelancer doesn't end up working out, they offer ready replacements who can step right in and support to ensure a smooth transition. We have used other marketplaces before, and FreeeUp, in terms of quality, stacks right up there with the best.

Thumbnail of user christanh
1 review
0 helpful votes
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February 7th, 2019

I have been outsourcing for years, and used a bunch of different platforms. I can say with all sincerity that FreeUp has been the best experience I have had. I didn't have to spend my time sifting through a bunch of applicants or trying to interview countless people. I just put in a description of what I was needing done and FreeeUp did all the work in the background and suggested someone I can use within an hour.
I hired them instantly and my job was done super fast!
Great platform guys!

Thumbnail of user amyw400
1 review
0 helpful votes
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June 25th, 2019

I found several virtual assistants on freeeup and I've had great experiences with all of them! It has really helped me grow my business! I will continue to come to freeeup for all of my freelancer needs and recommend Nathan and his team to fellow entrepreneurs.

Thumbnail of user iyns
1 review
1 helpful vote
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February 18th, 2019

I've been using FeeeUp for a few months now and it's proving to be the best tool in my entrepreneurial tool bag! I've hired two free-lancers for two different needs and they are both saving me a ton of time and stress. I'm in the process of hiring a 3rd for another service. FreeeUp takes a lot of the hassle out of sifting through applicants by sending me qualified individuals that can meet my needs.

Thumbnail of user zachh46
1 review
1 helpful vote
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March 29th, 2019

LOVE using FREEEUP. After interviewing Nathan on my podcast you can see that he truly cares for both his clients and the freelancers. I have used the platform multiple times for multiple projects and enjoy it much more than other freelancer platforms. You have to try it!

Thumbnail of user michaelp73
1 review
0 helpful votes
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August 6th, 2018

Holy crap Freeup is the best in the biz. No listings, no freelancers ignoring your requirements and wasting your time. You can create a job opening by self serve or by messaging their team and they'll get you the right person. On budget every time. LOVE LOVE LOVE freeup. They also do it in record time. Same day, next day at worst.

Unheard of.

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Quality
Thumbnail of user erich413
1 review
0 helpful votes
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July 26th, 2018

Whether it's scaling on ecommerce, 3x'ing Amazon revenues, paid ads, social media, product research, or general business development, FreeeUp has every type of freelancer you need. To top it off the customer service and support they provide in connecting you with the right people couldn't be more opposite from Upwork. I will be working with FreeeUp for a long time.

Thumbnail of user mariae144
1 review
0 helpful votes
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January 17th, 2019

Nathan and his team provide amazing customer service. Every time I've requested a freelancer, they've fulfilled the request within 24 hours. That turn-around time is a huge benefit if you need to move quickly on a project. Every freelancer I've spoken to has been extremely talented and the ones we've worked with have really helped streamline our business. I couldn't reccommend FreeeUp enough.

Thumbnail of user maxj45
1 review
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March 20th, 2019

We spent many years trying to find a solution to our remote hiring woes. We have been through every freelancer website that you could name and never found a good solution. The freelancers we had found on our own and were always disappointed... then we found Freeeup and that all changed. Anytime we request a freelancer, we get a qualified freelancer that we have never had to fire yet. We LOVE their service and don't plan on going anywhere.

Thumbnail of user laurenm233
1 review
0 helpful votes
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December 18th, 2018

As a graphic artist and Owner of a small graphics company, I have to say that Freeup is by far the best freelance company I've worked with. The freelancers are outstanding, talented and very reliable. I'm very happy that I found Freeup... maybe I can finally catch up on some ZZzzZZzz... Thank you guys for making my life not so stressful! :)

Thumbnail of user brendac222
1 review
1 helpful vote
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August 6th, 2018

I was very apprehensive to hire a VA because of prior experience. However, my business was growth was stalled because I could no longer do it all. Nor did I want to hire an actual employee and be responsible for all that that brings.

After learning about Freeeup and their pre-trained and qualified VA's, I decided to jump in with only 1 small project, just to test it out. I loved my experience and my new worker was fabulous. We have now utilized 10 VA's, both domestic and abroad!

Our business has skyrocketed because I can concentrate on client acquisistion, and building systems to support our clients, knowing I have help at my fingertips whenever needed.

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Matt H.
VP of Strategy

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