• FreeUp

FreeUp

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Overview

FreeUp has a rating of 4.9 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeUp most frequently mention customer service, freelancer marketplace, and long term. FreeUp ranks 11th among Freelancing sites.

  • Service
    12
  • Value
    12
  • Returns
    3
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
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How would you rate FreeUp?
Top Positive Review

“Outsource to grow”

Manny C.
7/10/19

At Helium 10, our biggest bottlenecks have been our workforce -- growing faster than we can find qualified people to fill positions. Finding the right people is tough. Freeeup made it easy for us to hire an EA when we really needed it. Nathan and his team vet the workers to ensure we're getting top talent to help scale our business. And they are ultra responsive at FreeeUp. Highly recommended. -Manny Coats, CEO Helium 10

Top Critical Review

“Hasn't worked for me”

Mark O.
12/3/20

I've been a working, professional, freelance copywriter for over 20 years and have an extensive portfolio. I'm sorry to report that in the three months I've been registered with FreeUp, I have not received what I would regard as a single legitimate client referral. The 'clients' have all been either flakes or no-shows. ALL. OF. THEM. I'm beginning to wonder if this is a fake-it-til-you-make-it startup. Maybe another Theranos.

Reviews (104)

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freelancer marketplace (26)
Thumbnail of user marko511
1 review
2 helpful votes
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December 3rd, 2020

I've been a working, professional, freelance copywriter for over 20 years and have an extensive portfolio. I'm sorry to report that in the three months I've been registered with FreeUp, I have not received what I would regard as a single legitimate client referral. The 'clients' have all been either flakes or no-shows. ALL. OF. THEM. I'm beginning to wonder if this is a fake-it-til-you-make-it startup. Maybe another Theranos.

Thumbnail of user nathanh155
Matt H. – FreeUp Rep

Hey Mark,

I wanted to reach out personally to thank you for taking the time to share this feedback. Even “tough” feedback is necessary to address where we can improve.

I’m happy to say we are already actively making improvements to address the concerns you’ve listed. Communication between clients and freelancers is so important. While we can’t guarantee that every client will be as responsive as our incredible freelance team, we are currently making updates that make communication easier and more streamlined on our platform.

I am sorry that you had this experience and, if you’re open, would be interested in the details of the job requests that were an issue for you. If you’d like, please email me at Matt@freeup.net.

Again, thank you for sharing your feedback. Even when critical, it helps us make our system better for everyone.

Thumbnail of user melissas422
1 review
0 helpful votes
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August 8th, 2018

We've used FreeeUp a few times now here at the Empowery eCommerce Cooperative and we've had a fantastic experience each time. Enough that we have partnered with FreeeUp and use our own budget and resources to encourage our members to use their services as well! Without doubt, I recommend FreeeUp if you're looking for freelancers. It's fast, easy, and takes some of the nervousness out of hiring someone to help you run
Your business, which can help you take your business to the next level.
https://www.facebook.com/empowerycoop/videos/**************/

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Thumbnail of user mhardyc
1 review
0 helpful votes
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May 23rd, 2019

I've joined the community and met my first client in a span of 3 hours (YES!).
The marketplace is truly a pool of highly-seasoned freelancers that can help not only leverage, but catapult any business that decide to hire through FreeeUp marketplace.
I could say that this is the best Freelancing platform ever, as their support team is EXTRA responsive and everything is done conscientiously.
Nathan, the FreeeUp Marketplace CEO is such an understanding leader. He has traits no other CEO has- such as becoming hands-on in almost everything.
I can say I'm definitely blessed to become a part of FreeeUp.

Thumbnail of user abrahamc44
1 review
0 helpful votes
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June 17th, 2019

Being a freelancer since 2012, i've been a part of numerous platforms. FreeeUp so far is the best among the rest. The staff and clients are all awesome. Will definitely stay here for the rest of my career as a freelancer!

Thumbnail of user tinag247
1 review
0 helpful votes
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April 1st, 2019

As a solopreneur, I'm always looking for good support, but don't want to have to be committed to a monthly contract. Freeeup allows you to get the help you need, as needed. They are also over the top in customer support and satisfaction. I always get a quick response to my emails and so far, have been completely satisfied with the freelancer I have hired. I would highly recommend them.

Thumbnail of user brankas1
1 review
1 helpful vote
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October 27th, 2019

FreeeUp is absolutely the best freelancer marketplace that exists. I used many different marketplaces for my freelance business, (I'm graphic designer, btw) but neither one can not compare with FreeeUp.
They really accept just 5 star freelancers and the FreeeUp team are really a 5 star professionals. They are very caring and always there for a support.
FreeeUp is definitely a freelance business came true!

Thumbnail of user jamesg872
1 review
0 helpful votes
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December 23rd, 2018

I discovered FreeeUp.com at a trade show earlier this year. As someone with nearly 10 years of experience using freelance marketplaces, I am very impressed with the quality of the work and the high-touch customer service. I highly recommend this company to clients of all sizes.

Thumbnail of user tommyj40
1 review
1 helpful vote
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September 12th, 2019

Freeeup.com is absolutely changing the game when it comes to freelancer marketplaces online. I have worked on (and hired on) multiple different platforms in the past and I have had so many issues finding the right person to work on my projects. My very first hire with Freeeup.com, they matched me with the perfect contractor and I didn't even have to review any resumes... they did that part for me and delivered me the perfect freelancer for the work I needed done. Highly recommend trying out your next hire on this site and watching the magic happen!

Thumbnail of user dianac213
1 review
0 helpful votes
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March 28th, 2019

When I first wanted to hire a freelancer, I was overwhelmed with the advise on the Internet - ask this, do this, don't do this, avoid this, etc. I was researching a marketplace for freelancers when I found FreeeUp. It had simple tutorials to follow. Plus the VAs were already vetted so that eliminated much of the work I would need to do. I get regular reports from FreeeUp that are easy to follow and they handle all the payment to the VAs, leaving my time for other business matters.

Thumbnail of user mamies7
1 review
0 helpful votes
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January 30th, 2020

I've worked with three different people for three different needs (CSS coding, executive assistant, blog writing) through Freeeup and have been happy with the quality of communication and skills of each. Freeeup is freelancer marketplace that delivers on it's promise of high quality talent.

Thumbnail of user pradipk5
1 review
0 helpful votes
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April 30th, 2019

I was looking for a freelancer and found FreeeUp, their product angle is "FreeeUp pre-vets thousands of VA's, freelances and agencies each week for skills, attitude and communication then only allows the top 1% into the marketplace."

The service was amazing, easy and very painless. Would recommend to anyone looking for a freelancer.

For a review of the service please visit: https://pradipcloud.com/hiring-a-freelancer-on-freeeup/

Thumbnail of user alysonc13
1 review
0 helpful votes
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January 25th, 2019

Been working with a freelancer on freeup for the past few months. Not only is she very professional, she was able to take on a lot of work very quickly. The process of getting matched was very simple. I'd recommend this service to anyone who is looking for any one-time or ongoing contracting work. This services is a marketplace for freelancers!

Thumbnail of user drorz
1 review
0 helpful votes
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September 29th, 2019

Absolutely a 5 star platform to find freelancers. We tell them what type of freelancers we need along with the the skills that are important to us and they find them for us. Nathan and his team will even open the task for you and find you the best candidates for your specific project.

Plus you always get hands on support and the freelancers are of a higher caliber than other platforms as Freeup interviews and vets them to make sure they are qualified for the skills that that like to provide services for.

Highly trusted and recommended.

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Freelancers

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Thumbnail of user alexb451
1 review
0 helpful votes
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April 17th, 2019

I used FreeeUp to find freelancers to join my team for podcast help and help with my agency tasks. So far the freelancers I've hired have been great, the support has been top of the line and their billing is easy to understand.

I recommend FreeeUp, and even made a video of them! http://freeeup.com/alexbranning

Thumbnail of user lylem41
1 review
1 helpful vote
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August 18th, 2018

I had no issue using FreeeUp. It was really a pleasure using this service. I love the fact that the hiring process was made simple and effective. I had a great experience hiring my first freelancer on Freeeup, and I'm happy that there was enough resources and training available to make the experience better than everrr! Thanks Nathan and Team

Thumbnail of user gustavog34
1 review
1 helpful vote
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September 29th, 2019

I hired a freelancer in FreeUp to help me update a website for a conference. The freelancer was very professional, kept me updated of the progress, and responded to my revisions very promptly and to my satisfaction. As it was the first time using FreeUp, I was not sure how to change the hiring settings but I just asked in the chat and in a matter of minutes they fixed it. I was very satisfied with the assistance when needed and the freelancer performance. I was very satisfied with the experience and hope to work soon with them again.

Thumbnail of user arianem8
1 review
0 helpful votes
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June 23rd, 2019

The best freelancer marketplace online. Its very convenient cause the payout is everyweek and you get what you pay for. You can also work multiple projects and rates are way higher than other freelancer marketplace! Also, the founders sir Nathan Nathan Hirsch and sir Connor Gillivan are very kind, humble and welcoming. They would treat you like a family, Its worth it. AWESOME! I give you the freeeup AAA+++ 100% review.

~ARIANE

Thumbnail of user jkg3
1 review
1 helpful vote
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October 30th, 2019

I've used a lot of different services for help with my Amazon business over the years but FreeeUp is one of the best. I've gotten several fantastic freelancers from them for both short and long term tasks. One freelancer who manages our inventory and shipping has been with me for over a year and is WONDERFUL. 5 stars for the Freee Up freelancer marketplace.

Thumbnail of user marke653
1 review
0 helpful votes
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May 3rd, 2019

The website's interface is incredible! It's a great platform for getting new clients.

If you're a freelancer like me, you should give this site a shot.

Thumbnail of user michaell1125
1 review
0 helpful votes
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July 10th, 2019

As a young business owner that runs multiple brands and business, i realized i needed a lot of help running my business i tried multiple freelance marketplaces and i couldn't find anyone reliable until i found freeeup i have been using them for the past couple of years and have found the best freelancers that have really helped to scale my business its a must if you want to grow and to top it off nate is the best ceo and always there to help you out!

Thumbnail of user janieb20
1 review
0 helpful votes
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May 24th, 2019

I have been using Freeeup for a couple of years to help with my Amazon business. You can't know everything and whenever I get stuck - I open a ticket on Freeeup and find an expert to help. I've had SEO experts, PPC experts, Listing experts, Google Experts and the most amazing Ecommerce Experts all work with me to solve whatever issue I was having at the time and help me make my business and Brand grow. The difference between Freeeup and any other freelance site is Nathan Hirsch. When was the last time a CEO answered one of your cry's for help with a personal recommendation! Nathan does it all the time. Plus the standard of the freelancers is extraordinary - all vetted, highly experienced and highly recommended.

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Thumbnail of user christophers550
1 review
0 helpful votes
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September 18th, 2019

About a year ago, I had to let go of my Virtual Assistant (VA) after six months due to poor job performance. I used a company which promised but failed to deliver a qualified candidate (and charged a hefty service fee).

I decided to try another VA after hearing about FreeeUp through Jim Cockrum's My Silent Team Facebook group. I hired a VA from FreeeUp a little over a month ago and have been VERY satisfied with his ability to learn, professionalism, work ethic, and positive attitude. In a short period of time, and with some minimal training, he is beginning to deliver excellent results.

I feel very fortunate to have found my VA, and believe he will become an integral (and much needed) part of my business.

Thumbnail of user nairas1
1 review
0 helpful votes
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August 6th, 2018

Great place for freelancers - always good clients and secure job! Customer service is there 24/7 so you don't have to chase them for help or a question.

Thumbnail of user alejandror39
1 review
1 helpful vote
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February 2nd, 2019

Have hired my best content writer and VA so far.

I like how I can trust that freeeup will find someone super qualified on my behalf.

Things to improve: UI of site

Thumbnail of user andreasf17
1 review
0 helpful votes
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April 11th, 2019

I'm currently building my own business/brand and with that, I'm involved in every aspect of the business. However, it's impossible to be proficient in each and every category. You can't excel in graphics, social media, lead generation, product development etc. at the same time. This is why you should work with freelancers.

At FreeeUp, I found a highly talented product image/rendering freelancer at an excellent rate. But this was not the best feature, at least for me. The best thing for me is that FreeeUp saves me a lot of time for two reasons:
First, they already tests the English skills of the freelancers. I've wasted countless hours on other platforms, screening the freelancers just to find out that their "fluent English skills" were conversational at best.
Second, you don't get bombarded with dozens of "Give me the job"-kind of applications to your job but only people who are really qualified. Again, huge time saver.

FreeeUp is an awesome marketplace for freelancers that already saved a lot of hours and I highly recommend it.

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Thumbnail of user nathanh155
Matt H.
VP of Strategy

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