FreeUp has a rating of 4.9 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeUp most frequently mention customer service, freelancer marketplace, and long term. FreeUp ranks 11th among Freelancing sites.
At Helium 10, our biggest bottlenecks have been our workforce -- growing faster than we can find qualified people to fill positions. Finding the right people is tough. Freeeup made it easy for us to hire an EA when we really needed it. Nathan and his team vet the workers to ensure we're getting top talent to help scale our business. And they are ultra responsive at FreeeUp. Highly recommended. -Manny Coats, CEO Helium 10
I've been a working, professional, freelance copywriter for over 20 years and have an extensive portfolio. I'm sorry to report that in the three months I've been registered with FreeUp, I have not received what I would regard as a single legitimate client referral. The 'clients' have all been either flakes or no-shows. ALL. OF. THEM. I'm beginning to wonder if this is a fake-it-til-you-make-it startup. Maybe another Theranos.
Very nice place to look for clients and quality freelancers! People are very responsive in general! Clients actually hire as they put on their job posts!
Freeeup has been great to work with. I struggled to find good people on Fiverr and working with the team to get me matched up with a freelancer that meets my company is so much easier.
Freeeup is my top choice for picking talented Virtual Assistants to help me run my online businesses. They get my highest recommendation! - Jordan Malik of MalikEnterprisesInc.com
I've had multiple good experiences on Freeeup. The interface is easy to use and the quality of freelancers is well above average. Freeeup is my first outreach when looking for freelance help!
I had an account that needed some high level facebook ads worked on and the retainer was literally about to be cancelled, and FREEEUP and their team came and found an expert that had my leads up and running in 2 hours!
I've been with FreeeUp for a little over 3 years now. It's the best marketplace for freelancers and clients. Very approachable CEO and staffs.We can easily find the jobs that best fit our skillset.
I am an entrepreneur who is usually very busy. I have free-ed up alot of my time after using this marketpalce for freelancers! Gotta give this a 5 stars.
I just wanted to take the time to let you know about my experience with Janice Scribner. I hired her through your company to do a new web site for me and right from the start I had a good feeling about her. My son had used her for a very simple web site and was very happy with her so based on his experience I requested her specifically.
I couldn't be happier with the finished product. She caught my vision almost immediately and her design was beyond my hopes and expectations. She captured all the details I asked for and used her creativity to bring my vision to life. I must say that I absolutely LOVE my new website. It's everything I wanted and more. Janice was pleasant and responsive to work with and took care of changes I requested along the way promptly and perfectly. I just can't say enough or put into words how happy I am and how much I enjoyed working with Janice.
I would recommend her and your company to anyone! Thank you for your time and feel free to contact me if you have any questions or need additional information.
Pros:
- You don't have to pay to apply for a job.
Cons:
- Low hourly rates available, very few offers with rates above $15 per hour.
- Very few offers available.
- Very long interview process. Overall, it might take hours to go through their chats, videocalls, etc. But then 99.9% of the clients are not being serious about offering a job and most of them are not even legit, most of them are startups or sidehustlers. They almost never come back to you or it takes them so long to "think about it", that when they do come back, you're already busy with other projects (that you received from other, more trustworthy platforms) Overall, it takes so much time to just go through this interview process, that it's not even worth the effort.
- I've been using this platform for over two years with zero complains from my clients. Then all of the sudden they simply blocked my access without even notifying me in advance. They explained to me, that because I have a Russian passport, they have to stop working with me out of fear of further sanctions from the US government, etc. etc. Even though I don't even live in Russia! They answered me that in order to stay on the platform, I will have to submit an application using an ID of a different country. Like, seriously? Are you really asking me to change my citizenship just to stay on your platform? Their email to me was full of hypocrisy and discrimination.
Overall, I would not recommend this platform to anyone. There are far better platforms out there.
Tip for consumers:
never use their services, ever
Products used:
freelance offers
Great team. Best freelancer marketplace! The personal involvement of the founder and his leadership team to each freelancer, each client, each case is very impressive.
Our Agency Loves FREEEUP! The go to marketplace for freelancers. The process is easy and smooth picking out the right VA for the job. Nathan, thanks for setting up this awesome resource!
FreeeUp is a great place for Freeelancers to be. The clients are of good quality, and the support is second to none. Work is in abundance and I'd recommend it to everyone!
I am a professional 3D/2D/Motion Graphics animator, with more than 30 years' experience across multiple media industries.
In my career I have used every kind of job search method imaginable, from professional Headhunters to online Job Boards and everything in between. The problem has always been the same - no matter how you FIND work, what happens afterward is the key to a lasting Client relationship... especially if you work Remotely.
Freeeup is the only Freelancer Marketplace I have used which really delivers on the things that matter most: providing well-defined guidelines for the Freelancer/Client relationship, functioning as a liasion with everyone's best interest in mind, managing the billing/payment process - and doong so in a friendly, efficient and transparent manner.
After a very productive year, with Freeeup as my sole source of work, I am convinced that this is the best "Mutual Benefit" Freelancer Marketplace out there.
Thanks to the helpful, professional Freeeup staff for providing us all a winning Job-management platform that really works.
Rod Stafford
The best freelancer marketplace that you have never heard of with awesome customer service and 24/7 support! What more can you ask for:-)
Freeeup makes it simple, and executes by offering only the best freelancers! We have had lasting success with the platform.
I love using this platform. The way I am matched with freelancers and their level of communication is outstanding.
Excellent people already vetted for you and the best support in the business. There's no need to look elsewhere.
They do not pay you money after selling your clothes will show they paid but they don't check attach
Tip for consumers:
Don't use FreeUP rather donate
I can say that freeeup is also a so-called "family", they treat freelancers equally. You will never feel regret that you choose this platform. :)
Freeeup is absolutely changing the game when it comes to freelancer marketplaces online.
Excellent platform to find vetted professionals
Freeeup is a marketplace for highly-skilled pre-vetted freelancers.
Great place to find freelancers as well as agencies.
I can't believe how surreal they are. The customer care service is faster than you could ever imagine.
Absolutely thrilled with the service received. Always been presented with great freelancers who had the skill sets I was seeking
I have been in the freelance industry for the past 5 years, and nothing beats freeeup in terms of competitiveness in salary.
Excellent place to find Virtual Assistant and freelancers. I have been very impressed with their work.