FreshTrends

The first purchase I ordered a diamond stud that was supposed to be larger than one I had. It was smaller, when I addressed it to customer service they became very defensive so I let it go. I recently ordered a North Star diamond design with many small diamonds because it looked so pretty. Finally I received it. When my piercer started to put it on me she pointed out that a diamond was missing. I got a magnifying glass and she was right. They make you wait so horribly long to receive it that even though they are expensive it's not worth sending back and waiting forever for it back. I just wear it with a missing stone. But I will never trust Fresh Trends again. I will never buy from them again.

The reason they have 5 star rating is because they do not post bad ratings. I was very disappointed with my purchase. It was much smaller then pictured and took over 2 months to arrive. I tried to call several times so I could talk to a live person so if I ordered a replacement it was not the wrong size and I could not get anybody. They never answered phones. I wrote a review and they removed it… only 5 stars are allowed…

I ordered a $160 labret ring. Never shipped. Reached out to company almost a month later saying where is my jewelry and at this point I don't even want it if it hasn't shipped yet, I'll just go out and buy another one, so just give me a refund. Another week goes by going back and forth with someone through email who was trying to locate my tracking information which I asked several times to just cancel the order and I was never given a real response. Finally I called the company, left a message, later that day it magically shipped! And guess what, no returns once the item has shipped. Bullish! T

Fresh trends jewelry is an absolute fraud. BEWARE. They advertise expensive jewelry on their website but when you purchase it, they send you a knock off piece of jewelry. Then when you call to report the discrepancy, they refuse to refund your money stating the jewelry is custom made and they will correct the issue. I paid $180 for a nose ring that I never received. I have included with this review 5 pics of the jewelry I was sent as opposed to the 1 pic of the nose ring I should have received. Please don't let this happen to you.

The product selection on freshtrends.com is impressive, with a variety of styles, materials, and sizes to choose from. Whether you're looking for belly rings, nose rings, or nipple rings, you're sure to find something that suits your taste

Seriously can not say enough great things about my experience with Fresh Trends. I ordered quite a few pieces of solid 14k gold for my ears. They are custom, made to order earrings, but they were shipped to my home so fast! They are amazing quality and such a great deal for the price. I had a few questions before ordering and the customer service team answered efficiently and effectively. I had to change my address after my order was placed and they did that for me so fast without any issues. You will not be disappointed! I continue to get so many compliments on my earring stack.

The design change to prevent snagging on the end of the diamonds is the only thing we have discovered that could be corrected. The snap-back closure is snagged and torn off. Possibly an arc-shaped diamond mount as opposed to a point. Additionally, expanding the selection to include a larger gauge and larger diameter would be nice.

Awesome stuff and the support guys have been more than kind. My belly button ring was not the one I had ordered and I thought its all lost, they may never return my money. But they did and they sent me the chosen one. It did take time and it was an honest mistake, people factor...

Waste of time & money. It takes around 4-5 weeks for an order to ship, and 85% of the time the product has some of sort of quality issue. The desired length of the post is usually wrong, and also the threading of the post and the gem is usually broken. Or you order two items and they only ship one. Joke. Good luck sending items back and have them repaired… they will take 8-10 weeks and they will mess it up again just like they did the first time around. Never ending cycle of being disappointed of how moronic this company is…

I searched all over for a captive ring with a square bezel. There are a lot of jewelry websites, like 30 pages on Etsy. I was only able to find this one. If you ask me, it's quite pricey, but I must admit that the quality is superior to that of cheaper alternatives. If you have the money to spend a little more, I strongly advise doing so because you do get what you pay for. This is not fast fashion or something you would discard after a few years of use.

What wonderful jewelry. I've ordered from FreshTrends three times now. I recently purchased three initial cartilage earrings, and they are all gorgeous. Other metals in my ears have caused me problems, but this 14K gold makes my ears feel great! Beautifully crafted and exactly what I wanted.

They advertised a belly piercing for $600 but sent me an eyebrow piercing instead. They refused to refund my unopened/unused purchase and instead tried to get me to pay an additional $1,000 for an actual belly piercing. Diamonds have yet to be confirmed as real. See pics for what was advertised versus what was sent.
Any place that does not provide a refund IS A RIP OFF!

I'm a return customer and decided to order 2 matching nose rings. I placed my order on March 24th with a total cost of $388 and also paid for 2 day shipping. Today is April 1st and I haven't received the items neither have I received a tracking email. Can I have my money back? This is so disappointing.

I'd ordered 2 of their 1.5mm diamond bezel nose rings. One in blue and one in yellow diamond. It took me almost a month to receive them which was understandable since they are made to order. My excitement died when I got them because 1. The twist on the bottom of the metal were too narrow that it made it impossible for me to put on (took me an hour of trying). 2. My husband noticed that the workmanship on both were very poor. ( I've attached photos, see for yourself). They're not round, they're not the same size. It's horrible compared to what they show on the website. I had to pay to return them, get charged 15% and now I'm stuck with a gift card to spend on their website.

I've been a Freshtrends customer for a long time. And it never ceases to amaze me with the products they offer, the prices, and how simple it is to use. I do request that favorites be restored. Sometimes there are products that I want but am unable to order and would like to return to ensure that I order it the next time by adding it to favorites, which makes checkout much faster. Or at the very least, save for later.

I ordered an earring for my cartilage piercing 3 1/2 weeks ago and it never arrived. I tried to track my package, but when I entered the tracking number on USPS, I was told it didn't exist. I emailed the company asking for my tracking information twice, and did not receive an answer. When I go to my account, it says I have no orders placed. However, I've been charged for the earring. It wasn't expensive enough for me to feel that I have to do anything about it, but this company is terrible. Don't shop here.

I have loved dealing with this company! They are willing to work with me every time i have literally ordered the wrong size nose ring. And it has happened several times. I ordered according to my piercer once. The rest of those times? Me. And fresh trends has worked with me to send each piece back, with free p/h and no attitude. Just pleasant and helpful. Their staff has been great, and that attitude of "customer service" is huge with me.
This is the company i wish i had known about when i first got piercings.

I bought my first piece of real jewelry from fresh trends. The material is made of real gold and silver and other precious gems and stones. The jewelry is also made in house. I haven't ordered from fresh trends in years but the jewelry arrived on time and as described.

I recently purchased a nose ring from Freshtrends and I am extremely satisfied with my purchase. The nose ring is made from high-quality 14K gold, it's very well crafted and it has a great shine. The build quality of the nose ring is impressive, it is sturdy and has a secure fit, I haven't had any issues with it falling out or getting loose. The design is unique and elegant, it's perfect for every day wear and it pairs well with my other jewelry.

I was concerned when I ordered this nose ring. I had tried to wear a thin hoop, and it had resulted in the dreaded bumps. I couldn't get rid of them until I switched back to a stud. This nose ring is both comfortable and lovely. No dreaded bumps! When the piercer saw my jewelry, she raved about its beauty and quality. I love it. It fits perfect. I will order again.

I ordered a pink diamond for my nose and the stone wasn't as bright as I expected it to be - they explained why and gave me options to make sure I was satisfied - I would absolutely recommend this company

All my questions about metals and allergies were kindly answered. Freshtrends staff went out of their way to make sure that I was taken care of! Thank you!

I absolutely love my blue sapphire nose ring in Platinum it's the right size and it's totally perfect