Frontierfirearms Reviews Summary
The company's reputation is marred by significant concerns regarding product handling and customer service. Customers frequently report receiving items that appear used or returned, which undermines trust in product quality. Additionally, the return policy, including a substantial restocking fee and shipping costs, has led to dissatisfaction among buyers. Many reviews indicate a lack of responsive customer support, with customers feeling ignored or undervalued. While some may appreciate the product selection, the prevailing sentiment suggests that potential customers should consider alternative retailers that prioritize customer satisfaction and transparent practices.
This summary is generated by AI, based on text from customer reviews
I recently purchased a firearm from frontierfirearms that was listed as new and when I received it the box was already opened and the firearm looked as if it was returned by another customer. After searching for this firearm from other companies I found an upgraded version in chrome for a lower price and from a company with a better reputation. I merely contacted frontier firearms about returning the item to find out it was subject to a 20 percent restocking fee on top of shipping it back half way across the county. Also they have no customer service sense as the attached conversation proves as well as other forums clearly expressing their strong feelings to stay away from this company. There are so many more options out there either locally or online.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members