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FundedNext has a rating of 1.5 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FundedNext most frequently mention customer service, and account manager problems. FundedNext ranks 317th among Banking sites.
This company does not typically respond to reviews
This is really great how they respond to any queries you have. I was so confused about the models and how they work, so I texted them asking my questions, and in no time got all my answers and support from their Customer support team. They are actually very gentle and well-mannered. Now coming to the main part, I subscribed for their Express model and gained a 15% profit share in the demo phase, and got my funded account after passing the challenges. Very Impressed with everything.
Scam or just inefficient. The trades sometimes dont close immediately. Mt5 p/l showed i had not reached my daily loss limit but their end stated i had. My mt5 p/l showed my loss was 650(daily loss of 750) but their end stated 805
John Leo is one of the worst and pathetic manager on telegram. He dosen't reply and when he replies it is after hours of waiting and the reply looks like he does not give a f*** to what your problem is.
I passed the challenge in the first week, and as we all know, we have to have a minimum of 10 days, right? And as a human, I just did 0.01 lot in the second week. As good as that, I passed the challenge. Now I received an email telling me I wasn't consistent. Yeah, of course not if I don't want to risk anything in the second week, right? Now I have to start from 0 again - Not going to do that
Bad experiences 2 times now... never again on FundedNext!
Tip for consumers:
I do not advise you to use this website.
Products used:
Funded Account Challenge
I bought 2 account. 15k & 25k. After several reset. I manage to pass first evaluation both account. Now my account were pause because exceed drawdown which is …I'm not exceed daily drawdown. I keep monitor my daily drawdown..
Dear traders, this prop firm is highly doubted being their proclaimed as prop firm. As I have experience, the worst ever prop firm. They are blocking me in their discord, FB page and other forums. Their designated so called account managers are dummy and are only for the purpose of diverting issues of traders. Plz avoid this prop firm in your trading journey. If any Fundednext authy has guts then refer with issues wrt account id no *******, okay...
Tip for consumers:
Avoid , choose other prop firms for your good future.
Products used:
Program fees
I started a $50k challenge had a 90% win rate and was one day away from passing the challenge In 5 days. Never used a lot size bigger than 1.50 at a time and somehow I was entered into a 50.00 lot size. And failed the daily max loss. Contacted customer service was told I get a discount of $30 to retake. Worst challenge I did yet feel like I was scammed back to ftmo. Stay away!
Tip for consumers:
Fundednext prop firm has done a great job with my $50k challenge. Customer service is pretty good and the challenge spreads are very accurate and fair. I’m almost through passing phase one and would consider doing a 100 or 200k challenge when I pass this one. Once again this company seems to have fixed all technical issues I’ve had in the passed would definitely recommend them!!
You know where you went wrong. Posting the same fake comment on different platforms won't make any difference. Kindly prevent from spreading false rumors.
Fundednext is a scam. They are thieves. I purchased an evaluation account on December 30,2022, as of today I have not yet been given the correct account. The MT4 credentials provided to me are incorrect, I cannot access my account and trade. They do not give me an answer, my manager does not respond, in customer service they pass the case from one person to another and nothing, only a robot responds, they do not give me a solution. I have been charged the money and have not been provided with the evaluation account.
Tip for consumers:
FUNDEDNEXT ESCAM, LADRONES
Products used:
No. Invalid Account. FUNDENEXT SCAM
Ms/Mr. Miriam Osés,
Kindly call your account manager, and hopefully, things will be resolved. Provide all the evidence and documents to make the process easier and faster.
I recently brought their 100k prop form challenge from fundednext and I was charged twice for a total over 1k. I asked for a refund, but they keep insisting they only got paid once?! And as you can see the the bank statement, I was charged twice
Tip for consumers:
Ftmo never gave me this problem
Products used:
100k funding challenge
Here is the proof of your transaction- https://prnt.sc/JY7D532tiDs2 we have received just one payment from you on 18th November
Becareful with this company, they will take your money and not pay you out. 100% Scam, do not trust them. You will end up opening a case of fraud with your bank in order to retrieve your funds
They are not accommodating!
During my challenge, I experienced a bug with my EA (Expert Advisor) on my 15 and 100k Challenge, which resulted in multiple trades being opened and closed within fractions of seconds.
The next day, I received a message stating that I had violated prohibited practices because my account was flagged as HFT (High-Frequency Trading). I clarified, sent screenshots of the journal terminal, explained the issue, and offered to have all trades from yesterday canceled.
However, Fundednext insists on adhering strictly to their terms and conditions. This incident occurred only once throughout the entire challenge. It's a pity they are not willing to compromise. I understand they want to protect their environment, but refusing to budge an inch is just terrible.
Once again, at no point did I violate any rules, as I did not use an HFT bot or engage in HFT. A bug in the EA triggered this.
UPDATE: 10.01.24
I wrote about the incident under their Instagram posts to warn others. My comments were deleted three times, and now I'm blocked. Why not address the issue and find a solution together?! This is demonstrably provable through screenshots.
Products used:
15k 2 Step Stellar and 100k 2 Step Stellar
Please stay away from this firm, I cleared both the phases and they denied me my real account saying i logged in to the account with multiple devices and the IP is changed, how can a mobile device has static IP address? It is the mac address which is static not the IP address.
Experienced with fundednext is amazing. Never had any issues with payouts and the support. I highly recommend this firm if you wanna get real funding.
Tip for consumers:
Must read their site FAQ
Products used:
Prop Funding account
Thank you for your kind words. Congratulations on your great achievement.
Please do not use funded next. There server laggedA few of my trades. I have photo evidence of it they admitted it to me and still refuse a refund or redo of my 30 day trial demo I paid $556 for the $100,000 demo. The account manager is only available gmt time so 1 am I'm on east coast it's not a true chat you send a message and have to wait maybe 10-12 hrs for response. Since I did not have pictures of every signal trade that lagged they are disputing if I'm lying or not after it lagged and I took another trade they used that as grounds to deny me a refund. And told me just keep trading. There customer service is terrible and they are not gonna refund you the loss in your trading account or a refund go elsewhere and don't get swindled like me I'm so upset. I truly thought this was a good company. Who's to say they are not purposely making the server lag certain times of the month. So no one is able to pass the 30 day trial I have waited one week and still my loss is being disputed please review pics below I was able to take. Server issues will leave you in the red and the don't care to wait and not refund you that or your money and a redo is also out of question. They wanted me to pay again huh yea right. Go elsewhere! All my pics are losses due to server error. Also them admitting we have server errors
Tip for consumers:
Do not use it if you want more proof email me *******@yahoo . Com
Try a different company make sure there refund policy is iron clad and server issues don’t exsist
Products used:
I brought the trial demo 100,000 it cost $556
Ms Rebecca,
As you have always been informed, this server lagging has been an unfortunate event on our broker, Eightcaps' end. We have nothing to do with the server errors. Even then, for all the demo traders who faced issues, we have tried our best to deal with them one by one, and your issues have been taken care of. We cannot refund or reset your account, but given the amount of mishaps you experienced during that time period, we can and have dealt with them.
Like you, many traders faced the same and all are under control now. So kindly do give your account manager a knock if your issue has not been taken care of yet.
We are here to assist you, dear. Even if, due to the geographical location difference, you face a delayed response, kindly be patient and solve your issue with your account manager.
When it sounds too good to be true it usually is. This company is not a legit company. They claim to have a support staff, yet each agent states the same thing like a robot, and oddly you 'the client' cannot even cancel your own account. You have to contact the account manager! My account manager, John Leo, has been ignoring my messages since I informed him that I would like to close my account. My evaluation account was paused for breaking their daily loss "rule," and they wanted me to pay another $300 to reset a DEMO account that I am not even making money off of! These rules are just another loophole for them to get more money, while they continue to string you along. I then emailed them, as it states to do on their own website when the client would like to close their account, but you guessed it, they cannot help! Just the same runaround, "contact your account manager" who's telegram account is ironically just now having technical issues! Hope you are following their game, because they think they are slick. Just filter all the negative reviews--they all say the same thing, SCAM! They are using your money to fund themselves! I cannot wait to see what response they will have to my review. Their unprofessionalism is comical, and only further proves that they are not a real company with a large support team like they claim. I would guess they only have a handful of people sitting in India somewhere. I ended up contacting my creditor to block them since there is no way for ME to remove my credit card, or close MY OWN account. DON'T TAKE THE BAIT!
Tip for consumers:
STAY AWAY!!!
Products used:
Evaluation demo account for 50K
Mr Kris.
Due to privacy and security purposes, our traders' credentials and account access are only given to their dedicated account managers. Thus, in the case of any account handling purpose, they are the sole person to serve you with it.
If your account has breached one of our major restrictive rules, the daily drawdown, then your account will be paused and terminated. But as per your statement, you are still in the demo account, so there is a chance to reset and get your account back at a discounted price. As a firm, we try to follow certain rules and encourage traders to do the same. We hope you respect our decision.
If your issues are still pending, kindly give your manager a knock; they will assist you further.
Tey take my money to reset the account but I didn't even give me any account.
When I ask for refund they said can't refund the money.
Stay away from this scammer and fraud people.
Tip for consumers:
There a lot of others in the market who provide a better service and account.
Products used:
Account reset
Your issues have been resolved already. We have tried our best to assist you Mr Jasjeet Uppal.
Funded next is good at pointing out traders mistake's and very efficient in showcasing how correct they are on traders expense. But failed to address any issues that raised by their very own incompetence. Most of the reviews I filtered I realised that if an issue is real no response is given compared to when a trader breaks any rule. This undermines anything truth about any good claims regarding funded next. The account management is very poor regarding handling clients serious issues as vague responses are given to just avoid responding the client honestly and promptly. The broker which funded next uses, consistently closes trades illegally. In my case is the third month and I have send the issue to my manager and support to respond back. How ever for the period of these two months the respond receive very often is that they will look into it. As soon as you demand response they require the name of the manager and say that same thing, over, that they will look into and issue is the third month now but the issue still continues. At some point my very manager claimed that he couldn't find the trades in question. But They can easily find when you violate any of the precious rules. Now the current manager is a bot with pre-set response to limited questions. As such with this behaviour I really don't advocate funded next prop firm as ideal choice. This doggy behaviour is an indication that it will soon collapse whith client's hard earned monies.
Mr Ngaoko Moloi, <12globalinvestment@gmail.com>
Looking at the review, you seem to have researched us. Can you kindly point out one review comment that had no constructive information in it? We try to be as transparent and true to our customers and our global clients as those who are trying to learn about us. If someone has made a mistake and, to express their aggression, they come here and state some nonsense. We will do our best to prove them wrong, resolve the issue, and stand our ground as the firm that is just and only determined to cater to real traders, not someone who is here to manipulate. Every single reply to the negative comment has proof of their wrongdoing.
While providing a reply, I try to sit down and talk with that trader's account manager to see through the real issue and if it is resolvable or not. There are a few traders, whose issues are so complicated that, till they are resolved, I do not feel comfortable getting back to them via Trustpilot, as this is not a communication platform. They have their own manager to do that.
Our account managers are some of the highly experts and years of experience in this field to handle issues within minutes. And if you are a trader of ours, you would have known. Yes, they have a lot of traders to take care of—thousands of traders, but when they dive in to resolve an issue, they clean up the mess thoroughly.
Kindly reach out to them or open a ticket on discord to resolve your issue.
A glitch in FundedNext Platform!
I had subscribed to a FundedNext $******* evaluation account with a daily loss limit of $750 and max monthly loss of $1500.
I traded for 7 days and every day ensured I never violated any rules.
On the 7th day of trading my account was paused saying my monthly loss limit exceeded $1500.
I personally closed my orders before it reached the $1500 drawdown threshold. The account balance never went below $*******. My account balance is $*******.48. My dashboard shows the loss as $1486.52. Technically speaking I still have $13.48 max permitted loss remaining before my account should be paused. There is a glitch in FundedNext system. On speaking with the account manager, he randomly picked my trades and showed my floating loss exceeded the monthly loss limit which is untrue.
My daily loss limit was $697 at the time of closing my trades. Even my daily loss limit was within limits ($750) or the floating loss should have shown in my daily loss limits as well.
I requested the account manager to fix this glitch and let me resume trading but he didn't want to listen.
Tip for consumers:
Beware of the Glitch which can cost you your account.
Products used:
Evaluation Account Top-up Reset
FundedNext is a scam! The way they make money is through traders signing up with them, and then close out their account without an explanation. Save your money and go somewhere else that speaks English...
I signed up with them a few months back for the Evaluation package. For the first month I lost almost 2%. They shut down my account and took my money. I asked them why, since I haven't broken any of their rules. In the Evaluation video, it says you have unlimited tries to reach your goal. Even if the first month you didn't make it, that's OK, as long as you don't lose 10% of the initial account. I asked them about this and they keep telling me to use chat, which I don't have with them. They DO NOT HAVE email support. I asked for the person who manage my account, and they said to use chat. I told them: "I don't have chat!" And they said: "Use the chat option." If there is an option for NO STARS, I would pick that. This company is located in United Arab Emirates. Have fun withdrawing your money from them. Worst prop firm ever! STAY AWAY FROM FUNDEDNEXT!
I had an account at FundedNext of 6000 USD, which winning target was 480 USD. I was manage to rise 410 USD within 3 days only, only remaining 70 USD to finish my challenge. Then it happened we have USD CPI news event, where I entered trade with my calculations and put Stop Loss so as to avoid daily draw down of 300 USD. During trade execution their system didn't trigger my Stop Loss till after reaching their Drawdown target, then they close my account.
So it is scammer organization, since after that even no one was there to help from their organization. The one who called account manager is very worse..., no one will be there to help you. When you contact help desk they direct you to talk to your account manager, while you account manager is no where to be seen.
So they are killing client account deliberately so as they can have money. They did it twice to me before discovering their trick.
SO PLEASE BE AWARE WITH FUNDEDNEXT IT IS A SCAM ORGANIZATION
Tip for consumers:
Please guys if you looking for forex funded account, don't think about FendedNext you will end up loosing your money. They will scamm you.
Products used:
I purchased forex from FundedNext funded account.
Frankly fundednext is the best,
I had a delay for the payment this month I was very angry, against fundednext, but jhon leo he was very professional, and he managed to calm me down and explain to me that they are changing their payment process, this which is a bit late.
And he is right, finally I recevez my payment, I like fundednext and I recommend 100%
I work with him since long time and i Nevers change him
*******
Thank you so much for being patient with us.
I started couple of months ago express mode, my account was good en positive almost resdy for the first drawdown, in one moment i exceed the loss limit. Price on metatrader was 10% min dan normal market price. I took analys from that moment in all market chart from different brokers, noone was in that range price. No one trend take immediatly min 15% in one day, just if a big economical crash happend that is possible.
I ask a lot of time the rewiew from that trade, but they don't want to do that in write form via e-mail, manager speak only via telegramnow i get my case on desk from scam lawyer, may i ask rewiew of that trade and the authority cause really difficult believe that.
In the photo the pisition before close, dollar index on 97, you can check from yourself when was last time on thet range, was almost 2 years ago
Worst and bad company. Thieves and scammers. You shouldn't go there or buy any of there accounts. They are big scammers just want to rip you by all means and forced you to buy there accounts. I am talking on base on my personal experience and I am sure many traders have gone through this as well. They made it clear you make 15% of the profit you make in phase 1 and phase 2 of challenges. I got my live account and making my profit. Just because of news that came in while trade was on they told me I violated rule which was on profit. I closed the trade immediately I saw the news in. Now was able to make other trades after the news. You wouldn't believe the next day I got email I violated. They disabled my account. Refused to give me my 15% each on both phase 1 and phase 2. They took out my profits I made from trading live account. This prop firm is the worst prop firm have ever experienced in my life. They were asking me to buy new account. Dude you have my money with you. Took all my money
Tip for consumers:
Don’t buy account from them
Products used:
They steal from traders and persuade you to buy new account
Dear Trader, Kindly delete your account number screenshot and your deel ID screenshot. This is your personal information that should never have been exposed.
Now comes your consternation or accusation. Evaluation Model News Trading Rules- You can trade during the news without restrictions in the evaluation model's assessment phases (phases 1 and 2). But once you receive the real account, as the market is exceptionally volatile during news times and also because this is the most likely time when slippages can occur, you are not allowed to open or close any trade 2 minutes before and after the news. This includes market execution and opening/closing pending orders (including take profit and stop loss).
Dear, we know you are a good and profitable trader. But whether it is intentional or unintentional, it is definitely an unfortunate event that you lost your account due to breaching the Evaluation model news rules. You closed your account at the exact 2 minute duration of the news time. We wish, we truly wish, that you did not, and that you could easily bear the losses. However, it is what it is. So, for the live account, you will earn 80% of the profit you made after deducting the news profit.
You will also earn a refund of the subscription, $99.
Now the 15% profit share from the challenge phase. Dear, Once you gain 5% profit in the real account, you will also receive 15% profit on your phase 1 and 2 targets. As you could not grow 5% of your real account. That is why, unfortunately, you are not eligible for the 15% profit share from phase 1 and phase 2.
I hope your confusion is clear. We are honestly following the exact rules stated on our website. There is nothing scammy about us and we really hope to have a long journey with you.
I purchased a Stella account passed it, did my kyc verification, after trading on my account, requesting for withdrawal, on the 19th of June 2023 I received a mail telling me i violated, that my account was being traded from various locations, saying multiple individuals are involved in trading on my account, showing various locations in Nigeria and Netherlands Amsterdam, mean while I never shared my mt5 login with any one I am a trader with up to 8 years experience I trade by my self, I even read through there FAQ before signing up with them, i belive this is a wrong act from them, I have written to there support and nothing has been done about it, and I also saw same complaint here and same date 19th July 2023 dose that mean this was planned and drafted by them so as not to pay there profitable clients?
They dont give withdrawals they are scammers please be aware they ask you that make lame excuse like ip adress different device plz try ftmo funded next is scamers
How long does it takes to get the real funded account once the evaluation of both phase is completed?
Products used:
15000
Within 24 hours
I asked for my profit, they sent me an email that they have to redo the KYC. I used a vpn to connect to kyc site.
Then they told me to interview. I did the interview and I provided the IP I usded for the KYC and my trade.
BUT THEY TOLD ME "THEY WON'T GIVE ME MY PROFIT AND MY ACCOUNT IS BANNED."
They are thieves fellas
The account manager tole me it's okay to use vpn. But guys, the vpn or not using vpn isn't the problem, They are just searching for excuses to ban professional traders. I was only using ONE DEVICE.
( Have a "true forex funds" company funded account for months and never faced such problems I faced with these clowns)
( The account manager and support teams asks for fake reviews first, to give you profits afterwards)
Im not the only one having this problem.
Ps: I was only and only using 1 device, yet they accused me of cheating Cheap thieves.
Tip for consumers:
They didn’t even give me back my fee.
Stay away at allll costs !!
Products used:
Evaluate 200k
Mr. Amirmahdi Rafieyan,
We have reviewed your reviews and we would like to clarify a few points.
Firstly, we would like to establish that your attempts to use Trustpilot reviews as a means of defaming our company will not work. We have full faith in our genuine traders who have benefitted from our platform and we stand by our commitment to provide a fair and transparent trading environment.
Secondly, we would like to address your claim that our account manager forced you to provide a 5-star review. We can assure you that we do not engage in such practices and every single review on our platform is authentic. We have no reason to pressure our traders into providing positive reviews as we have full confidence in our platform and the services we provide.
Lastly, we conducted a thorough investigation into your trading activities and cross-checked the information provided during your interview with the data we have on record. Your description of your location and device usage during the interview does not match the evidence that we have found.
Based on our analysis, we found conclusive inconsistencies that are not in line with our terms and conditions. Our investigation has revealed significant disparities between your statements and actual actions.
We would like to emphasize our commitment to providing a fair and transparent trading environment for all our traders. We take all violations of our terms and conditions seriously, and we will not tolerate any abusive trading behavior on our platform.
Our platform has funded thousands of talented traders, and we have paid out millions to the trading community. We stand by our genuine traders and will continue to provide them with the support and resources needed to succeed.
We hope this clarifies our stance on the matter and reassures our genuine traders of our commitment to their success.
Sincerely,
The FundedNext Team.
Gain trust and grow your business with customer reviews.
FundedNext is a Proprietary Trading Firm aimed to assist trade enthusiasts with a solid strategy by funding them up to $200,000. Let's create synergy by using our capital and your skill. We provide trader-friendly terms and conditions to maximize your profits.
With us, traders will have the exclusive opportunity to get Profit Share from the evaluation phase. A dedicated account manager will be there for you 24/7 to address every problem you are dealing with in your trading journey with FundedNext. We’ll be providing a lucrative scale-up plan for all the ambitious traders.
What’s more? With us, you will have a chance to get up to 90% profit share! We welcome consistent traders with sound trading knowledge.
We bet there is no other prop firm in the market that can provide you with more flexible trading opportunities than us.
Through your review, we could not understand any issues that you had with us.
Seeing your screenshots, it is so definite that you have been banned. This sort of abusive language is completely forbidden in our platform. Kindly refrain from using such negative attributes while communicating. Thank you.