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If I could leave less than a star I would. I ordered a Nintendo switch and they only sent me the cables and the wrist straps for the controllers. No consol was ever incased in my package. What am i supposed to do with just the cables? I called them multiple times, each time I would be on hold for anywhere between 30 minutes and an hour. There was no help. They told me that I could file a police report but that they would not help. I used to love this company, but I will never shop with them again.
Products used:
I couldn't use any of the products sent to me seeing as there was no consol enclosed.
Date of experience: October 22, 2022
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GameStop has a rating of 2.0 stars from 547 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GameStop most frequently mention customer service, next day, and credit card problems. GameStop ranks 930th among Games sites.
Great store, although only poor comment is that they pay you poorly for used items.
Date of experience: January 6, 2016
This is good selling site especially for gamers that want to play new games. Just Like me.
Date of experience: January 3, 2016
They are always so helpful and kind. I enjoy shopping there.
Date of experience: January 26, 2016
Claimed depreciation is insane on games being sold back to them.
Date of experience: November 7, 2016
Never trade or you will get a terrible deal worse than pawnshops
Date of experience: February 4, 2016
Lighting fast shipping! Great communication! Easy transaction! Perfect!
Date of experience: July 24, 2016
I order from gamestop and go in store all the time it was great
Date of experience: August 24, 2015
Awesome place to buy video games. Only down side is the poor trade in value.
Date of experience: March 24, 2016
My favorite video game store. So much to choose from.
Date of experience: March 28, 2016
It always has a huge selection of Games so 5 stars, trade in are near worthless -1 star.
Date of experience: March 23, 2016
Good place to find video games, downside is the trade ins.
Date of experience: March 30, 2016
I love the game reservation feature. Good for hard to find games
Date of experience: September 23, 2016
Fake site the original site's name GameSpot. I don't know why people doing this
Date of experience: September 1, 2015
Huge selection of new games, but only available for US customers.
Date of experience: August 31, 2015
Their gaming services are just amazing. Being a customer I am happy.
Date of experience: April 20, 2016
Great place to pick up games. Beware of the trade ins though, that never works out
Date of experience: April 12, 2016
Do not order from GameStop unless you want to loose lots of money on useless products
Date of experience: October 5, 2015
My husband will visit gamestop every week at least once!
Date of experience: July 28, 2016
Over priced items that you can easily find through other vendors for much less
Date of experience: June 2, 2016
Gamestop is so overpriced i could go to Walmart and get the same thing for 10 dollars less
Date of experience: May 19, 2016
Great site where you can find amazing games. Simply I loved it.
Date of experience: August 26, 2016
I bring my children here to reward their good efforts.
Date of experience: July 28, 2016
Shop GameStop, the world's largest retail gaming destination for Xbox One X, PlayStation 4 and Nintendo Switch games, systems, consoles & accessories. Shop a wide selection of gamer-centric apparel, collectibles & more.
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