GameStop

Good but when you try to trade in your preowened games, you get next to nothing in exchange.
I traded in 4 PlayStation games and got only $7 in total.
It's awful! You spend so much money on new games and get nothing when traded in. So I only buy preowened games and if I want to sell them, I would sell on eBay or Amazon. It's better than trading them to Gamestop.

This place USED to be okay. They would take older games that you had left over for the original Nintendo, the PlayStation 1....even the original X-Box & PS3 have become obsolete! This place sold out to Corporate America and no longer care about the young (kids) and old (kids) customer base they USED to have. Now it's ALL about the $$$ and no longer about making their customers happy. Go elsewhere!! You can buy & sell a MUCH wider variety of ALL types of games, from basically ALL game systems at EBay or even Amazon! The best part is they deliver it right to your home, so no more going into that sell-out, excuse for a gamers store that smells very much like feet or week old dirty boxers (seriously, every one I went into!).

GameStop doesn't know what they're doing with exclusives. This was recently found that they have a Ku Klux Klan Nighthawk Pokemon that is named Zekrom which is exclusive. This has eyes of an offensive flag (World War 2 Germans; not sure if the actual name could be specified with guidelines).
Do not purchase from GameStop, they couldn't even bother to put any sort of warning or age rating on this. They let a product not suitable for children to be sold advertised as being appropriate.

Whenever I have a hankering for a new game, I come to Gamestop. Whether I'm going to get a new game I heard about, or want to find an older one, they've got what I need. And if I have no idea what I'm looking for, they are great at making suggestions on games they have actually played!

Gamestop.com order. I ordered a complete set of Star Wars Black series figures months ago. It finally 'shipped' on 8/6/2020. As of 9/23/2020, the package is still "Awaiting Carrier Pickup." I have called every single week since 8/21/2020 and each time I am given the runaround about how they will ship these out to me immediately. Every week, it's the same thing. So finally I decided I just wanted them to cancel my order and give me a refund. Now, guess what? I'M STILL WAITING FOR THE REFUND. I have never ordered through Gamestop before this and I will never order from them every again. Over two months of waiting for items while they kept my money with absolutely NO intent to ship to me. I will complain every place I can with this sham of a company. GIVE ME MY MONEY BACK.

I bought some stuff online from them. Somehow, I didn't like it and retuned them right after. And the GameStop got my stuff at 1/14/2022. And obviously the return process and checking will take some days plus the websites says it will take 7-10 days. So I waited for 10 full days and still didn't heard from them. I talked with the costumer service and he told me wait for 5 more days for the delay and it's been 16 days in total days already and still don't know anything about it. I contact them through the costumer service again today and they want me to wait for another 3 days. Like is this fr? I've never thought it would take this much time. If I would've known before I would've never bought that. Worst experience ever. It was my first and last purchase from them...

I bought a pre owned disk for
My daughters Christmas gift. I bought it from game stop because I trusted them. I am very disappointed in Game Stop. They sent me a disk that did not work. When my daughter got it to college (that is where her wii is located) she could not get it to work. She brought it home today and I took it to Game Stop. They told me they could not replace because I was one day late. No where on my receipt doid it have a last day to return. The girl at store gave me a number to call. I spoke with customer services and I asked to speak with a supervisor. Daniel said that since I wS a day late they could not due anything. I find it hard to believe that Game Stop sent me a dusk that did not work and because I did not check disk in time. One day late that there was absolutely nothing they could do. So I'm out they money I paid for disk $35 plus tax and $7.99 shipping. Because I was one day late. But is ok than an employee did not check to make sure disk worked. I feel thst this is not good business and I'm very disappointed that this is how Game Stop does business. Im also sad that my daughter does not have her gift.

On 12/15/23 I ordered a PS5 for my son for Christmas and was advised it would be delivered in 1-5 days. After 6. Days it was not delivered so I checked the tracking number to learn it hadn't even been delivered to the shipper. When I contacted GameStop about it they advised not to worry because it would arrive before Christmas. 2 days before Christmas it still had not been received by the shipper so I contacted them again. They advised it was lost in transit. At this point I had to purchase ANOTHER PS5 from a local store so my son would have a present for Christmas. It took several days of emails back and forth with their foreign customer service to get them to process a refund that they said I should receive in 3-7 business days. Fast forward to January 6,2024 and I still haven't received the refund. I contacted them again and now am being told they will resubmit the refund request and should receive it in 3-5 business days. Do not EVER order anything from this company online.

This is NOT a video game company!
This is NOT a video game company, It is a criminal organisation of cheaters and scammers,

I pre-ordered my Doom Eternal Collectors Edition way back in June 2019. I monitored the progress of the release date and told GS to ship it well to my country, they told me it wil be shipped on release day.

Well, NOT only did it not shipped, Gamestop fraudulently charged me TRIPLE the price of the product on my credit card! Instead of $239.98 (including shipping fee) I was robbed of $719.94! And I didn't even receive the product!

If there was a negative number for a review, Gamestop deserve even worse than that

Went to the Fairview store with my son to purchase a PS5 console. Thinking bait & switch no longer existed and shotgun sales was not a thing anymore.
The clerk fixed that idea. Oh but you can only buy the console if you ALSO buy $50 0f accessories (games). Ok - can we buy that game. SORRY - not available. Only these are available. No games - skins only. Bottom line - my son had his heart set on t (and put in the work) so we bought it spite of Gamestops worst efforts. I have now shopped there twice - FIRST and LAST. Icing on he cake. Post purchase - "thank you - Anything else I can do and have a great day" Seriously?

Gamestop is the best place to get consoles and video games. For example, they have a wide selection including the consoles and games for DS, 3DS, PS4, PS3, Xbox one, xbox 360, and Nintendo switch. They also have a membership which makes purchases a little cheaper and give you points. You can exchange saved points for different things at gamestop. So you are basically rewarded for saving money. In conclusion GAme stop is the best place to buy games.

We bought a used Xbox 360 a few years ago with a broken CD drive. It was used, but they were too lazy to check the OBVIOUS problem before resale. We took it back, they fixed it, then tried telling us that it was never broken to avoid having to fork over the money we paid.

I currently have to orders from a pre sale gamestop has offered i ordered it ahead of time on the release date i didn't receive a email or notification letting me know about them i wouldn't have known about it if i didn't check the app my issue is that Gamestop shouldn't offer preorder or presale items if they cant fulfill them i realize funko is not keeping up with demand which brings me to the this issue and why im leaving this review because it needs to be addressed

I went into the GameStop in Lakewood in bunts and Detroit. There was an assist manager from an Elyria store running the this store alone. She was so bubbly kind helpful and assist. She needs her own store. Very sweet

I purchased three Funko Mandolorian boxes since they had the B2G1 offer. Paid 29.99 per box. Went home, my kid opened the boxes with pure excitement. I went on gamestop.com too get more and noticed the price was 16.99 per box. I reached out to gamestop corporate. They took 48hrs to reply and only did so after a follow up email. In a few words, corporate does not price match. Nore did they attempt to satisfy the customer. I went to a different GS store and explained what had transpired to the manager showing a photo of my receipt and the website price. He asked if the website stated that it was an online price. I showed him and it was not. He preceded to tell me that corporate is horrible and will never give money back once they already have it. I was not seeking a refund, I wanted the credit to go towards more boxes. Unfortunately, GameStop does not value its customers. They will be another brick and mortar that shutters in the years to come.

I ordered 2 digital down loads for my grandson and never got them. Called a number stayed on hold for 45 minutes said i had to wait 24 hours for my order. I called 3 more times that day to be put on hold again. Now these a digital downloads nothing that has to be sent in the mail. I ended up canceling my order. NEVER AGAIN WILL I DEAL WITH GAME STOP. They get Zero stares from me.The sad thing is they make you put at least one star.

I am a pro member, and I have been for years. I only do it for the magazines, and I haven't gotten them in 4 years now, so I'm done. I pay extra forthe paper copy and have recieved 3 in the past 3 years and 2 digital ones...kinda messed up. No matter who you call or tallk to, nobdy seems to know how to correct it. If i am given the $5 every month, why not the magazine that would attract me to buy new games due to the reviews and such. Game stop, you used to be a king, now you're just a pauper.

I preordered Diablo 4. GameStops tracking service was down so I wasn't able to see when it was shipped or anything. It finally lets us see where the game is 2 days after it was delivered. By this point the game had been stolen out of my mailbox. When I call to get a replacement it takes them weeks to even apply for a replacement. Then they tell me I'm not eligible for a replacement or refund because it was stolen. Maybe if your tracking system actually worked like it's supposed to. My game wouldn't have had a chance to be stolen in the first place. Don't get anything from this place. They're not worried about their customers. They're worried about saving a few dollars.

There is no point in pre-ordering items online if you 1. Do not get it on Game day and 2. HAVE TO PICK UP THE BONUS IN PERSON! (There is no pre-order bonus saved for you at any random Gamestop Cause why would there be?)

We together with my BB often order here just because we're game lovers and this place is a good one to find amusing series of various games. Nice one!

The staff is phenomenal! They are knowledgeable about games and systems which makes talking to them easier! It's a great feeling when you think about it!

Like their store but the quality could be better and also when you trade games in or sell back they dont give you very much even if its brand new you may come out with 2.00 credit for a 50.00 game

(1) I did 5 stars so people can see real life and not be swept under the rug

(2)My Wife ordered 2 Nintendo switch and wee was out over $400 plus Faster shipping
8 or 9 days say 6 with out calling Saturday and Sunday work days

(3)I know it was last minute but wee just got the money to get are kids them

(4)I hope it comes in soon are kids really really wanted them