GameTime

Hello,

Horrible experience, seems like everyone I spoke to was clueless to how to resolve the issue and at the end I didn't receive my concert tickets which I paid $1,104. I missed work, booked hotel and drove 7 hrs and everything else that I spent on meals all for nothing when Gametime said to go to box office and I would get my tickets which that was not true.
Box office at Vegas sphere said tickets where under someone else's name and that person needs to be present to get tickets. My daughter and I missed the concert. I called Gametime to let them know, I sent pictures of proof that I didn't get my tickets transferred to Ticketmaster nor email and investigation would get resolved in 14 days when I had already contacted Gametime 2 weeks prior the concert day and they never resolved they waited till day of concert 30 min to concert to say it will be investigated and will be resolved in 14 days unbelievable this should've been handled immediately. So unprofessional. I did already several reviews on different websites with my bad experience and also with BBB because GaneTime should have trained customer service representatives to resolve issues immediately but all were clueless or gave me wrong information.

I'll never use game time! I paid for my tickets received a confirmation, was standing outside the stadium when I reached out to them and they told me my tickets were "no longer available" they offered me $17 tickets to replace my $110 tickets. Horrible customer service. Do not trust this company!

Bought tickets for a live music event six weeks prior and was never sent the tickets. After contacting customer service the next day I was told the tix would be transferred 48 hours before the event. When I contacted them two days before the event I was told they would transfer the next day. When they didn't transfer that day either I was told they would transfer a few hours before the event started. What a scam! Who would do business that way? They had my money for six weeks and never sent me the tickets. I had to file a dispute with PayPal (where I paid for the tix) in order to get a refund. Horrible company.

I payed for 2 tickets and they charged me $85 each ticket bogus charges and it hard for you to see wat the check to see who can they get do not buy from them over charged on last minute charges hiden

I will never use Gametime again. Spent $1,000 on tickets. Received a confirmation at 11:00am that tickets were purchased and would receive an email to download them. Well I never received the download email. When I called to ask where my tickets were they said I downloaded the tickets and then resent them to myself. Since I did that they couldn't resend me link. Good excuse there but Why would download and resend to myself. I do not have one other email from them with anything about my tickets. I disputed it and they said the ticket download link was sent at 10am on same day I bought them at 10:43am. So let me get this straight you sent me the link to download tickets 43 mins before I bought them. That's your defense. This company is joke with horrible customer service. Pay the extra money and use a real company.

Dishonest and deceptive purchase practices. Showed one price then charged another without letting me know. Contacted immediately refused to acknowledge my contact through chat and email. Requested an immediate refund they ignored it till the day later and said that it was too late. And that I should try to charge him back because I won't win really bad attitude as well. Hell has a special place for companies like this.

Gametime is a scam. Their "all-in" tickets are $98.34 more than LiveNation and LiveNation tickets INCLUDE parking. LiveNation provides the tickets right away...lord knows if I will ever receive my gametime tickets. Can't return tickets for a full refund to my credit card - only gametime credit. Can't price match for cash difference, again, only gametime credit. THEY DO THIS INTENTIONALLY BECAUSE THEY KNOW THEY ARE SUCH A SHADY COMPANY THAT CUSTOMERS ARE EITHER STUCK WITH A gametime CREDIT & HAVE TO USE gametime AGAIN, OR BETTER YET THE CUSTOMER WILL JUST GIVE UP.

Within minutes of purchasing 4 tickets for a show, I found the same tickets (same section and row) $300 cheaper. Reached their customer service and asked for price match but they only gave me Gametime credit of $200 quoting that their policy caps at $200. This is ridiculous if you are buying tickets in bulk as in my case. They did not agree to price match completely. Highly disappointed. Will never recommend or use them again.

Me and some friends bought 7 tickets for the Bills/Steelers playoff game in Buffalo in January 2024. We live in Florida. 3 days later a huge snow storm came through causing a State of Emergency in Buffalo. A full travel ban issues by the Mayor and ALL flights were cancelled in and out of Buffalo. Our flight was cancelled Saturday, Sunday and again Monday. It was so bad they even moved the NFL game from Sunday to Monday and that NEVER happens. Obviously, we couldn't get there. Not that we didn't want to. We physically couldn't! Airports were closed! We got our money back for airlines and hotel but not from GAMETIME! They literally used the opportunity to take advantage of people and show me their return policy. Nowhere does it say if the city is in a state of emergency! Another obnoxious company only worried about the bottom line and not actually trying to help people.

I purchased the ticket For Luis Miguel in Tampa October 15 2023 they changed the concert to November 7 2023 ask for a refund they said no.Then they changed the concert to June 19 2024 and now to June 4 2023 I asked for the refund they said no they are a company that you can not trust

It is just so ridiculous that fees are 50% or the actual purchase. If this was a legit business fee would be based on a fixed amount or a fixed percentage. But this seems to increase by the minute. A $32 fee for a ticket that is $71 is absolutely an illegitimate business transaction, not to mention that fees are not visible at first. If you don't know your math, you might think you are only paying for the tickets. But when the small next to the total price is checked, it shows ticket price and fees, also require math to figure out the total amount charged as fees.

Spent $795 on three tickets to a comedy show. The tickets were transferred to my Ticketmaster account and one day later I got an email from Ticketmaster stating the tickets were obtained fraudulently and were not valid. I contacted Gametime and they would not refund my mo et. I had to contact my cc company to investigate and get my money back. Will NEVER use this website again. Total scam.

Summary of my complaint. I purchased tickets to a concert through Gametime. The artist has "postponed" this concert and whole tour for a SECOND time. No rescheduled date. Riding the legal term "postponed" like a champ. Tickets paid. No concert. Simple, refund my money. Gametime's POLICY does not allow that. This is not a situation where I am choosing not to go. THERE IS NO CONCERT! Enjoy your POLICY Gametime. Protect the artist/venue and not your customer. Stay clear of Gametime.

I was attempting to find out how much this company charged for an additional fee, and instead of going to an inbox, it immediately purchased the tickets, adding $30 per ticket. After being told there was no way to reverse it, I rec'd a text stating an IP address in Las Vegas accessed my account. I called their number, and the phone was answered in Punjabi. They switched to English. After 30 minutes on the phone, all I was told that everything was ok, and not to worry. As a result, I've cancelled my card to protect my account. Whatever you do, don't use this company for anything, EVER!

This company uses the definition of bait and switch tactics to sell tickets. I feel completely duped. No need to go into particulars. Plan on their Advertised price to be $50 less then their actual price. Pictures speak for themselves.

Absolute ripoff company we bought tickets to Florida game at Raymond James never received the tickets. After numerous emails nothing was done. They stole 130.00 from us! I would highly advise nobody buy anything from this crooked company…

My friend and I bought tickets to Taylor swift, including one for her 13 year old daughter who has been listening to her since she was a baby. The tickets never came through. For days I continued to call and text. I kept ending up speaking with people clearly living in Asia, each who assured me that I had nothing to worry about, that the tickets were guaranteed. The tickets will be replaced! Don't worry!

It's now hours before the show. We have our outfits. I have my sitter. We paid for a hotel. But we don't have tickets! I am continuing to receive their scripted excuses and promises. However I am not receiving my tickets. So now I am beyond frustrated. I do not know how they intend to profit from this but I have already reported them to amex. I will also live out my life with the main goal being to destroy this company and find everyone who has ever so much touched a phone for them. Sadly it doesn't help get the kid into the show. This company needs to be shut down!

You would think tickets are cheaper on Gametime

Nope. Bought a raptors ticket for 280. Checked Ticketmaster, the same section cost 200. The ones that cost are in row 16, mine is in 32

They don't offer me a refund, they keep saying they can't do anything

It's a scam. Least they can do is show some respect to their customers

Wow, purchased tickets only to be told later the tickets are no longer available. Now my son is completely devastated that he can't go to the game. Why do you put tickets up for sale and charge people, then decide you don't want to honor the sale?
Beware of horrible business tactics.

I purchased four tickets to the Braves dodgers game for 792 dollars and was promised all week the tickets were being transferred to my Ticketmaster account. Not only did I never receive them and had to buy four more from a legit site. After asking for my refund all communication stopped. Stay away from these scam artists.

When I bought the tickets it didn't say they were no view seats. It did have the small eyeball but as a senior who hasn't purchased tickets in ages, I didn't notice the tiny symbol. I took my granddaughter to her first concert ever as a birthday gift. We couldn't see half the concert. Two different managers refused to give me any type of refund. Others in my section had a similar experience with StubHub and they were given a 50% refund. I'll use StubHub in the future! Neither manager cared at all that they were losing my business. Sad part is, customer service agents were great and agreed with me but the managers should be replaced!

So I purchased two sets of tickets for a game, and only one set was able to be downloaded. After various emails with customer service proving that I was only able to download one set, customer service ended communication. Awesome experience you guys, will def let all my friends know if the horrendous experience

Other then the tickets being in U.S. funds@ a Canadian event I"m happy.Its very easy to use. Quickly showed a friend while watching a Raptors game after 1/2 time we could have got seats for $56 ea in American funds thought):