GameTime

Two days before, they said I would have the tickets 2 hours before the performance (which is ridiculous). 3 hours before the show, got a text the tickets were no longer available. Paid for them 3 weeks previous. Ruined entire night. Horrible experience. Will never use again.

Never again! I attempted for the first time ever to buy tickets online for my husband and daughter to a Lions game using this site. I asked first after purchase if it was possible to get paper tickets, whoops. Then I shared with my email, big mistake because I did this way this tickets went off into lala land and now I can't access them again. All I get is a message say shared with my email. After several hours with customer service via chat and phones calls they can't send me another link and I am out of luck, all they can do is offer me a one time exception and offer me a credit to use their site again to purchase tickets again that will now be more expensive. No thanks. Apparently a refund is absolutely out of question for this company. I filed a dispute because I do not have the product that I purchased, filed with with BBB, and putting a review wherever I can find to put one for the first time in my in my life because I have never been so disappointed in a company.

I bought Taylor Swift tickets and I asked when my tickets would arrive. I was told 3 hours before the concert. They never mentioned this prior to me buying tickets. That is craziness especially if coming from out of town. This sounds like a scam and I am sure I will never see these tickets. Now the customer service will not answer any of my email just ignoring my questions etc. very interesting but definitely a scam! They should be shut down for sure. Just don't buy from this place..

I accidentally purchased concert tickets in the wrong city and Gametime didn't lift a finger, I mean didn't help at ALL to refund or credit my account. Their words: Sorry, you can either give them to a friend or sell them. Sell them? I don't even have the tickets in hand until a couple days before the show. Thanks for nothing.

Stay away from this money hustling joke! Every purchase I've had with them, there was an issue. The latest was purchasing a seat 1 on the end. I get the transfer and it says seat 7. Gametime tells me they review the order and that's what I purchased. I would have never bought a seat 7 in my life. They do no not show you what you're actually purchasing until after you've bought and they have their outrageous fees. Look at the other reviews. They are rated a 1 for a reason. The 1 isn't for being an industry leader. Stay way from Gametime!

It's fraud. I purchased a ticket for $570, of course ca 748 CAD, and they drew 400 CAD more! Now disputing the amount through my bank. I asked them to correct this and they referred me to their FAN group! Ridicule!

Ordered 7 tickets for a Dodger game, around $2,000 and my order was accepted one week prior. Game time said my tickets would be ready the day of the game. They were not, they had been double sold. I was offered alternative tickets hours prior to the game (my group was already on our way) and I was told the transfer of tickets would take "a while". They NEVER came and I was told they "became unavailable". I happen to be watching the same offered tickets in another website and the owner was raising the ticket prices, presumably a negotiating tactic by the owner with Gametime to get more money. All 7 of us were literally left waiting at the park gates. Ordered similar tickets in STUBHUB and was able to download them instantly. I'm now waiting 3-5 business days for my Gametime refund. $2,000 are being held hostage as my nightmare continues.

I bought five tickets for the Braves playoff game for $2150, they never transferred the ticket and kept making excuses all the way up until game time. We drove down from Tennessee three hours because they had we're working on it to get to the stadium and find out we had no tickets and we were going to have to buy a new ones.

Would give 0 stars if I could. Account was hacked and someone purchased $1072 in tickets on my debit card in another state. Was told all ticket sales are final even if I didn't purchase them. Their advise was to accept the tickets and try and resell them to get my money back. Got into the account and there was a new York number attached to it...not my number. Gametime is a joke and does not protect their customers from scammers. Be careful if you use them

Ordered tickets to a concert. Thought that I had everything good to go until I got to the venue and they said they needed it through axs. They I was told the tickets that I claimed to have - the seats were already taken! When I contacted them they investigated and said that I "should" have had the tickets. Well, apparently I did not have the tickets! How can two people have the same seats? No refund or part refund. Not happy at all! Do Not go through this company for tickets of any kind!

I purchased tickets on their deal $$. Guaranteed floor seats section a or b. I got section G last row!
It even stated on my order and their app I would get section a or b.
I spoke with a supervisor and they offered me $100. Ridiculous.
I was a customer- but never again.
I advise people to go purchase tickets from other sites and they do not backup their promises.

Gametime is my go to ticket app. They have some fees but so do vividseats, stubhub, etc. There are always great seat options for cheap prices to go see the mets play. On top of that, the multiple times I've used them the tickets have always been legit. Definitely going to continue to use them for my ticket purchases

They never showed me the fees nor had me submit my purchase but some how I purchased tickets. They even admit to not having all my information as I got to phone number and didn't put it in. They won't refund, only give me credit and I called them with in a minute of getting an email saying I purchased tickets.

Don't waste your time with this app. We bought very expensive tickets not including all the fees they added to go to Taylor Swift. We got up to the gates and they said the tickets were already scanned. We did not have seats inside the concert! Customer service is not willing to help or make the matter right. Beyond disappointed and don't want this to happen to anyone else! They are a scam!

Sold me tickets for the New Year's day KU big12 opener but the team got switched due to covid and my tickets are no longer good, they refuse to refund my money in full because the game may be rescheduled for god knows when. The people I bought them for will be home by then we'll over 300 miles away and for all we know the game could be rescheduled at the opponents place in TX. They claim they are honest but look at most reviews of this company everyone has the same complaints.

Go to Ticketmaster or directly through the venue anywhere but here!

Don't ever use Gametime to buy event tickets. Save yourself the aggravation. Tickets were never delivered. I contacted customer service more than 10x and they kept reassuring me they were guaranteed. Found out we didn't have tickets an hour before the event. They offered "comparable" tickets in the nose bleed section after I purchased excellent seats. They did refund but I'll never use them again. Terrible experience! Total bait and switch.

They say no hidden fees. They display on the website tickets for 62 each. We were charged $27 each ticket in taxes and fees. There are hidden fees. Beware!

They won't stand behind their claim as they display the hidden fees on the last step before checking out.

Don't buy from them.

Two times in a row. Shame on me. Screwed me over with great seats. Last minute they called me and said they weren't available, offered worse seats, wouldn't offer me something compatible, even though available. Of course cause now the price is higher. 2 times in a row, offered 130% credit. But I booked another seat with the credit, and you guessed it, a day before they text me "sorry there's an issue" - 60 minutes to get a refund solution on the phone. BEWARE

Are there no good people left in the world?! These people advertised a FAKE game! Thankfully I did not buy tickets when I noticed what should have been like $10/ticket for my family of 4 to a minor league local baseball game they were not only charging $17/ticket, but then tacking on an additional $14/ticket for "fees". I wasn't about to pay $116 for tickets that have always been about $40 for 4 tickets. So, I went to the sites for the minor league teams to buy tickets there just to find out they were both playing AWAY games that night! Screenshots below...I reported them to the BBB, so I can hopefully save others from being victims of this so-called company. Hopefully they end up being cell mates with Elizabeth Holmes.

This site is a complete scam. I clicked on a ticket price of $34 for baseball tickets and entered my information, the email that I got says congratulations and shows they charged me a total of $50 a ticket. There was no confirmation before checkout to confirm a price just a confirm of the number of tickets, where they are and a map of the venue with the arrow saying $34 and pointing to the section.

They hold your purchase, it's 24hrs before event and still have not recieved, tickets are now twice as much and there reply is they can refund my purchase. Like that resolves the fact that I can no longer re purchase what I did with them. Horrible system, do not waste time or money, this was on a 700 NFL ticket purchae, Horrible.company and customer service

GameTime app deducted money from my account the day I purchased tickets for an NBA game. They didn't release the tickets til 3 days before the game and I followed all instructions to transfer them to Ticketmaster. Imagine the absolute shock and complete disappointment on the day of the game when our tickets would not scan and said INVALID! We were denied entry to a game that we paid for! Game time did not honor their policy and their only resolution was that we purchase tickets directly from the venue until they take 1-2 weeks for investigation and then we would be reimbursed! Who has money to buy tickets TWICE?! We wasted our time, gas and work hours! My family was scammed and robbed of this experience and GameTime did nothing to make it right!

Do not use this company to purchase tickets. I was attempting to purchase tickets and kept receiving messages stating that my order did not go through. After numerous failed attempts I went onto Ticketmaster and successfully purchased tickets for the event. After 30minutes I got a confirmation email from Gametime saying I received tickets. I tried to return these tickets to Gametime stating that I had already purchased the same ones on Ticketmaster and they refused to refund or help out. Do not use them.