Gap

The quality is not the best I`ve seen, but it`s pretty good. Good choice, clothes are comfortable and nice. And sometimes there`s soooo much great stuff that you can buy on sale.

Have been shopping at this site for my girl's clothes for 3 years, always ready to help customer service staff and comfortable material, great site for children's fitting.

I am never unhappy with my purchase's Gap always has stylish selections wow have I got some great pieces from this store always excited to receive my order

My experience with GAP began last year. And it was quite good! But I found the customer care to be a bit unreliable. Would have given five stars if I was given better care and service!

Amazing! 2nd time I've ordered this product and the quality is perfect and the speed of delivery, incredible! I highly recommend doing business with them!

The quality of Gap has gone from casual work wear to a much higher standard and is at the level that their flagship Banana Republic stores were at 5-10 years ago.

Excellent Work! My product arrived much quicker than I expected and the workmanship was excellent. The fit of the items is also exact. Definitely using them again!

You can order clothes for whole family. They have multiple selections for women, men and baby too. At affordable price and quality is good. Shipping is okay.

This is the worst customer service ever. They have stolen my money on an order that was immediately canceled. They would not cancel though is was within a few minutes.

Love they're jeans, pj's, work out clothes, great customer service, great sales & very organized. If you can't find it at the store you might for sure find it online.

I am unable to get my sister's requested birthday gift to her on time because of the stupid cheap shipping method Gap.com uses, and I got no help from the jerk in customer service who canceled my order without telling me. I ended up hanging up on the idiot and calling back in to get another customer service person. She was a bit more helpful, although I wanted to scream at this point because she kept hinting that I should thank her for giving me free shipping (all orders over $50 get free shipping online now anyway, so I have no idea why the heck she was so weird about it.)

I honestly have never been so frustrated by "customer service" people before in my life. I have had lost packages, misdelivered packages, late and lost items; but the companies I was dealing with would actually work with me to fix the situation. The Gap customer service people are really bad, and the company should stop with this cheap delivery company (it's LaserShip, which actually runs like Uber with independent contractors... who often seem to steal packages.)

I honestly have never been so frustrated with an online buying experience.

Thanks for everything Gap! The party is Saturday, so I have to go out on Black Friday to get her birthday gift. Oh, and thanks for the 10% off coupon to use on my next order. I can't even begin to imagine why they thought sending me that as an apology would be a good idea. It just made me furious. Hopefully my facebook and twitter posts will spread the word a bit about this horrible company.

I love Gap, I've got many fab items in my wardrobe including several pairs of well fitting jeans, casual trousers, tees in all colours, warm jumpers & cuddly cardigans. I can't bear to part with any of them, even though some are several years old, & have worn them lots. I'm happy to say that the majority of my Gap purchases have been of excellent quality. Sadly, Gap in Leeds, West Yorkshire, UK has closed down & I am devastated by that. It was a great shopping experience & it's so disappointing that it has disappeared from our main pedestrianised street, Briggate, & is very much missed (& not just by myself). I do order online though & usually my orders arrive very quickly. Returns take a little longer to process but that is no problem. Occasionally, I have used the online chat & I have had excellent service from that. My favourite purchases this season are a couple of stylish jumpsuits in jersey & some lovely knitwear. The frequent offers are well worth taking advantage of make Gap clothes a steal & if you have the app you can save a further 5% on your purchases. Please come back to Leeds, Gap!

I can see that over 70% of the reviews are bad on Truspilot. This is not surprising as Gap have no respect for there loyal customers either. I have been buying Gap cloths for over 25 years now and recently bought three pairs of Pyjamas worth £44. Unfortunately due to defective materials the garments have shrunk despite following correct washing instructions. When I wrote an email to there CEO Mr. Peck firstly he does believe in replying to customers directly, as he feels customers are not that important. This is a guy who is paid millions of dollars in salaries and bonus yet takes customers for granted. Eventually I got a reply from a disrespectful member of team who was only blowing Gap trumpet in how good there are and asked me to take the clothes to a Gap store. Even though I had bought the garments online and supplied pictures which don't lie I was basically told to get lost in the usual Gap language. I use to spend over £1000 per annum but for sake of £44 these amateurish organisations behaved in an abhorrent way despite supplying proof with pictures. I would never buy from these cowboys again. Beware as they appreciate loyalty and should you experience any faults with your garments they will tell you to go for a ride. Avoid buying from them is the only to hurt these cowboys in taking customers for a ride in this abhorrent way. The garments have shrunk by 2 inches and they have no shame

Best value with this company is shopping the children s clearance events. Children grow too fast to spend full retail on clothing. The Gap fills that growth 'gap' affordably.

I have had a wonderful experience buying products from this company. Charms arrived faster than stated delivery time. I would highly recommend buying from them.

They have changed a lot, but back in the day, Great Sales. Never Any Issues. I grew out of the Gap Awhile back, Not sure what they are up to today, but they still get four Stars!

Great quality, sizes are perfect, online deals great. Will shop there again. Bought online a lot since get coupons and free shipping. Returns are easy and processed quick.

This is where my daughter likes to shop. Clothes are cut for younger people so I don't find much there that will fit. The clothes are very trendy so I guess that's why my daughter likes it.

Horrible customer service.

First order: I ordered a skirt which took over 4 months to come in. After being charged for the item and advised it would arrive within 2 weeks, I received an email that the skirt was out of stock and that I would be notified when it was back in stock. 4 months later I received the skirt and of course, it did not fit. I promptly mailed it back. Due to horrendous weather and shipping delays, it took my skirt quite a while to make it first to me, then back to the warehouse. It arrived about a week outside of the 30 day time frame you have to return an item (30 days from the time it leaves the warehouse, not the time you receive it. It took 12 days to get to me from the warehouse). My item was refunded, however I received a very nasty note from pipelime regarding the time frame. Hello?!?! It took you over 4 months to get the item to me in the first place and then you send me a nasty email about the item arriving a few days late?

Decided to give them a second chance and ordered a dress which arrived defective. Mailed it back and because I purchased it on a credit card (how else do you purchase online?) - it will take up to 2 complete billing cycles to refund the purchase.

They carry all of the same brands as Macy's and Nordstrom. Save yourself the frustration and shop the department stores instead.

Gap is the perfect balance of casual wear to high street fashion week worthy items. I love the quality of the clothing. I cant say enough nice things about the company.

Cant fault this place for informal outfits, always find there website nice and fresh up to date with offers always poping up as a nice suprise. Quality of clothing is outstanding as is the low prices

Pros: nice fittings, reasonable prices, very nice designs for middle age people (30's not the 1100's :D)
Cons: in china very expensive compared to the us although made in china!

I will never order again as the quality was really bad. I am truly disappointed... The order was also delayed more than 2 weeks and then i find the pathetic quality that made it worse.