- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Gap has a rating of 2.4 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gap most frequently mention customer service, credit card, and business days problems. Gap ranks 21st among General Apparel sites.
Yo! Gap seems to be the best retail company for those seeking for some nice quality clothes for a kinda low price. I personally was aware of this brand even before it captured the mass market. I thought that it would be a breakthrough, hence nowadays we can behold this picture. Many people wear attire from this brand and it seems to me this tendency will last for several decades more.
I ordered 7 items. Received only 6. They are making it impossible to either send me money back, or send the item itself. They are keeping my money and saying I have to solve it with my bank. They said they are denying my claim because I only have ever ordered twice with them. My order history is not robust enough for them to accept my claim. Shameful business practice in other words called STEALING FROM CUSTOMERS.
This is brilliant site to shop for my little boy they have a brilliant style and quality shop at this store it amazing!
Date of experience: May 9, 2016
I love Gap. They have great clothes and great quality. Sure, the prices are a bit high, but I love their stuff regardless.
Date of experience: March 11, 2016
I am quite satisfied with the way my order has been handled and the customer support. The clothes I receive are always great quality and undamaged.
Date of experience: November 2, 2018
So I got an email saying i got a card with then when I didn't and dons even shop there I don't recommend if I could give a zero I would we keep calling and they keep hanging up
Date of experience: October 1, 2022
Good items with very cheaper prices. Quality products. Very nice handling with less number of days in transit.
Date of experience: February 6, 2017
Too expensive and things also delivered too late besides this sizes of gap are too small will never recommend buying from gap
Date of experience: November 16, 2022
I have been on this site for a long time. And the service is not bad. For a man like me, always shopping online. I think the site make me satisfied.
Date of experience: December 15, 2016
Always great quality and great prices. I love Gap. I shop for myself as well as my son. 75% of my wardrobe is G so.
Date of experience: November 16, 2017
Some nice items if you dig a bit. Amazing prices when stuff is on clearance. OK prices on most other stuff.
Date of experience: February 1, 2015
Has anyone else noticed that the Gap defaults to in store pickup for online orders?
Obviously I don't want to come to the store! It's WHY I SHOP ONLINE!
Tip for consumers:
Don't ever buy anything online
Products used:
Linen shirt, they tried to force to drive to the store
Date of experience: May 23, 2022
Great job. Thank you for the quality, variety, and excellence in fashion. Fast shipping. Affordable prices. Thank you for all
Date of experience: September 29, 2022
They stopped having a young boys line of clothing size 14/ They canter to girls. The boys clothing are awful
Date of experience: December 27, 2017
Always get great, deals. I have, always had awesome service online, and in stores. Very nice great customer service.
Date of experience: February 21, 2017
Great store
I only had good experiences with the store, very reliable, great price, good products, great support. Highly recommend the shop at all.
Date of experience: December 16, 2017
Great store! With a great selection and quality! Thanks to the staff for your service and for your work!
Date of experience: July 28, 2022
Love shopping here. The prices are amazing and the ship time are very very very quick. A+ across the board
Date of experience: January 12, 2017
Really good quality, but expensive... Just one question though... Does GAP actually stand for gay and proud?
Date of experience: March 20, 2016
Their shipping and return process is so easy. I don't know why other companies can't do it the same way.
Date of experience: March 10, 2015
Got my delivery on time, no questions about Gap online market. I will leave an order again sometimes.
Date of experience: March 3, 2017
Quality North American Clothier
Love the seasonal clothing lines they come out with.
Good looking stores
Date of experience: June 22, 2016
I have ordered a lot of tops from Gap. Some seem to fit strange and the quality is not really high. Usually just wear around home.
Date of experience: November 2, 2015
Overall good clothing for kids but the deliveries take much too long. This might be because we are ordering from Canada so 4 stars.
Date of experience: March 23, 2018
Easy to shop. Most products are quality. Love their jeans, disappointed that you can't use discount codes on them. Shipping takes a little long.
Date of experience: February 29, 2016
Both a nice pair of corduroy jeans. Funny, it was made in China and I am a Chinese student studying in USA.
Date of experience: May 12, 2015
Her name was Jeany, she helped me find exactly what I needed for my return and was patient, kind and the service was outstanding.
Date of experience: April 1, 2017
Shop womens, mens, maternity, kids & baby clothes at Gap online and find the perfect pair of jeans, t-shirts, dresses and more for the whole family.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
