casual, streetwear womenAge 13-18, 19-25, 26-45 $$
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About the Business

Garage is a Canadian global fashion retailer and a key brand under Groupe Dynamite, operating over 350 stores worldwide. Specializing in trendy women's clothing, Garage offers a seamless online shopping experience with transparent pricing, a 30-day return policy, and a commitment to supporting charitable initiatives important to their employees.


garageclothing.com
+1 888-342-7243
USA
Garage is part of Groupe Dynamite, Inc.
Founded in 1975
Clothing item from GarageFashion apparel by GarageMerchandise from Garage clothing lineGarage fashion product

Business Highlights

General

Parent Company: Groupe Dynamite, Inc.
Year Founded: 1975
Target Gender: women

Shipping

Shipping Cost: $9
Free Shipping: sometimes
Free Shipping Detail: for orders over $60

Returns

Return Policy: free
Return Instructions: must be original condition with a proof of purchase
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled, organic

Product

Style: casual, streetwear
Body Fit: regular
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, contact form
Support Phone: +1 888-342-7243

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: Rakuten

How would you rate Garage?
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Tennessee
1 review
0 helpful votes
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Absolutely horrid.
September 25, 2023

I feel bullied every time i walk into this store. I bought leggings from them a few months back bc my friend recommended them- worst leggings ever. Worse than forever 21. Literally horrible. They are so see that i literally cannot wear them out. I wear a medium in everystore and so i got a medium here. They literally cut off my circulation everytime I wear them. I feel like i cant breathe. This store is giving fatphobic vibes. I tried to return them and they told me no. Idk why- it was within the 30 days? Girl was so rude and nasty and kept judging me looking up and down. So disappointing. I have reached out to their support to see what i could do but have not heard back yet. I will keep u updated.

Date of experience: September 25, 2023
Canada
1 review
0 helpful votes
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I've loved this store for a long time now and I have had mainly positive experiences with their clothing and services. In store they're usually super enthusiastic and ready to help you if you ask and often times they'll give you advice or offer support before you even go to them! I think their stores have amazing layouts and mostly their products are organized really well. One thing that I would say is in my experience I often have less success with garage bottoms(jeans, shorts and skirts) as opposed to their tops which I absolutely love and am always confident to purchase online. In the photo below I'm wearing a tank top I just bought from their online store, it's a size M and I love it!

Date of experience: May 2, 2020
Connecticut
1 review
2 helpful votes
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I like them
March 10, 2023

I'm sorry to the other reviewers because thus far I have not had a problem with this clothing store, garage/dynamite. I have purchased both in store and online, additionally with their customer service. They now have messenger through Facebook and that always works really great, they have been able to give me coupons and refunds as requested. Additionally my orders arrive relatively quickly even for regular shipping as I have never used express. I live in the east coast, very close to NYC, so maybe that's why. Not sure. I'm now going to be 22 and probably will not be able to fit their target audience soon. But I know the clothes I have purchased were expensive and will keep them for a long time. They have lasted me a while thus far and I choose to only buy basics here because a lot of their stuff could be a lot cheaper. The employees do give off that vibe but never as bad as Brandy Melville. Overall, I like this store and not sure why so many people had negative experiences. I hope to not have that moving forward.I am also on their loyalty account the free rewards program so maybe that helps to the accountability with my orders thus far.

Date of experience: March 10, 2023
New York
1 review
3 helpful votes
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Okay so i fell in love with garages clothing awhile ago, it's 100% my style, but then i ordered a bikini online... top had no padding which is fine whatever i don't care. But the bikini bottom had a mysterious and extremely gross stain which led me to believe it had been previously used and NOT cleaned. Disgusting.

Date of experience: June 12, 2020
California
1 review
0 helpful votes
Follow Mia G.
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First thing is that the lady said it was my problem that i couldnt cancel. They have cute clothes but the agents don't know how to help & the clothes are pretty overpriced. Just tryna help y'all, but it's not worth spending ur money here ur honestly better off buying clothes from Aeropostale, hollister or cotton on, they have clothes that are like the ones they have. Again no hate to garage i know it's their way of making profit but it's just not worth it and it's a scam to ur money tbh (might as well give the name of the lady on the phone that i had but i believe it was loira or smt so keep an eye out for selener & hope she loses her job no offense but yes offense)

Date of experience: August 5, 2023
Canada
1 review
4 helpful votes
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Clothes sent to wrong address
February 16, 2021

Ordered online and my clothes were sent to the wrong address. I tried to call and email and even went to the store but no one replied to any of my responses. It's been 3 months now and no one has given me any solutions or help. NEVER shopping here again. Very disappointing that similar situations have happened like this before.

Date of experience: February 16, 2021
Ohio
1 review
0 helpful votes
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Horrible customer service
December 11, 2023

Had an issue with an online order. Went to the store to resolve (I was in the area) and the 2 ladies working in the store wanted nothing to do with me. Said they couldn't help without getting their boss involved. I said ok, please call your boss then…and then they refused and said I had to call customer service directly.
I called and was out on hold for 20 mins. I then followed the prompts for someone to call me back as "my place in line wouldn't be affected." Waited 1.5 hours and no one ever called me back. I then called again and have been in hold for over an hour as I type this.
This is terrible. Will never shop at Garage ever again.

Date of experience: December 11, 2023
Michigan
1 review
15 helpful votes
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I've always loved shopping in store at garage. However, I am so appalled and turned away by my recent experience, I don't think I'll ever be back. The website and the app are AWFUL. Orders would not go through for me, and even a few charges made on my card which had no legit order placed. Poor customer service system. Extremely disappointed.

Date of experience: April 7, 2020
Canada
1 review
1 helpful vote
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We have purchased Garage jeans on September 9th, 2021.
Today is November 9th and they are in garbage as totally worn out.
Kinda pricey for less than 2 months use.
Garage, probably doesn't know the Denim's definition as "sturdy cotton warp-faced textile". Not sturdy at all.
Never again.

Date of experience: November 9, 2021
California
1 review
4 helpful votes
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THE WORST COMPANY EVER
September 4, 2020

I have never had such a terrible experience. I made a return on an item because the size didn't work out for me. The tracking shows the return was delivered back but I still have not gotten my refund. I called them so many times to complain and they said they don't know why I have received it yet. I'm going to open a case through PayPal. Also, If you call their customer service they are so unprofessional and trashy as if they hired just anyone off the streets. Last thing, their website and app SUCKS. It's always have issues with viewing your order history and tracking. STAY AWAY!

Date of experience: September 4, 2020

Overview

Garage has a rating of 1.3 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Garage most frequently mention customer service, credit card and order online. Garage ranks 1880th among Women's Clothing sites.

service
38
value
37
shipping
35
returns
33
quality
35