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Gate.io

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Kenya
3 reviews
3 helpful votes
Follow Gabby G.
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Their customer support is the worst i have ever encounter in any type of business, they don't sluggishly respond to ticket and they solve nothing. They held my money for no good reason and i was ignored for weeks. I finally found support with an agency who truly does their job and my case was resolved, please do not lose hope on your withdrawal. I have proofs it is 100% possible, my email is on my profile reach out to me for advise.

Date of experience: June 26, 2024
Gate G. Gate.io Rep
9 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Kenya
10 reviews
2 helpful votes
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SCAMMERS!
June 17, 2024

These company lure people in with fake promises they will show you profit right from the initial deposit tricking you to deposit more money and you think you are doing well. Very quick and easy deposit to buy crypto but when its withdrawal there is always troubles due to maintenance. They requested for fees to free my coin but after payment i was ignored again. Kudos to the team of private investigators that was able to resolve my case and get my money back, i will be glad to share more about my procedures to help any victim of this company. My email is (teamactivateall outlook com) i can offer all support and guidance you need to get money back from Gate.io

Date of experience: June 17, 2024
Gate G. Gate.io Rep
9 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Canada
1 review
0 helpful votes
Follow ella c.
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I was trick and cajoled by their representative and lost most of my hard earned life savings to them. They will do anything possible to lure you in and take your deposits for themselves until the last penny and then they disappear, any emails you send to them from that point on start getting ignored by them as well. I decided to file a complaint with gmrsolutionss.online since i discovered they were crypto s-cam experts and they promptly took my information regarding the funds i lost and after few days were able to recoup everything and reolve my issues

Date of experience: May 18, 2024
Gate G. Gate.io Rep
9 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Netherlands
2 reviews
2 helpful votes
Follow Comrade C.
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The alarming rate at which these charlatans make away with the earnings of innocent persons is burdensome on our citizenry, regulatory attention must be given to these companies by the government if we must completely eradicate these culprits from further operations else innocent business minds continue to suffer great losses. If you are a victim of scam, v-isit. Al phaqu est. T,ech to regain your lost

Date of experience: February 18, 2024
Gate G. Gate.io Rep
9 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Greece
1 review
0 helpful votes
Follow James W.
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The Gate.io platform is a SCAM! Watch out. They close the positions without telling you, they freeze your funds, they don't keep your ordebooks of buying and sells like all the major exchanges and they pretend that it's all your fault. Cancel them ASAP!

Date of experience: December 25, 2023
Gate G. Gate.io Rep
9 months ago

We sincerely sorry for the inconvenience that you have experienced. Could you please send more details about the trading to us? Like the screenshot of transaction, in which you can check out it in trade history. The webpage link is https://www.gate.io/myaccount/futures_trade/trade_history and https://www.gate.io/myaccount/myhistory;so that we can check for you. Please contact us via support@mail.gate.io; thank you for your understanding and cooperation!

France
1 review
0 helpful votes
Follow Bill B.
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Very Slow to respond, my account is still under review for more than 10 days, even uploaded all the documents. You can not add your payment method. You can not close your account, there is a lot of issues. Ayrlp. C o m. Assumed control of the situation and tracked the transaction to my account. Poor very poor

Date of experience: March 12, 2024
Gate G. Gate.io Rep
9 months ago

We are sorry for any inconvenience you may have experienced. Please email a request to support@mail.gate.io, and our support team will assist you. If you have already submitted a request, you can also provide your UID or ticket number. We are here to help you and are committed to resolving the issue as quickly as possible.

Nigeria
2 reviews
0 helpful votes
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Contact them for refund
February 23, 2024

Fraudsters! Contact Reguls.online for refund! My account was frozen with $30,000 I couldn't support but they keep demanding for more money to unlock my account but I successfully got a refund with the help of the website/team written in my profile name contact them now if you are also falling a victim!

Date of experience: February 23, 2024
Gate G. Gate.io Rep
9 months ago

We sincerely apologize for any inconvenience caused by this issue. Your case has been recorded and directed to our specialists for further handling. Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one.Your understanding are highly appreciated.

Ireland
1 review
0 helpful votes
Follow JULIETS M.
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When I want to take out $87,000 of my hard-earned money because my account is profitable, no one at this company answers my calls, emails, or texts. I have followed up with them for months, but I have not heard back. But after reading a suggestion on how some individuals were able to get their money back, I found m_a_ d_ a_c_ o_v_i. C_o. I contacted them and they were able to help me. I am grateful to m_a_ d_ a_c_ o_v_i. C_o for helping me recover my investment

Date of experience: May 25, 2024
Gate G. Gate.io Rep
9 months ago

We are sorry for any inconvenience you may have experienced. Please email a request to support@mail.gate.io, and our support team will assist you. If you have already submitted a request, you can also provide your UID or ticket number. We are here to help you and are committed to resolving the issue as quickly as possible.

Colombia
1 review
0 helpful votes
Follow LILIAM GUADALUPE C.
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As an avid crypto fan, I have navigated through numerous platforms in pursuit of the ultimate trading experience. Gate.io has proven to be a revolutionary choice for me, offering cutting-edge tools and features that have substantially improved my financial growth. Here's how I've utilized this outstanding platform to refine my finances:

With over 400 cryptocurrencies and a wide array of trading pairs available on Gate.io, I have successfully built a diversified investment portfolio. By allocating funds to both well-established tokens and rising projects, I have balanced risk and reaped the rewards of the ever-evolving crypto market.

Gate.io's advanced trading options, such as margin trading and futures trading, have empowered me to enhance my investment strategies and maximize my returns. The platform's user-centric interface and in-depth educational content have simplified the process of mastering these features, leading to more strategic trading choices.

Date of experience: April 23, 2023
California
1 review
2 helpful votes
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Rippers!
January 11, 2022

They will be all nice to you just to make you put in all your money and when it comes to taking what's yours they deny you that access. I was a victim but not for long until I came across a recovery team (tel model. Tech) who helped me get back all my loss.

Date of experience: January 11, 2022

Overview

Gate.io has a rating of 1.9 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gate.io most frequently mention and customer service. Gate.io ranks 128th among Cryptocurrency sites.

service
25
value
21
shipping
17
returns
16
quality
21
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