Gate.io

I recently had the opportunity to register on the gate.io platform as a resident in Spain, using a Spanish IP address and providing my KYC verification with my French passport. My actual residence in Spain, subject to Spanish laws, should have allowed me to fully enjoy gate.io's services. However, my initial experience with this platform proved to be perplexing.

Despite my clear status as a Spanish resident, it's worth noting that Spain is not on gate.io's list of restricted countries, but France is. Nevertheless, gate.io imposed restrictions on me due to my French passport and alleged inconsistencies with my IP address. This situation caught me off guard as I had never encountered such restrictions in the 30 years I've spent working on the internet.

My attempt to communicate with gate.io's customer service was not fruitful. I tried to explain my situation, emphasizing that my residence and interests were now in Spain, but the response I received was disappointing. There seemed to be a lack of understanding and flexibility from the customer service to address this complex situation.

In summary, my initial experience with gate.io was marred by unjustified restrictions as a resident in Spain, which is not a restricted country. The customer service failed to resolve these issues satisfactorily, leaving a negative impression. I hope that gate.io will reconsider its policy to accommodate legitimate residents of Spain who, like me, are currently facing unjust hurdles in using their platform.

I found it impossible to withdraw my money safely. Firstly the minimum withdrawl limits and commission are too high (ETH minimum withdrawl is almost $400, commission $40 at the time of writing). After adding more money to hit this minimum I then had to provide my mobile number. The final straw was them asking for me to upload identity documents, something never required to invest. After reading other reviews of mistrust and money going missing, I decided the site was too untrustworthy to risk doing that. Support have made it clear they cannot help with this so my investment is stranded. I wouldn't recommend investing here as I wouldn't be confident your identity documents would be safe with this company.

I bought ETH from them and I never received it even after filing several compliants which I never received any response to not until I reported to reimburse solutions. Tech was I able to get my money back... No ETH was ever received.

I sold my crypto currency last month ago and never came into my account then emailed customer service and never leply me back

Had worst experience with Gateio. Totally trash service, They have really pathetic customer service,

Run away from this bogus service. They are morally corrupt and I nearly lost all I had. Elated fortchester handled and reimbursed all from their clutches

On August 9,2023, I made a purchase of USDT cryptocurrency using ZEN cards. ZEN account debit amount PLN 4,500 / amount of purchased stable coins 1093,423USDT.
A moment after the purchase, I tried to collect the purchased USDT and transfer it to the private wallet. Gate.io has blocked my funds purchased from them and is preventing me from doing so payment of USDT purchased from them.
I would like to add that I have undergone full KYC3 verification on this exchange.
Despite this, in order to unblock the funds, the exchange requested bank statements from me and credit card selfies.
I provided them with the required documents, but still the funds have not been released a the exchange avoids contact.
Worst of all is the fact that it was delivered to them by e-mail, the documents were made publicly available on the exchange's website.
Anyone in the world, even without having to log in to the exchange, can download them.
In the following days, I intervened many times by writing tickets. In addition I joined the gate.io group on telegram. In this group, I met people who have similar problems and wait for the money stolen from them 2 weeks or so half a year with no results.
The situation these thieves create is analogous to, for example, this one. I come to the car dealership and buy a car. I pay cash at the cash register. Then the salesman says he won't give me the car until I provide my bank statements, photos etc. I deliver all of that. Then the car dealer posted my papers on the board and still refuses to release the car. Simple plain theft. Only then can you come with the police. It's harder here.
Stay away from these scammers.

IF not for recoupcart.com, this scammers would have get away with my money. Don't waste your time here.

gate.io is now one of the top crypto exchange in the world. This exchange performance is awesome. I love to trade btc, in this exchange i can trade btc without any fee. Isnt it awesome? Also i can trade lots of meme token in this exchange. Their future trading is awesome and reliable.