GeekBuddy

Tried many times to get help but after endless suggestions, from their auto response server, to visit various help forums, which didn't answer my problem, I have never been able to converse with a human.
My opinion - JUNK SERVICE.

They could not install updates to windows 8.1 on my laptop (after 9 hours of trying) Declared that my OS is corrupted and told me to go for help to the vendor. What am I paying them for?

They asked if I needed help, I was honest upfront to safe them time that I am on disability and can not afford to purchase but if they are offering free one time fix fine. 1st guy said no problem let me have you talk to 2nd guy. So this guy asked when computer started to have issues and I said today when Firefox booted up and then there site and I would like to have it taken off. He said do you mind approving me linking in to your computer. I was concerned so I did see on line company was real but I should have read reviews first. So he comes back said yes you have problems and for $$$$ we can help. I was like hello I told you guys I don't have $$. So here I let him look into my computer and he wasted his time and mine. Now making my faith in people less than before. So please be wear. I think they might be in with fire fox. I am just very disappointed, oh yeah told him I was going to do this review so he went in to my computer once more and did some crazy stuff, so I am spending hours trying to clean up.

THIS STUPID GEEKBUDDY THING IS NOTHING BUT A VIRUS IT SOMETIMES GETS DOWNLOADED RANDOMLY ONTO YOUR COMPUTER AND YOUR COMPUTER SLOWS DOWN THIS STUPID PROGRAM IS NOTHING BUT A LIE THE PEOPLE YOU CHAT WITH DONT EVEN HELP SO I SWEARED AT THEM THEY CANT FIX ANYTHING AT ALL

Some years ago, I wasted a $99 annual "special" on GeekBuddy subscription, thinking it was to be better than the free version. It wasn't, at all.
And now, with my paid Comodo Internet Security Complete, GeekBuddy is supposed to support. It does not. I am 3 weeks in to a royal hacking of my computer now. Hours & hours wasted in many emails, live chats and telephone calls to Geek Buddy, and there is NO CONTACT from them. That's hours wasted on hold in chats and calls and no one responds. You cannot ask any simple question, even by email, and expect to get a direct and fulfilled answer from Filipino or Indian GeekBuddy.
I even tried ringing Comodo in New Jersey. No live person. All calls [particularly to GeekBuddy] have you wait over 10minutes, then recording says "you are first in line" but you may leave a message but the inbox is full. Then, "click", you are disconnected.
Comodo has left me the effects of 3 weeks in to a hacking.
Do not fall for their GeekBuddy.
Now, I must hire a local 'geek' by the hour.

I think i $#*! my pants on what these people are doing. Not really though. These people love to lie to you. Scams are gay anyways. Don't trust these people. This is just a reminder review.

All geekbuddy did was slow down my computer. They filled my computer with viruses. Eventually I asked my freind to look at my computer, and we looked at what was causing the viruses. OVER 90% WAS GEEKBUDDY. Do NOT download this scam. They slow down your computer and blame a GOOD anti-virus, dont download. They deserve negative stars, one star is extremely generous. I HATE YOU GEEKBUDDY.

THIS STUPID THING COST ME 4 LENOVOS AND 3 LENOVO ERAZERS, DONT TRUST YOUR $#*! BUDDY! P.S. The people with 5 stars are only robots trying to get you hacked.

Also, I need to tell everybody that I am a young YouTube person, I have so far gotten 2665 reviews sightings on THIS so can you see my videos please? https://www.youtube.com/watch?v=LDKZNLTEktw

Unable to uninstall Comodo Firewall in Windows 10. Geek buddy wants me to sign up for a $89 a year contract before they help. Feel really let down by Comodo and GeekBuddy.

Pbate19

STAY AWAY! They take advantage and sabatage your computer! They are not helpful and are only after your money. I would have chosen zero stars if that was an option. EXTREMELY MAD AND IRRITATED because now I have to have my computer repaired.

I was just trying to get tech support about comodo firewall, which is handled by geek buddy, in an online chat. Suddenly the "technician" goes off on how I have spyware installed and identity theft infections. Except even if true he has no way of knowing that. It was an web chat. Clearly he was repeating a script he uses to scare actual users into buying. But it was a blatant lie. I called in and asked to speak to a manager only to be told only paying customers can speak to managers. So one of their employees is committing fraud and they wont listen unless I pay them money... right... I also tried to speak to someone at comodo "corporate" I got a sales guy who at least wasn't in India. He listened to my concerns and said he would transfer me to the American arm of geekbuddy. But there I was talking to an Indian again, and it wasn't even GeekBuddy it was SSL certificates. I tried to call back the sales person to see if he transferred me to the wrong place by mistake, but the call is dropped the moment i picked option 3. I guess I was blacklisted for trying to raise concern that their "product" is scamming people

GeekBuddy adds popped up on my screen every minute when I was using my pc, warning of many issues found, then numerous malware found, and finally system critical, and programs crashing! Their phone number was written large across the add, so I called them. They told me that they could repair my computer and give me a one year service contract for $200.00, or a special deal of three years for only $150.00more. I declined the extra period of protection and told them that I could Not afford it. So then they asked if I was a senior citizen and said they would sell me the extra two year period for only $79.00 Well, like a fool I bought it. After more than 3 hours of being passed from one tech rep to another, I told them that I had to leave, and could they finish up without me, I ws told by the last tech support guy that would be no problem. Two hours later while I'm away from home, GeekBuddy called me wanting to know if I could restart my computer. I reminded them that I was not at home, so they said no problem, as they still had remote access to my computer. When I returned home, I tried to use the computer and got a popup message that my computer was not protected. When I tried to call GeekBuddy I got nothing, so I looked at my call logs of my phone to get the number that they called me from and it is a five digit number which is not a usable number for calling them. In the end I called McAfee and they uninstalled GeekBuddy, now my computer works just fine. I need to contact GeekBuddy so that I can get my money back. This company is the worst!

They do not help you at all just keep asking to look in your wallet and sending you to other communicaters. Just like Edward and Zander who don't help at all.

WARNING: DOSENT HELP YOU AT ALL DO NOT USE GEEKBUDDY!

Left a PUP. Optional. Spigot. Generic file on my computer. Why? These are Potentially Unwanted files (PUP) and usually cause problems.

Geekbudy is a spyware program that hacks into your personal information and accesses other applications on your computer. It had accessed my chat camera multiple times, but it was unsuccessful in recording anything because I keep the camera itself covered with a sticker when I'm not using it. It also accessed many other applications and files on my computer. In the end, I had to take my laptop to someone to remove everthing it put on my laptop, and unfortunately my laptop had to be COMPLETELY wiped in order to regain access to my files. DO NOT DOWNLOAD GEEKBUDY!

Geek buddy is a fake crap, they have invaded my computer with unwanted pop ups that interfere with my business. Avoid these people at all costs.

PLEASE READ THIS COMMENT!
If you google, please do, I hate this thing and I googles "how to uninstall Comodo GreekBuddy" and it easily tells you how and I don't have it anymore. PLEASE READ THIS COMMENT!

I tried downloading a PC version of Summoners War to my laptop -I'm lame and I know it- the fake download also downloaded "game loader" "geek buddy" and like two other obvious viruses

I was talking to a worker thread nd the second he told me a price and I declined my PC crashed, it did it Everytime he was declined his offer, deleted it and now it works fine

I have Comodo on 3 computers. A machine that was Windows 7, one that was Windows 8 and one that was Windows 8.1. No problem at all with Comodo. All machines have been updated to Windows 10. The windows 7 machine is now having issues with Comodo. I get a "GeekBuddy" on the line and allow him to remote access my computer. He proceeds to open Event Viewer, then "Administrative Events" and tells me that because of all the Warning and Error in the Administrative Events log that I need to spend a few hundred dollars to have them fix it... the ADMINISTRATIVE EVENTS LOG! Not even the System log, Not the Application log, Not even the Security Log... the freaking Admin log, with things that have nothing to do with the systems operations. OH, warning, XYZ program can't read the CDROM... because it's empty, Comodo wants you to shell out tons of money for them to fix things that are not broken. When I pressed to have him repair the software I requested, he refuses, telling me that if I don't fix all these errors in the Admin log my machine will "meet a terminal fate" F'n Jokers.

Don't use Geek Buddy. TRY PCProsNow.Com they're based out of Florida and have all US techs.

I would go to pcprosnow.com. That's who I use.

I installed Comodo Backup. Seemed to go OK, the program says "Install Errors" The log shows things like Checksum, Reparse, etc... I try "Repair". It says OK. Reboot again, same errors.

I go online search Help, find nothing useful. Chat GeekBuddy. Describe errors, he asks for remote... OK. Flashes a few errore from EventViewer, tells me I have ToolbarHijackers, Junk Files, Low Virtual Memory, and Errors. Suggests he can fix... for a fee.

I run CCCleaner frequently, I DO NOT TOLERATE toolbar nonsense, I had just cleaned out junk files & temps, etc... My Workstation (HP xw8600 3.33 GHz dual XEON, has 6TB of RAID and enough RAM to run SolidWorks and load the directors cut of Dune into VirtulaDub without even a hiccup...

P.S. Why am I looking at backup s'ware? Because I'm dumping Carbonite for errors they blame on VSS. But when it takes 15 minutes to backup a 29kb. Csv file I suspect that they are not being honest.

Worst scam ever! Worst customer service ever! Worst satisfaction ever. Don't employee save your money and get fixed local!