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GeekBuddy has a rating of 1.2 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GeekBuddy most frequently mention pop ups, anti virus, and internet security problems. GeekBuddy ranks 375th among Tech Support sites.
Three years after my initial subscription, and a very skeptical period, I was pleasantly surprised with the professional support I received from Geekbuddy. Well worth the money for someone like me, a busy, non-IT self employed professional. Thank your Xavier (tech). You were outstanding! You fixed an issue the support site of a leading global printer/scanner manufacturer could not fix! Keep rocking on Geekbuddy!
RIP-OFF JUST LIE AFTER LIE.RIP-OFF JUST LIE AFTER LIE.RIP-OFF JUST LIE AFTER LIE.RIP-OFF JUST LIE AFTER LIE. NOT IN THIS COUNTRY NOTHING YOU CAN DO ABOUT IT.
They are not reliable and scammed my 80 year old father... they are on Pay pal approved and should not be!
Copied DIRECTLY from a SO-CALLED "Live" conversation/chat with a "Live" person named Roger...
Do they think we are all TOTAL IDIOTS? What starts in lies ends in lies... will never trust this company... NEVER!
Transcript between myself and "Roger"...
START***(07:07:04 PM) Gary: Thank you for starting a free consultation session with Comodo GeekBuddy. Our live technicians offer free computer diagnostic services and can fix your computer issues. To speak with a live expert, type "chat" below or call us TOLL FREE at *******638.
(07:07:33 PM) client: start
(07:07:42 PM) Roger: Welcome to COMODO GeekBuddy Live PC Support. I am Roger. It looks like our COMODO GeekBuddy Free Diagnostic tool detected an issue with your computer which may be affecting its performance. I can definitely help fix these issues and assist you in keeping your PC safe, protected, and maintained.
(07:08:20 PM) client: ok
(07:08:32 PM) client: i hit fix it ow
(07:08:51 PM) Roger: In order to start the free diagnostic service and identify the current issues, I will have to remotely connect to your computer with your permission. Please accept the remote access by pressing "YES" at the top of your GeekBuddy chat window message.
(07:09:44 PM) client: if i do does that allow you costat access to my pc?
(07:09:54 PM) client: constant
(07:11:03 PM) client: hello?
(07:12:04 PM) Gary: After you call and speak to a Live Expert, please type the invitation code they provide. If you change your mind, type "chat" to communicate with a Live Expert.
(07:12:50 PM) Roger: are you there?
(07:13:07 PM) client: hello did you see my question?
(07:17:04 PM) Gary: Please reply "hi" if you are still waiting to be connected.
(07:18:08 PM) Roger: In order for me to figure out and fix the issue, I will need remote access. You will still have control of your computer and can cancel the remote session at any time.
***END
Tip for consumers:
Don't walk RUN as far as possible from these dishonest business practices!!!!
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