Genuine Replacement Parts

I order a dishwasher heating element from this company, same day they charge my PayPal and print a shipping label, they got a tracking number from the shipping label and email it to me, eight days later the usps track show they have not ship it so I call the company and ask them to ship the package, 0r refund my money they blame usps and the covid19 didnt accept responsability, not refund no shipping so I have to open a case with paypal, no to mention how rude they are.

Exact replacement of original part. Just had to remove screws from broken piece & replace with new part. All screw holes perfectly line up.

I was looking for a part for my refrigerator and I found this place and I ordered because supposedly arriving faster than any other place they promised me delivery in 2 business days and I order it, the product arrive on the fifth day, and as I needed urgent I bought it at a local store and I return the package to Dappz, paying for the return and insurance and I told them They says that the return is going to be in a maximum of 10 days, but they never talk about the restoking fee and this store made me a surcharge of 25% of the value of the product parts, the products are not well protected, so it is risking to see as you return to the product since they say that they have to do an inspection before making the return and depends them if they give you or not a refund, I never had seen this surcharge on any another store earlier with a new part without using and returned the next day came. I do not recommend this store because they have a hidden charges and charge you for everything and have a terrible customer service. At the end the cheap comes out expensive I never buy any product in this place. I had a very bad experience with this company :/

Easy to navigate website to find parts. Fast delivery. Simple payment options. Great communication after the purchase.

Delivery time was a lot slower than stated when placing the order. Received phone call stating it will be another 2 days, yet it became 4 days instead. Started to become an inconvenience, but what can you expect for the price.

Purchased 2 freezer baskets PER my PartsSheet of Sears Kenmore chest Freezer, not correct size, instantly sent photo and needless to say I have a claim with the Better Business Bureau.

The items were as described, and fast shipping. Website made it easy for looking up the parts I needed. Would order from again. Thank you

My order for the refrigerator rails came on time and fit like a glove! So easy to put on. I recommend this company anytime

Chat support answered my quick question right away, gave me confidence to order.

Don't agree with 25% restock fee, should be around 15% is most typically seen in retail. Other than that though, would order again.

Nice easy to use site/order page. Competitive pricing. Fast shipper,order came well protected. Spider fit exactly. O.E.M. Part? Washer up & running better than ever. Bought used (2005 model) for $350. In '06. Replaced bearings, tub o-ring, rear seal & 3 shocks 12 yrs. Later. Actually quiet now! Don't throw yours out if it sounds loud during spin cycle. Many Vids on YouTube how to fix. Had to use a 8- Lb. hammer to knock out tub as #20 OZ. Was not getting it. Bearing was rusted on quite thoroughly. A couple of whacks gained co-operation. Do repair ASAP as you could damage outer tub & boot seal by running it further. Spent just under $200. For all the parts. Not hard to do & 5-X less than buying a new one.

Part came as promised just a day or two after ordering. Excellent condition, great low price. Fit like a glove. I highly recommend this company.

I had placed two seperate orders, one being for next day delivery with a charge of $5.00 additional. I however didn't receive it the next day...it was days later. Would like a refund.
Thank You,
Michele
River Oaks West Apartments
*******870

Web site has everything I needed to find the exact part. Prompt shipping by UPS and arrived in three days. No miss no fuss.

I would like to give a review on my purchase but I'm still waiting after I ordered it 6 weeks ago. They keep telling me "its in back order".

My dryer works fine and save me money to get a new one, so glad I could find the right place to buy it

Found my part, ordering and checkout was super easy (processed as a 'guest'), and so far really impressed. Now we just need to item to show up in 2 days like it says. Thanks!

Update - it arrived on time. Thank you!

First order worked well. No option for faster delivery. Not terrible, but could be an improvement.

Now I am looking for a refrigerator fan motor. Seems like s pretty common part, found it in many places, but can't find it with you. Sorry.

Great service! Very specific info on what you were ordering, and when it would be shipped and expected date of delivery! A+++++++ in every way. Don't hesitate to order from these people. They have even the tiniest little part, at a reasonable price.

Your prices are more reasonable than anyone else I have found including my product will be here within 1 business day. I was able to find what I needed without being taken to 100 different products that did not go with my model number. Thank you

Everything was great except i found after ordering that the price you charged me for the refrigerator part is higher than sear online parts store- since you are not as well known as sears- your prices should be lower

If delivery matches the ease of ordering, you will have my service for a long while. This marked my second such order, and I've been totally satisfied in all aspects both times. Common sense tells you that when you've found a winner, you don't go looking anywhere else, and I'm at that point. You get "two thumbs up" from me.

I went through 15 appliance parts sites before finding yours. I hit you by entering an OEM part number alone on a google tab. Could have saved 2 hours if I found you sooner. In my 'favorites' now, but you need to find a way to get 'noticed' quicker. Great price + free ship... doesn't get any better than that.

I order the part and then they come back a couple of days later saying my order was cancelled due to a pricing issue on their end.

STAY AWAY FROM THESE FRAUDS

Genuine Replacement Parts had exactly what we needed and at a great price. It was delivered in a timely matter which was important given the circumstances. I would purchase from this retailer again and would recommend them to others! I'm so pleased with my transaction.