• Genuine Replacement Parts

Genuine Replacement Parts

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Overview

Genuine Replacement Parts has a rating of 4.0 stars from 10,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 142nd among Appliance Parts sites.

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Positive reviews (last 12 months): 62.1%
Positive
41
Neutral
2
Negative
23

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73,620 reviews

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How would you rate Genuine Replacement Parts?
Top Positive Review

“The only place to get quality replacement parts for your appliances at an extremely reasonable price”

Bill M.
6/18/24

I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.

Top Critical Review

“No accountability, unapologetic”

MIchael O.
10/4/24

I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725

Reviews (10,741)

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Reviews that mention popular keywords

model number (231) replacement parts (328) customer service (263) right part (137) part number (125) return policy (70) restocking fee (63) return label (15)
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charles p.
1 review
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May 9th, 2017
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Bruce D.
1 review
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April 5th, 2020
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jorge s.
1 review
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April 5th, 2020
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eric I.
4 reviews
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January 23rd, 2015
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bob R.
4 reviews
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January 22nd, 2015
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ajay s.
1 review
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December 24th, 2014
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Francis G.
1 review
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April 6th, 2020
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john r.
1 review
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July 15th, 2020
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Was able to find part needed quickly. Good price

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Dave S.
6 reviews
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April 5th, 2020
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latoynia l.
1 review
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July 15th, 2020
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Bill O.
1 review
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May 10th, 2017
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Tim M.
1 review
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April 4th, 2020
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Cary S.
2 reviews
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April 4th, 2020
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Seems good so far. Back up and running

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Rita C.
3 reviews
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November 11th, 2017
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Steve E.
8 reviews
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May 8th, 2017
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Chris N.
3 reviews
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July 16th, 2020
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Site is very user friendly. I will be back.

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Michael L.
7 reviews
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January 22nd, 2015
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karen w.
1 review
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May 6th, 2017
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Lisa S.
1 review
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May 15th, 2017
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warren m.
1 review
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May 6th, 2017
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Herman K.
1 review
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January 20th, 2015
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Michael D.
1 review
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April 4th, 2020
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George H.
1 review
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April 4th, 2020
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Mike S.
9 reviews
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January 20th, 2015
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Rick T.
1 review
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November 3rd, 2020
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Great selection - easy to find the parts needed

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From the business

Business History

Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.

Company Representative

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Brian E.
Customer Service Manager
Typically does not respond to reviews

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