- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Genuine Replacement Parts has a rating of 4.0 stars from 10,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 142nd among Appliance Parts sites.
This company does not typically respond to reviews
73,620 reviews
I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.
I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725
Reference for the part comes from the unit Use & Care Manual. Thank you!
Finding the correct part was easy with no unnecessary steps or marketing tricks. The price was very fair and installation was easy.
I would definitely return here is I have future appliance replacement issues.
Don't ever make a mistake with your address or they'll charge you a large fee. Don't Order things from this company they don't care about customers.
Tip for consumers:
Avoid using this company
Products used:
A replacement part for a microwave vent
Online ordering was fast and easy. The part I ordered does not seem to be working properly. It is a timer for a Whirlpool washing machine. I had replaced that same part 7 years ago and it worked fine until now, so I ordered the exact same part number from you. The one you sent, same part number, is not working like it should. The machine goes into a rinse for a brief time then stops for at least 5 minutes before doing the same thing again, over and over, like it's stuck in that setting. I've given up fooling with it and ordered a new washer.
Pending any possible issues with delivery, this has been my best online shopping experience all year! Thank you for making it easy and not asking me to jump through firey hoops! UPDATE: The item was delivered a day earlier than promised and was exactly as expected...an original LG part! Thank you!
Received part for my JennAire in 2 days. Price was very good, too. Could not ask for more. I will definitely use Genuine Replacement Parts again.
Very easy web purchase process so far. No need to repeat information input which I like. Item was ridiculously overpriced for what it is, but that's GE's fault not Dappz.com's. Got it at the lowest price I could find aftermarket.
My only concern was how my order information got into the hands of spammers. I received spam emails for both attempts at ordering this part. That alone is enough to make me reconsider using this service again.
Item arrived on time. Product was well packaged for shipping and an OEM part as advertised. Couldn't be more pleased with the price (best I could find anywhere) and the service. Would definitely shop here again.
I've been struggling three years with that broken crisper drawer. I finally did some research, found Dappz, ordered the drawer, it fits perfect & I'm ecstatic! I'll do all my shopping with your website first from now on.
This water filter was easy to install. Pricey compared to the knock offs. I like it but Orono my won't spend an extra $40 next time
Property Manager & some of our units have Tappan Appliances that still overall work. Maintenance found you on line. Very familiar with Tappan products from my parents. Born & raised in Yonkers, NY years ago! Thanks,
I ordered a $* mount and chose the FedEx shipping option($* and faster shipping). When I paid through Paypal, Dappz charged me $** for UPS ground which we all know takes longer. When I contacted their customer service they said it was my fault for not paying attention at checkout and also gave me some BS line about how all Parcel carriers are mandated to keep similar shipping times. I reordered the item and double checked all they asked and still it charges the most expensive and slow method of shipping. I sent an email with screen shots of the process and they ignored me. Also my item was less than a pound and they charged me $** for shipping, rip off. All I can say is that they're thieves and do this on purpose and no I will never shop here again or recommend them.
Add cart then palpal. Never bought from this store. I will see how things go, and really decide after I received my order, but so far thumbs up.
Edit:
Got my package. No problems. I need to buy from here more than once to give a full 5 stars.
Horrible prehistoric business practices. Takes forever to get the item, search engine is dated and return policy is rediclous. Do not recommend.
Have ordered parts before from dappz. Arrived on time and was exactly as needed.
This order was suppose to ship 2 day Fedex, But was shipped UPS ground. It arrived 5 days after the estimated date. Disappointing.
Great website and very fast delivery.
The parts were exactly what I ordered. Would recommend this company.
Products used:
Fridge thermostat
These parts are made from peuter or some similar material. Almost like clockwork I have to replace them every 5 years due to severe corrosion. Would be nice to have an aftermarket stainless version for longer life.
I felt secure in buying parts from GRP. It has something to do with how it narrowed my searches by model and the given diagrams. It only took a couple days for my items to arrive. Good job during this Codiv 19 situation.
Had trouble finding the 2nd part I needed.Would have liked to use Lowes card, but it was just reissued, so I didn't have all the numbers.
Needed to return one oven rack as it was too small. Company should have received it by Wednesday July 1. Am awaiting another replacement part, know holiday slows down mail. Really was impressed with the speed of delivery on my original order. Thank you
I found that this product, even with the shipping charges was at least five
Dollars less then the lowest price I could find on line. We do not have many
Places to purchase from here. Referring to the upper midwest. Thanks again for being on line. Marc Bishop, Sturgis, South Dakota USA.
Recieved the parts ordered quickly and made the repairs that day. Everything works fine. I would use you again if needed.
Happy again with this second order on this website.
Item fits perfectly, and was sold at a proper price.
Would recomand.
Was fine except needed to chat with someone and couldn't. Completely new style and can not figure out what order wires need to be connected where. All color coded different from my stove. Really need advice.
Exact OEM part, priced fairly but could have bought from amazon for $110 but picture was not same. Do you have a low price guarantee? I think the product may be defective. The water still flows when the agitator starts. The push pull switch will not stop water flow in the initial cycle. To stop water flow, I advance the timer a bit and restart the agitation and it works. On rinse and other cycles, everything works so I don't think it is the inlet valve. I replaced the water level shut off pressure valve but that was probably unnecessary. I think it is a defective timer and an expensive one at that.
I am so impressed with the turnaround time on our new oven element. My wife confirmed the order and saw that your business is located on the Florida Panhandle, and only a couple days after the hurricane, your company quickly and efficiently kept on task-actually, went way beyond what was expected. I will tell every person I know with an appliance part need to contact your stellar business. Thank you!
We need more of your acumen in this world!
Ron
Gain trust and grow your business with customer reviews.
Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.
