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    Genuine Replacement Parts

Genuine Replacement Parts

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Overview

Genuine Replacement Parts has a rating of 3.7 stars from 10,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 128th among Appliance Parts sites.

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Positive reviews (last 12 months): 66%
Positive
33
Neutral
2
Negative
15
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73,620 reviews

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How would you rate Genuine Replacement Parts?
Top Positive Review

“The only place to get quality replacement parts for your appliances at an extremely reasonable price”

Bill M.
6/18/24

I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.

Date of experience: 6/17/24
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Top Critical Review

“No accountability, unapologetic”

MIchael O.
10/4/24

I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725

Date of experience: 10/4/24
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Reviews (10,743)

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Reviews that mention popular keywords

model number (231) replacement parts (328) customer service (263) right part (137) part number (125) return policy (70) restocking fee (63) return label (15)
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David S.
2 reviews
0 helpful votes
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June 3rd, 2020
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Date of experience: June 3, 2020

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ROBERT W.
1 review
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October 3rd, 2020
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Date of experience: October 3, 2020

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Mike J.
4 reviews
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September 29th, 2020
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Date of experience: September 29, 2020

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Todd G.
1 review
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August 29th, 2020
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Date of experience: August 29, 2020

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Philip E.
1 review
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September 2nd, 2020
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648+*******+*******]/PIN P];*******

Date of experience: September 2, 2020

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Tom M.
1 review
0 helpful votes
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August 19th, 2020
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Pleasant Experience - Thank You...!

Date of experience: August 19, 2020

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Rocio H.
1 review
0 helpful votes
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August 16th, 2020
Verified purchase

Date of experience: August 16, 2020

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John S.
1 review
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October 30th, 2015
Verified purchase

Dappz came through and delivered a hard to find power supply board for my 55inch Samsung HDTV.

Date of experience: October 30, 2015

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Gerald W.
1 review
0 helpful votes
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June 5th, 2017
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Date of experience: June 5, 2017

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clara w.
1 review
0 helpful votes
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November 4th, 2015
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Date of experience: November 4, 2015

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Anthony F.
1 review
0 helpful votes
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August 27th, 2017
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Date of experience: August 27, 2017

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Tim S.
10 reviews
0 helpful votes
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February 14th, 2014
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Date of experience: February 14, 2014

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Darren P.
1 review
0 helpful votes
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June 20th, 2016
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Date of experience: June 20, 2016

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Jorge C.
1 review
0 helpful votes
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January 8th, 2018
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Date of experience: January 8, 2018

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Dana M.
1 review
0 helpful votes
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September 4th, 2017
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Date of experience: September 4, 2017

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Mary A.
19 reviews
0 helpful votes
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January 25th, 2015
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Date of experience: January 25, 2015

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David D.
7 reviews
0 helpful votes
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January 6th, 2017
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Date of experience: January 6, 2017

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Brian G.
7 reviews
0 helpful votes
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December 5th, 2018
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Date of experience: December 5, 2018

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David B.
3 reviews
0 helpful votes
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February 4th, 2020
Verified purchase

WAY To EASY and best price! Thank You

Date of experience: February 4, 2020

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Jim M.
1 review
0 helpful votes
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June 11th, 2018
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Date of experience: June 11, 2018

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larry R.
1 review
0 helpful votes
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July 5th, 2017
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Date of experience: July 5, 2017

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Dennis F.
1 review
0 helpful votes
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May 28th, 2020
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Date of experience: May 28, 2020

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Susan Y.
4 reviews
0 helpful votes
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March 18th, 2020
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Date of experience: March 18, 2020

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LAURA D.
1 review
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August 28th, 2020
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Date of experience: August 28, 2020

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Isaac W.
1 review
0 helpful votes
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December 13th, 2015
Verified purchase

Date of experience: December 13, 2015

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From the business

Business History

Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.

Company Representative

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Brian E.
Customer Service Manager
Typically does not respond to reviews

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