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    Genuine Replacement Parts

Genuine Replacement Parts

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Overview

Genuine Replacement Parts has a rating of 4.0 stars from 10,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 128th among Appliance Parts sites.

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Positive reviews (last 12 months): 66.7%
Positive
34
Neutral
2
Negative
15
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73,620 reviews

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How would you rate Genuine Replacement Parts?
Top Positive Review

“The only place to get quality replacement parts for your appliances at an extremely reasonable price”

Bill M.
6/18/24

I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.

Date of experience: 6/17/24
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Top Critical Review

“No accountability, unapologetic”

MIchael O.
10/4/24

I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725

Date of experience: 10/4/24
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Reviews (10,744)

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Reviews that mention popular keywords

model number (231) replacement parts (328) customer service (263) right part (137) part number (125) return policy (70) restocking fee (63) return label (15)
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Mark F.
6 reviews
0 helpful votes
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January 26th, 2020
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Easy website to navigate- great customer service-

Date of experience: January 26, 2020

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Lela A.
1 review
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January 25th, 2020
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Date of experience: January 25, 2020

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Kevin K.
1 review
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January 23rd, 2020
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Date of experience: January 23, 2020

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Jerry H.
1 review
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July 26th, 2020
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Date of experience: July 26, 2020

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m Y.
1 review
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January 22nd, 2020
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Date of experience: January 22, 2020

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Karen W.
1 review
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July 21st, 2020
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Date of experience: July 21, 2020

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richard r.
1 review
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January 20th, 2020
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Date of experience: January 20, 2020

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James I.
4 reviews
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July 20th, 2020
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Date of experience: July 20, 2020

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HUGHES A.
1 review
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January 20th, 2020
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Date of experience: January 20, 2020

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Arthur C.
1 review
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January 17th, 2020
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Date of experience: January 17, 2020

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jack g.
1 review
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January 16th, 2020
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Date of experience: January 16, 2020

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Carrie S.
5 reviews
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July 17th, 2020
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Date of experience: July 17, 2020

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Thomas C.
1 review
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July 24th, 2020
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Date of experience: July 24, 2020

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Charisse B.
1 review
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January 13th, 2020
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Date of experience: January 13, 2020

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Kevin C.
2 reviews
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July 23rd, 2020
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Date of experience: July 23, 2020

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David M.
1 review
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July 19th, 2020
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Date of experience: July 19, 2020

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Harold r.
1 review
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January 12th, 2020
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Date of experience: January 12, 2020

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steve b.
1 review
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January 12th, 2020
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Date of experience: January 12, 2020

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James C.
1 review
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January 11th, 2020
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Date of experience: January 11, 2020

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Nicholas a.
1 review
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January 11th, 2020
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Date of experience: January 11, 2020

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james N.
5 reviews
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January 11th, 2020
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Date of experience: January 11, 2020

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rachel l.
1 review
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January 10th, 2020
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Date of experience: January 10, 2020

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Patti V.
3 reviews
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January 10th, 2020
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Date of experience: January 10, 2020

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William A.
3 reviews
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January 10th, 2020
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Date of experience: January 10, 2020

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Karen F.
4 reviews
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January 10th, 2020
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Date of experience: January 10, 2020

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From the business

Business History

Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.

Company Representative

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Brian E.
Customer Service Manager
Typically does not respond to reviews

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