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    Genuine Replacement Parts

Genuine Replacement Parts

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Overview

Genuine Replacement Parts has a rating of 4.0 stars from 10,744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 128th among Appliance Parts sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
34
Neutral
2
Negative
15
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73,620 reviews

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How would you rate Genuine Replacement Parts?
Top Positive Review

“The only place to get quality replacement parts for your appliances at an extremely reasonable price”

Bill M.
6/18/24

I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.

Date of experience: 6/17/24
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Top Critical Review

“No accountability, unapologetic”

MIchael O.
10/4/24

I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725

Date of experience: 10/4/24
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Reviews (10,744)

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Reviews that mention popular keywords

model number (231) replacement parts (328) customer service (263) right part (137) part number (125) return policy (70) restocking fee (63) return label (15)
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Keith D.
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

Date of experience: July 6, 2020

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dennis J.
1 review
0 helpful votes
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December 16th, 2019
Verified purchase

Date of experience: December 16, 2019

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Anthony F.
1 review
0 helpful votes
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December 13th, 2019
Verified purchase

Date of experience: December 13, 2019

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susanna B.
1 review
0 helpful votes
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December 12th, 2019
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Date of experience: December 12, 2019

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DJ E.
1 review
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July 5th, 2020
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Date of experience: July 5, 2020

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Matthew B.
1 review
0 helpful votes
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December 10th, 2019
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Date of experience: December 10, 2019

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Jeffrey K.
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

Date of experience: December 6, 2019

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Andrea H.
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

Date of experience: December 6, 2019

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David S.
1 review
0 helpful votes
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December 6th, 2019
Verified purchase

Date of experience: December 6, 2019

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John F.
3 reviews
0 helpful votes
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July 6th, 2020
Verified purchase

Date of experience: July 6, 2020

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Tim D.
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

Very easy. Quality OEM parts.

Date of experience: July 1, 2020

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Miguel R.
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

Date of experience: July 1, 2020

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Edward T.
2 reviews
0 helpful votes
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November 30th, 2019
Verified purchase

Very simple and quick. Easy to find information.

Date of experience: November 30, 2019

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Jim M.
1 review
0 helpful votes
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July 7th, 2020
Verified purchase

Date of experience: July 7, 2020

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Kean M.
1 review
0 helpful votes
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July 8th, 2020
Verified purchase

Burner shipped quickly, installed, no issues...

Date of experience: July 8, 2020

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Tom P.
1 review
0 helpful votes
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November 30th, 2019
Verified purchase

Date of experience: November 30, 2019

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Becky H.
1 review
0 helpful votes
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June 29th, 2020
Verified purchase

Date of experience: June 29, 2020

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lindsay z.
1 review
0 helpful votes
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July 6th, 2020
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Date of experience: July 6, 2020

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Donald D.
1 review
0 helpful votes
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November 25th, 2019
Verified purchase

Date of experience: November 25, 2019

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Brian K.
4 reviews
0 helpful votes
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June 27th, 2020
Verified purchase

Easy to navigate website, fast shipping time. TY

Date of experience: June 27, 2020

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Nicolo C.
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Date of experience: July 4, 2020

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Mike D.
1 review
0 helpful votes
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November 21st, 2019
Verified purchase

Date of experience: November 21, 2019

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Michael R.
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

Very easy. Just hope I ordered the right part

Date of experience: July 6, 2020

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tom s.
1 review
0 helpful votes
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June 26th, 2020
Verified purchase

Date of experience: June 26, 2020

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kevin s.
1 review
0 helpful votes
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June 25th, 2020
Verified purchase

Date of experience: June 25, 2020

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From the business

Business History

Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.

Company Representative

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Brian E.
Customer Service Manager
Typically does not respond to reviews

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