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Genuine Replacement Parts has a rating of 3.7 stars from 10,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 128th among Appliance Parts sites.
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73,620 reviews
I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.
I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725
Date of experience: July 9, 2015
Date of experience: January 10, 2018
Date of experience: November 17, 2017
2nd time ordering. 1st time no problems.
Date of experience: September 10, 2019
Date of experience: July 25, 2015
Date of experience: June 14, 2014
Date of experience: May 24, 2014
Date of experience: February 20, 2015
Date of experience: May 27, 2014
Date of experience: April 24, 2014
Date of experience: December 15, 2017
Date of experience: December 5, 2017
Date of experience: October 16, 2017
Date of experience: February 2, 2017
2nd order. Very satisfied!
Date of experience: November 13, 2016
Date of experience: November 11, 2016
Date of experience: February 26, 2016
EVERYTHING WAS GOOD WITH THSI ORDER WILL KEP YOU IN MIND FOR ANYTHING ELSE I MIGHT NEED.
Date of experience: January 5, 2016
Date of experience: December 5, 2015
Date of experience: December 1, 2015
Date of experience: April 6, 2015
Date of experience: September 18, 2016
Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.
