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    Genuine Replacement Parts

Genuine Replacement Parts

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Overview

Genuine Replacement Parts has a rating of 3.7 stars from 10,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day, and timely manner. Genuine Replacement Parts ranks 128th among Appliance Parts sites.

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Positive reviews (last 12 months): 66%
Positive
33
Neutral
2
Negative
15
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73,620 reviews

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How would you rate Genuine Replacement Parts?
Top Positive Review

“The only place to get quality replacement parts for your appliances at an extremely reasonable price”

Bill M.
6/18/24

I replaced the icemaker in my Kenmore refrigerator. The bad news is that this is the second time I have had to replace the icemaker, but the good news is that the replacement maker is definitely OEM and works like a charm. (Please note that the need to replace has nothing to do with genuine replacement parts, it is an old model refrigerator, so we were not surprised that we needed a replacement.) Genuine Replacement Parts is a dependable and responsive company that provides OEM parts at a significant price reduction from what one might get if one went to the appliance manufacturer I have had other transactions with GRP, and they have all been smooth and easy.

Date of experience: 6/17/24
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Top Critical Review

“No accountability, unapologetic”

MIchael O.
10/4/24

I waited until past 60 days to install. The wrong part was in the box. Sent pics. No care from them. They said I was too late. I can order another part but I am stuck with the one their computer says is compatible. They sent a diagram. I chose the part. The picture shows much longer wiring. That is NOT the part I received. I don't want anything for free. I even offered to ship the part back at my cost. I just want the correct part. GRP doesn't care. After 60 days, out of luck. No matter whose fault it is. Oh, I tried several times to attach proof of purchase. It wouldn't upload. My invoice # 4920725

Date of experience: 10/4/24
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Reviews (10,743)

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Reviews that mention popular keywords

model number (231) replacement parts (328) customer service (263) right part (137) part number (125) return policy (70) restocking fee (63) return label (15)
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chuck i.
1 review
0 helpful votes
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March 31st, 2020
Verified purchase

Date of experience: March 31, 2020

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Mike B.
4 reviews
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April 26th, 2018
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Date of experience: April 26, 2018

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DANNY B.
1 review
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May 18th, 2015
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Date of experience: May 18, 2015

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BOBBI F.
1 review
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March 6th, 2015
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Date of experience: March 6, 2015

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PAUL U.
2 reviews
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February 3rd, 2015
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Date of experience: February 3, 2015

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HERBERT S.
1 review
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December 30th, 2014
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SHOPPING WAS QUICK AND EASY. LOW PRICES

Date of experience: December 30, 2014

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Peggy S.
4 reviews
0 helpful votes
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April 26th, 2017
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Date of experience: April 26, 2017

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Chari K.
1 review
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March 17th, 2017
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VERY EASY PROCESS PURCHASING AND PAYING...

Date of experience: March 17, 2017

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DEBBIE R.
1 review
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March 6th, 2017
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Date of experience: March 6, 2017

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mike m.
3 reviews
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August 23rd, 2016
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Date of experience: August 23, 2016

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DEWEY B.
1 review
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March 27th, 2015
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Date of experience: March 27, 2015

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Bradley B.
1 review
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June 29th, 2018
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Date of experience: June 29, 2018

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DAVID O.
1 review
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April 8th, 2018
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Date of experience: April 8, 2018

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Bobby D.
5 reviews
0 helpful votes
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January 27th, 2018
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Date of experience: January 27, 2018

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ELIZABETH D.
1 review
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July 10th, 2015
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Date of experience: July 10, 2015

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Hillary B.
1 review
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July 5th, 2015
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Date of experience: July 5, 2015

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ROBERT L.
1 review
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July 3rd, 2015
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Date of experience: July 3, 2015

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JEFF R.
3 reviews
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June 30th, 2015
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Date of experience: June 30, 2015

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ROSA G.
1 review
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June 28th, 2015
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QUICK AND EASY. VERY CONVENIENT

Date of experience: June 28, 2015

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RICHARD Q.
1 review
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September 17th, 2017
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Date of experience: September 17, 2017

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DAVID S.
1 review
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September 3rd, 2017
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Date of experience: September 3, 2017

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Orvis C.
1 review
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July 14th, 2017
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Date of experience: July 14, 2017

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Kelly B.
1 review
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May 13th, 2017
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Date of experience: May 13, 2017

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ROY H.
1 review
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December 6th, 2014
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Date of experience: December 6, 2014

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eric T.
3 reviews
0 helpful votes
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November 12th, 2016
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Date of experience: November 12, 2016

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From the business

Business History

Founded in 2015, Genuine Replacement Parts is a web-based appliance part marketplace with the largest selection of OEM parts available on the internet. Headquartered in Fort Walton Beach, we ship nationwide from over 80 warehouses throughout the US.

Company Representative

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Brian E.
Customer Service Manager
Typically does not respond to reviews

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