• Gerber knives and Multitools

Gerber knives and Multitools

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Overview

Gerber knives and Multitools has a rating of 4.8 stars from 100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gerber knives and Multitools most frequently mention customer service, great prices, and bear grylls. Gerber knives and Multitools ranks 9th among Tools sites.

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How would you rate Gerber knives and Multitools?
Top Positive Review

“Great site and easy to navigate”

Debbie M.
6/8/11

Great site and easy to navigate. Order was received, acknowledged and sent within minutes. They notified me that my credit card information was destroyed after the transition. I have no complaints but a lot of phrase.

Top Critical Review

“Great site if they get it right, terrible if they don't”

John Q.
11/21/14

Great site if they get it right, terrible if they don't. They sent me the wrong product, thus I was out shipping costs twice and had to pay a 20% restocking fee even though it was their fault. Terrible customer service, I had to email repeatedly and eventually call twice before getting a rep on the phone. So compared to the other reviews it is a gamble.

Reviews (100)

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Reviews that mention popular keywords

gerber knives (7) customer service (8) gerber tools (6) web site (7) great site (6) use website (3) excellent prices (4)
Thumbnail of user ashleym20
Texas
1 review
0 helpful votes
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December 16th, 2011

I never write reviews, but felt that Gerber-Tools services went above and beyond my expectations. I ordered a knife that needed to be engraved a week before Christmas and saw the package at my front door the next day. They are quick to keep you updated by email about order fufillment and shipment. The knife and engraving look wonderful! I'm so pleased with this product and the quick delivery. I highly recommend using them and will be using them agian in the future!

Thumbnail of user lonnyg
Canada
1 review
1 helpful vote
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February 15th, 2011

I have just placed my second order with gerber-tools.com and was very pleased with how easy the process was. The Gerber web site is easy to use and well organized. I have also contacted Gerber for assistance on my first order and was promptly assisted by a very knowledgeable staff member. I have owned and used Gerber knives for years to complete satisfaction. I would recommend Gerber to my friends and family.

Thanks you Gerber!

Thumbnail of user davidt16
Georgia
1 review
2 helpful votes
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January 5th, 2011

Great customer service, great shipping speed. Promptly e-mailed me and responded to my e-mails and worked out a shipping SNAFU caused by UPS. Item arrived promptly and as described. I will order from them again.

Thumbnail of user christ297
Florida
1 review
0 helpful votes
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April 28th, 2011

I bought a knife (Gerber Double Take 22-*******) and had it laser engraved for a groomsmen gift. I am a fan of knives and this one is really great for the price I paid (approximately $23.00). It is extremely sharp and is small enough to fit in a pocket during camping/outdoor activities. The laser engraving is in the best spot and is very visible.

I will definitely buy from Gerber-Tools.com again. They people over there do a great job and safisfied all my needs.

Thumbnail of user danr7
Pennsylvania
1 review
2 helpful votes
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February 7th, 2011

I have just placed an order and was very pleased with how easy the process was. The Gerber web site is extremely intuitive, well organized and pleasant to the eye. I have also contact Gerber for assistance and was promptly assisted. I have owned and used Gerber knives for years to complete satisfaction. I would recommend Gerber to my friends and family.

Thanks you Gerber!

Thumbnail of user markf9
Kansas
1 review
1 helpful vote
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March 7th, 2011

I was directed to this website when I was looking for another knife. The site was easy to navigate, the prices and shipping were better than the competition. The ordering process was easy and I received a confirmation email immediately, When I received the knife I found it to be very sharp, well constructed and I am very happy with it.

Thumbnail of user martint6
Canada
1 review
0 helpful votes
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May 26th, 2011

Your review will help others learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website. I bought à gerber lmf II
Good description of item great quality of picture
The shipping delevery is pretty good i m in canada it s been here in less than à week

Thumbnail of user mm24
California
1 review
0 helpful votes
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April 19th, 2011

I love Gerber tools. I found this web site and loved it from the start. It had everything I wanted and more. I ordered the Gerber LMF II Survival Knife Coyote Brown and they gave me the option to get my name Laser Engraved for a small price. I will defentily be ordering from them again
Thanks gerber-tools.com

Thumbnail of user johnb76
Arizona
1 review
0 helpful votes
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April 30th, 2011

Ordering the product was a breeze. The quality of their products is only suropassedby the customer service of their employees. All were happy to help, and swer the questions and get me pointed in the right direction. I'd give it an "A" in every category.

Thumbnail of user baileys
North Carolina
1 review
0 helpful votes
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May 11th, 2011

I have used this site twice to purchase tools for my husband- a multi-tool and a knife. Although I was a little dissapointed that my first order was not shipped in time for Christmas, I can't fault them for that. Apparently the multi-tool was not available until February, although that was not very clear when I purchased it. I was also surprised that my card was charged immediately and I did not have the option to cancel the order once it was submitted. That would be my only suggestion, though.

Otherwise, I have been pleased with the site, and especially with their emails that let me know about other deals they have going on. I purchased the knife that "matches" the multi-tool after recieving an email about it. I'm sure my husband is not as concerned that all his gear "matches," but if it convinces me to buy it for him, he's a happy camper! :)

Thumbnail of user jamalh
Texas
1 review
1 helpful vote
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March 6th, 2011

I ordered a Gerber Bear Grylls Compact Scout Knife for my son as a reward for his Cub Scout advancement. We had it engraved with his name and year. The engraving came out fantastic and the knife was shipped in its original packaging which was a neat touch since the engraving showed through the plastic packaging. The knife shipping was fast and I would absolutely order from Two Point again.

Thumbnail of user kenr6
Virginia
1 review
1 helpful vote
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March 12th, 2011

I purchased the Bear Grylls Survival Series Fire Starter and I must say that the speedy delivery was quite refreshing, I received my order within a week. It arrived in perfect condition, exactly as described and it works very well. I will definitely shop at this website again and I will recommend it to my friends.

Thumbnail of user zachh4
South Carolina
1 review
0 helpful votes
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September 21st, 2011

I ordered gifts for my groomsmen from Gerber tools and they are great. Typically the other gifts you get are cheap knives that end up in a box somehwere, but these are great. I ordered 7 engraved knives and they arrived in 4 business days. As for the quality of the knives, they are Gerber, so you know it's good! I would highly recommend them, especially if you want your tools engraved!

Thumbnail of user vincem
Maryland
1 review
0 helpful votes
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April 8th, 2011

I've searched for this knife on multiple sites and Gerber-Tools.com have the best prices by far. I tested the knife by opening and closing it and the assisted opening on the knife makes it very smooth and quick. It easily fits in my pocket and doesn't poke me. Even with standard USPS shipping, I received my knife in 5 business days. So far I am a happy customer and I like the fact that the knife comes with a life time warranty.

Read more: http://www.rateitall.com/rc-*******.aspx#ixzz1IxvKfBEV

Thumbnail of user benh8
Australia
1 review
0 helpful votes
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May 30th, 2011

Found the pricing excelent and the exchange rate even better.

Service was also excelent, order confirmed and tracking code provided when requested.

Received the item from USA to AUSTRALIA in 5 weeks. Able to track its progress without woundering where it was.

Delighted with the quality of the 4 gerber knives, all engraved (looks great!) and embrodery also ok.

Would recomed using gerber-tools.com after my experience, delighted with their service and quality items for a great price. Ie. Bought 2 BG Knived with postage cheaper than I could buy one in Aust.

Thumbnail of user jeffreym1
Arizona
1 review
0 helpful votes
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March 25th, 2011

Gerber-Tools.com is a great place to shop. I bought a new Gerber multitool and had it engraved with my business name. I have already received compliments on how good it looks, I will definitely purchase from the in the future!

Read more: http://www.rateitall.com/ActivityStream.aspx?userID=*******#ixzz1HbKpMy2w

Thumbnail of user daniels13
Arkansas
1 review
1 helpful vote
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January 29th, 2011

Simple ordering process, delivery was spot on, packaging was fine with no damages to the item I purchased. Knife was clean, sharp, fully functional, and intact. I recommend buying from this vendor.

Thumbnail of user loum
Kansas
1 review
0 helpful votes
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April 28th, 2011

I bought the Gerber Paraframe I Black Serrated Edge 22-*******. Product quality looked great and was shipped almost immediately. Excellent prices. No problems with the transaction at all. I would definitely buy from Gerber-Tools again and I highly recommend the company. Great product quality + great prices + great service = HAPPY CUSTOMER!

Thumbnail of user laureno4
South Carolina
1 review
0 helpful votes
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September 4th, 2011

Easy to use website, especially for someone that knows nothing of knives. Bought the Gerber Hinderer CLS Knife for my husband. Got the knife quickly even with engraving and so far he loves it!

Thumbnail of user benm4
Oregon
1 review
1 helpful vote
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March 4th, 2011

Great products, great prices (including reasonable shipping), fast service, and you don't have to wait a month for your order to be processed and arrive. Thumbs up, five stars, you guys rock.

Thumbnail of user joshm8
South Carolina
1 review
0 helpful votes
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April 25th, 2011

The site is great. I like the videos they have posted to be able to see actual size of the tools. Shipping was fast and all the info has been sent to me via email

Thumbnail of user danielp5
Colorado
1 review
1 helpful vote
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March 7th, 2011

The website was very user-friendly. I was very satisfied with gerber-tools policy on handling credit card information and will revisit to make more purchases in the future.

Thumbnail of user adamc7
Georgia
1 review
1 helpful vote
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March 5th, 2011

Awesome website to use and is very easy to navigate through the website. Would recommend this site to anyone! Had some embroidery done and it looks professional! Thanks again!

Thumbnail of user daveh17
California
1 review
0 helpful votes
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June 16th, 2011

The website is set up well, it was very easy to find the products I was looking for. I especially like the videos of each knife, it gave me a good idea of what it would feel like in my hand.

Thumbnail of user mihaih
Romania
1 review
0 helpful votes
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May 3rd, 2011

It was OK.
I accidentally inserted a wrong address. I send an email to correct this - after the command was processed; they responded in about 2 hours. They'll send the package to my real address.

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About the business

Gerber knives and multitools from the largest, oldest online catalog on the internet. Personalized engraving and embroidery available for most merchandise.

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