• GetDivorcePapers

GetDivorcePapers

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Overview

GetDivorcePapers has a rating of 3.4 stars from 680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetDivorcePapers most frequently mention live chat, easy process, and great service. GetDivorcePapers ranks 4th among Legal Documents sites.

  • Service
    195
  • Value
    194
  • Shipping
    190
  • Returns
    186
  • Quality
    191

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
8
Neutral
1
Negative
3
8
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How would you rate GetDivorcePapers?
Top Positive Review

“Thank you”

Jamie T.
4/29/24

Thank you, GetDivorcePapers.com, for providing a trustworthy, easy, and affordable way to get divorce papers sorted. It's definitely not a scam; it's a lifeline for those of us who can't afford expensive legal fees but need to ensure everything is handled correctly. Their step-by-step process and attentive customer service made all the difference.

Top Critical Review

“SCAM”

Ukema W.
8/12/24

Do not! I repeat! DO NOT GET SCAM LIKE I DID HERE! RUN! THEY ARE NOT LEGIT! DO NOT WASIT YOUR TIME OR MONEY! They have the same person working every part of this fake organization, they don't return emails, phone calls, or refund requests. These folks have been having me stressed about receiving my money back for a month now. And there have been no luck getting it back, I had to dispute with my bank.

Reviews (680)

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Reviews that mention popular keywords

divorce papers (45) divorce process (27)
Thumbnail of user yvettea7
California
1 review
2 helpful votes
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January 22nd, 2016

I found the site easy to use. When I had any trouble or questions they were answered right away. The online chat is quick and convenient. I never felt alone!

Thumbnail of user janeg53
Missouri
1 review
6 helpful votes
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December 23rd, 2016

They sent me invalid paperwork that took them two times to get right and then it wasn't correct. Took them to the court house and found that they had removed 7 small words from the bottom of the page that read "this form is available for free at"... their refund policy states That I need proof, a letter... the court house said they don't provide letters like that. If they provided a letter for every scam they would be writing letters all day long. When I did receive the correct paperwork from the courthouse and was transferring the info, we found some major mistakes on the forms GDP.com sent. Their forms don't match the states forms and the paperwork from the courthouse was less than half of what GDP.com sent me. Getting an answer is extremely difficult and because of broken English it's hard to understand. Plus they will just up and hang up on you... my case worker was no help and rarely answered my questions or didn't know the answer. Plus they want an extra hidden cost... they charge shipping cost in order for you to get your papers... no pay, no papers

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Thumbnail of user michaelt181
Nevada
1 review
0 helpful votes
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December 16th, 2016

I loved how with each question there is an explanation of what is expected in small print underneath the question. I also would recommend since it is very easy and stress free to complete.

Thumbnail of user rachels135
Afghanistan
1 review
0 helpful votes
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February 15th, 2017

This process was very easy. There was always help available whenever I asked a question. You were able to save and come back to finish the documents.My experience was good. I give them 10/10.

Thumbnail of user sw433
1 review
0 helpful votes
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August 18th, 2015

All the questions in the online interview are straight forward. Quickest way of getting divorce. Thank you getdivorcepapers.com for making my divorce very simple.

Thumbnail of user robertc3596
New Jersey
1 review
5 helpful votes
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December 11th, 2020

getdivorcepapers.com STAY AWAY; I wish I could say this company is just incompetent and incapable of delivering on their promises, but actually, they are a pure internet scam, with no intent of even trying to earn their fee.
To use their service, you have to pay in advance, and spend many hours filling out every detail of your personal and financial life, including your spouses. This entails gathering a significant amount of personal data and completing six or seven worksheets, which should allow a court to make an accurate and fair determination with regard to child support, alimony, custody, assets, and so on.

What was returned to me were blank forms, printed off the internet, with only both spouses names printed on top, and none of the information I provided. Obviously, a court will not act on blank forms.

My "caseworker" was Evelyn Martin, and despite several phone calls to customer service, who told me each time that Ms. Martin would call me back, and, at least four emails directly to Ms. Martin, she has never called or written to me, or made any effort to correct these issues.

This company is obviously in business to steal money. As far as I can tell, their ownership is in India, and not even reachable in US courts.

Again, there are numerous companies offering this service, but this isn't one. Thy are a scam, pure and simple.

Thumbnail of user brandonj48
Texas
1 review
1 helpful vote
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December 5th, 2017

Simple and easy, i very much appreciate that there was someone available to help through the chat on a saturday morning so i could get this finished. Knowlegeable and courteous staff.

Thumbnail of user aprilc45
Portugal
1 review
0 helpful votes
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June 21st, 2017

Very fast and easy process. Support team were very helpful and answered all my questions. I can recommend this process to any one who is going through the divorce.

Thumbnail of user melissah264
New York
1 review
0 helpful votes
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August 28th, 2018

I would recommend this site to anyone try to do it on the laptop not a cell phone and be patient and take breaks because its a lot of questions and you need to answer them right.

Thumbnail of user mycalal
New York
1 review
0 helpful votes
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December 20th, 2017

Completing the forms this way is the best, more private and I do not feel intimated by court personnel. I am at ease and know that I can get on with my life.

Thumbnail of user jonathans131
Ohio
1 review
2 helpful votes
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March 5th, 2018
• Updated review

Just as I suspected. They emailed me through this site and asked for my initial review to be deleted while they worked on my situation. Do you think they made good on getting me the remainder of my paperwork? Nope but I wasn't surprised in the least. I haven't wasted my time calling them back just to be lied to again and again. PLEASE stay away from these thieves! They will TAKE your hard earned MONEY and not provide you the material you paid for. GetDivorcePapers.com is a SCAM AND RAN BY A BUNCH OF LYING THIEVES!

Took my money and ran
February 12th, 2018
• Previous review

Paid over $230 for a dissolution and my packet was incomplete, it needed 5 more documents. Emailed the company well over 60 days ago and no response. I disputed the charges with my bank and when I contacted them today I was told I was not eligible for a refund even though it clearly states on their website that if it's rejected through the courts that they will refund your money. Stay as far away from these people as you can. I am out $230 of my hard earned money and no further along in my dissolution than I was when I started. Total and complete scam artists. Drive down the road, roll your window down and throw your money out, you will feel much better.

Thumbnail of user barbaras545
Georgia
1 review
1 helpful vote
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August 21st, 2018

Ms. Roselyn was very helpful. She was patient in answering my questions and helped me get a better understanding of how and when to file my paperwork with the courts. A+
Barbara

Thumbnail of user kylieb102
New York
1 review
0 helpful votes
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January 27th, 2022

This seems quite easy and fairly straight-forward so far. Loved that I could save a ton of money and it was simple. I would highly recommend this service.

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Thumbnail of user deannaf12
GB
1 review
0 helpful votes
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December 1st, 2017

This service has perfect for us. We are a couple that just grew apart from my fast onset of an autoimmune illness. We have 3 adopted children that we have had in counseling all their lives and are still in counseling and see a psychiatrist. They are special needs children through DSS. We are really good friends now and the kids have adjusted well with everything. We just have separated everything and gone our own ways. Our children are very important and that is why we have I guess not finalized a divorce. This was the easiest way and no court and lawyers. It was easy. I recommend it. I however dont like all the kid questions when there are no problems. I dont like making us take parent classes when we have raised a now 21 year old. Soon to be 18 year old. My daughter will be 15. We have done an awesome job together. They came from very abused and neglected homes. They are my life. They have always had counseling and we have all the parenting classes as well when we adopted through the state. I recommend their services.

Thumbnail of user jonathonh49
New York
1 review
0 helpful votes
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September 21st, 2021

This is one of the most effective and easiest ways that i have dealt with i was afraid for my first time but with this experience i would not go anywhere else

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Value
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Thumbnail of user tiffanyh84
California
1 review
0 helpful votes
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May 1st, 2018

This is a good site and a lot of good questions but you dont need to answer them all to get your point through some are redundant but overall worth the money

Thumbnail of user karinc12
New Mexico
1 review
0 helpful votes
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October 25th, 2017

I paid for this for a friend. At first his spouse consented to a divorce. About three days after paying for the service she changed her mind. The survey was never completed. He asked support about getting a refund. They did not, nor have they ever responded. I was only every able to contact them through the chat where I was told that he had to follow instructions in the account to request a refund. They will not send a transcript of the chat so I have no evidence of them saying as long as the survey was not completed they will refund the amount. He followed the instructions to request a refund but after 10 business days they never responded to the request. Again, I asked chat and they now say that they do not discuss refunds. They told me I had to email finance. After a week finance has never responded. I have tried to call but no matter what menu number I choose or how long I wait I am always the sixth caller - always. I am now in the lengthy process of filing a credit card chargeback.
Be careful. Not only do they steal your money but they have your sensitive personal information such as social security numbers.
They also state on the website that the total charge is $139 and there is never another charge. Yet when you go to pay there is an additional $4.95 processing fee. First red flag.
Based on the poor grammar in the auto emails I suspect this company is not based in the US.

Thumbnail of user dianed902
New Jersey
1 review
0 helpful votes
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March 9th, 2021

I wish I had read the reviews BEFORE I gave them my money. You will pay $139.00 just for filling out the online questionaire. If you want the paperwork mailed to you, that is an extra $39.00 (not made clear) they try to charge extra for EVERYTHING and they don't include the costs to file it in the courts. They are so bad I walked away from my $179.00 to take my business elsewhere. I told them I did not plan on using their service and they refused to even reimburse the mail fee (I never went as far as having them mail anything) Here is the response I received when I asked for the shipping to be refunded since I was not using their service. Check out all the incorrectly spelled words! SCAM!
"Then you could had simply avoided the shipping fee by not selecting or clicking on Confirm Shipping. Also, Shipping has been included due to the fact that many of our clients from your state has trouble printing out the forms in the correct format or size/quality of papers as required by the court and on many occasion their papers were turned down by the correct for the said reason. Therefore in order to avoid any further complications, we have made it Mandatory so that not only your papers will be accepted by the court but can be finalized on time without any delay. There are lots of forms & pages, The actual form size from the court are not in proportion. We need to allign it and fit them in the special papers and will mail it to you.If you try with ordinary papers, you will print out with some lines missing and the court won't accept them, So just to avoid it, we have introduced shipping"

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Thumbnail of user dheerajp
Angelina P. – GetDivorcePapers Rep

Dear Diane

We apologize for the inconvenience you had.

We do not charge any customer for shipping. If you had selected the option to ship the papers than system would have automatically charged you for the shipping. We have canceled your shipping and refunded the shipping funds back in your account. We will notify you once the papers are ready than you can print your papers by your own.

Regards

GetDivorcePapers

Thumbnail of user dayanjaliw
Rhode Island
1 review
3 helpful votes
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February 4th, 2017

The only reason why I used this service without simply filling out the paperwork myself was because they guarantee 100% court approval or your money back. While preparing files when I contacted them the reply from Angelina Parker, The Director of Support Services, was very unprofessional but I didn't care much of it because she answered the question. But when the papers were rejected from the court and I contacted the GetDivorce, I didn't receive a reply until I finally emailed saying that I will file a consumer report. Angelina responded with just one line in a very unprofessional email to send a copy of the forms received and the money will be refunded. I sent the packet and again no replies for many emails after that. I had the court date last week and the judge rejected the "Marital Settlement Agreement" as well. I sent a final email to Angelina with a update and contacted consumer reports. Do not waste your money and time. This could be a very good service but obviously it is as horrible as it can get. Who has the time or energy waste on having to deal with people like this. Hope this review will save you!

Thumbnail of user dheerajp
Angelina P. – GetDivorcePapers Rep

Dear Dayanjali

Evelyn was in constant touch with you and replying all your messages on time. Even your last message was "Great thank you!" on 07-14-2016. Which shows that you were extremely satisfied with the services.

We updated your forms several times as per your request and you even downloaded the forms from the system.

If you still want to make any changes than please do let us know. We will update your papers free of cost but unfortunately you are not eligible for the refund.

Regards

Thumbnail of user monicad41
New York
1 review
0 helpful votes
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March 23rd, 2017

The process is very straightforward with great explanations and an easy to use online live chat. It would be nice to have an idea of the percentage completed along the way, but overall great service!

Thumbnail of user patrickr578
California
1 review
0 helpful votes
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January 26th, 2022

This is more convenient than running back and forth to the Courthouse. Your process is very simple and self explanatory. If you get stuck or need help, there is someone on hand to assist you.

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Thumbnail of user renatah11
New York
1 review
0 helpful votes
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December 28th, 2020

It was fast simple and easy. I recommend this service for anyone going thru a divorce and need to get over and out of the situation as fast as possible with little to no issues

Thumbnail of user ashleyl717
New York
1 review
0 helpful votes
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January 26th, 2022

This has been a fairly simple process for a hard time dealing with a ruined marriage, child loss, and domestic violence. The website has made it smoother.

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Thumbnail of user sandrac413
New York
1 review
0 helpful votes
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June 26th, 2019

Hello, Using Get divorce papers is really simple. Those that have children and/or property need not apply. This is really simple if both parties agree in everything!

Thumbnail of user elijahm43
California
1 review
0 helpful votes
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June 21st, 2017

I received all the information from this company required to file my divorce in my state. The papers were ready almost instantly when i finished the question answer section. Amazing service.

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From the business

Getting a divorce does not need to be a headache. We have a guide that you can use to assist you through your divorce process online. In most cases, your forms can be completed in an hour or less. We only need you to answer some simple questions and we will use these questions to complete your divorce forms. You don't have to go through the tedious process of hiring an attorney and therefore there is no waiting! The process is very simple and... you can download the forms online!

Business History

Since 2005, our website has been attending to many clients thus gaining a wide range of experience in divorce preparations. We know all the rules of the game and our legal team is always at his heels to give you updated documents. Whichever circumstances you may find yourself in, whether you are working or very busy, you don't need to worry because our team will always work hard to give you the correct filled forms. Your work will be to attend the court proceedings since we also suggest or offer to look out for the best court for you.

Company Representative

Thumbnail of user dheerajp
Angelina P.
Director,Support Services
Typically does not respond to reviews

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