• GetDivorcePapers

GetDivorcePapers

Write a Review

Overview

GetDivorcePapers has a rating of 3.4 stars from 680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetDivorcePapers most frequently mention live chat, easy process, and great service. GetDivorcePapers ranks 4th among Legal Documents sites.

  • Service
    195
  • Value
    194
  • Shipping
    190
  • Returns
    186
  • Quality
    191

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
8
Neutral
1
Negative
3
8
See all photos
How would you rate GetDivorcePapers?
Top Positive Review

“Thank you”

Jamie T.
4/29/24

Thank you, GetDivorcePapers.com, for providing a trustworthy, easy, and affordable way to get divorce papers sorted. It's definitely not a scam; it's a lifeline for those of us who can't afford expensive legal fees but need to ensure everything is handled correctly. Their step-by-step process and attentive customer service made all the difference.

Top Critical Review

“SCAM”

Ukema W.
8/12/24

Do not! I repeat! DO NOT GET SCAM LIKE I DID HERE! RUN! THEY ARE NOT LEGIT! DO NOT WASIT YOUR TIME OR MONEY! They have the same person working every part of this fake organization, they don't return emails, phone calls, or refund requests. These folks have been having me stressed about receiving my money back for a month now. And there have been no luck getting it back, I had to dispute with my bank.

Reviews (680)

Rating

Timeframe

Other

Reviews that mention popular keywords

divorce papers (45) divorce process (27)
Thumbnail of user kimberlys1434
New York
1 review
0 helpful votes
  • Send Message
June 28th, 2021

So much easier than trying to do this on your own I own a big thanks to the GetDivorcepapers who helped me through this hardship. Thank you thank you thank you

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelled145
New York
1 review
0 helpful votes
  • Send Message
August 3rd, 2017

Very easy to fill out the information, a lot easier then the paper packet they wanted me to fill out. Very quick and easy, information east to understand and answer.

Thumbnail of user zoulfiran
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 6th, 2019

They shamelessly take advantage of their clients. Their check out website was set up in way that one cannot easily move to the next page without agreeing for a rush order for an extra $91. I immediately called them to cancel this rush order and was told that the request was placed and I will be reimbursed in a couple of weeks. My papers were received in about 10 days ( not a rush order time frame). When I called 4 weeks later I was told that my request for a refund was denied with no reasons provided. Customer service is trained to behave like robots with no consideration. They do not offer a solution, refuse to transfer to a supervisor.
Here is a transcript of our live chat. The phone conversation was the same:
Me: I was charged for an expedited shipping. I called to cancel the expedited charge right away. I received my document as a routine shipment, not expedited. My request for a refund was denied.
Agent: Alright
Unfortunately, it cannot be refunded.
Me: How do I write a review on your web site?
Agent Audrey: Go to the website.
Me: thanks, that was helpful
Waiting for more instructions...
So how do I write a review?
Audrey: As i said, go to the website.
Me: And...
Audrey: Write the review.
Me: can you be more specific about where I can find an option to write a review
Me: The answer on the website would not suffice
Me: I am still waiting

Audrey
Review US! - https://www.sitejabber.com/biz-review?key=55b7dccfee083

This is not even their website.
So I am writing my review here. It seems like the reviews they have on their web site are FAKE!

Thumbnail of user joshuam301
Illinois
1 review
2 helpful votes
  • Send Message
February 13th, 2019

Very poor service. My dad purchased this to get his divorce done, and then immediately had a widow maker heart attack that he was lucky to survive, but then while in hospital he was diagnosed with Stage 4 cancer. Since then, I've taken over his affairs as PoA, and am getting everything in order. While trying to get his forms filled out properly (the first time his paperwork was rejected by the court), I found that it wouldn't update to save and download. I contacted my case worker, I called, I did chat... Nobody could get it worked out and get me my proper paperwork. The website legitimately does not work properly. It is a broken service. A tried and true scam.

That's when I started asking for a refund. Because it was after 60 days, they said no refund. I have piles of paper of proof that he was in the hospital near death, and his soon to be ex-wife has the rejection letter but wont answer my calls.

I find it to be a little ridiculous that they couldn't give me the product as they promise it, but then skirt any responsibility and tell you essentially to get lost when it comes time to cash in on the 100% Money Back Guarantee.

I just ponied up and got a payment plan going with a lawyer now to handle it for my dad, so he doesn't have to die married to a woman who was awful to him during his life.

Shame some companies and people have no compassion for fellow humans. This would be one of those companies.

Steer clear. Not kidding. It. Is.A. Scam.

Thumbnail of user erikac65
California
1 review
1 helpful vote
  • Send Message
December 21st, 2018

This is a very fast and cheap way of getting a divorce for ppl who cant afford expensive laywers. I will recommend this to anyone who will be divorcing.

Thumbnail of user jamest494
New York
1 review
0 helpful votes
  • Send Message
August 28th, 2018

Everything was really easy! I just think there is to many personal questions that really doesnt have anything to to with filing for a divorce. But overall very easy!

Thumbnail of user bridgettej16
New York
1 review
0 helpful votes
  • Send Message
September 24th, 2021

I like the conveniency of being able to get self-help for legal support and the comfort of your own home and knowing that the customer privacy is being well secured love it

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonjah16
Spain
1 review
0 helpful votes
  • Send Message
July 14th, 2018

GetDivorcePaers was simple and very easy to use. I was able to save time and money by using their online forms to simplify the process and make divorce so much easier!

Thumbnail of user jonathann223
New York
1 review
0 helpful votes
  • Send Message
September 23rd, 2021

I feel relieved that I am not burdened with all the paperwork because of GetDivorcePapers. I encourage you to allow them to do the paperwork for you. Thank you GetDivorcePapers for your help.

Service
Value
Shipping
Returns
Quality
Thumbnail of user beverlyo8
Texas
1 review
0 helpful votes
  • Send Message
April 2nd, 2017

Getdivorcedpapers.com was very easy to complete, answered questions very quickly. They are easily available if any help required. Questions were easy to understand and the entire process was smooth.

Thumbnail of user byrona17
Texas
1 review
0 helpful votes
  • Send Message
August 15th, 2018

This process was very easy, and when i chatted they responded immediately. They answered questions promptly, and i wouls recommend this to anyone getting a divorce.

Thumbnail of user amym179
California
1 review
0 helpful votes
  • Send Message
May 5th, 2017

The Live chat has been very helpful and the process is very thorough and fulfiliing. My divorce ends quickly and smoothly since we both have nothing in common and both agree.

Thumbnail of user jamesm759
Texas
1 review
0 helpful votes
  • Send Message
December 23rd, 2017

IM very satisfied with the sevice even with the chat on line she was very khelpfull with everything i had askednow i just want to see the results of the paper workand i will recomend you very higlythank you

Thumbnail of user emilyj826
Germany
1 review
0 helpful votes
  • Send Message
January 3rd, 2024

Easy, fast and efficient way to handle this process.
I definitely recommend this for those who are able
To meet the requirements.

Tip for consumers:
They are very quick to respond if you have any questions

Products used:
California Divorce Services

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimberlyt666
New York
1 review
0 helpful votes
  • Send Message
June 20th, 2021

Filling out the paper work for a divorce with a child can be a little overwhelming, yet the process to get the documents through GetDivorcePapers is relatively easy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user benb856
Wisconsin
1 review
1 helpful vote
  • Send Message
August 3rd, 2021

I did a charge back dispute
After yet again attempting to get my papers fixed finished useable and was not successful you keep getting extorted to open an account to work papers... They provided tracking to the shipping of photo copied work that was incomplete and not useable. In doing so they established they delivered something my bank took that money back from me and paid those a holes

Fact: I did not rescieve my work product complete and ready to file
Fact: I did not get my work product sent overnight for my 34.95 it came a week after they sent it. That is not overnight
Fact: you have to purchase an extension pack to have access to your work product to make changes
Fact: it does not get finished over night in two days or even a week. You have to fill in forms yourself. No personal interview
You have to have your forms reviewed and approved up to three weeks
And you have to Check your e mail for reviewers response whenever they get to it all while that thirty day window is Closeing on your account then you have to renew your account to access and finish your paperwork. GO pay a paralegal locally or just file the docs from your local courthouse these docs they use you can download for free and they will tell you how to do it you will be better off and you won't have some rude guy in Jersey hang up on you Or call you stupid or be flagrant. Hope you guys get if your divorce involves property kids or unique issues. GET a Lawyer if your just someone with none of that a simple shake off. Full out your own paper as do it don't pay these people they don't care and they won't help they aren't lawyers

Tip for consumers:
Review my review

Products used:
Purchased divorce package

Service
Value
Shipping
Returns
Quality
Thumbnail of user craigw507
New York
1 review
0 helpful votes
  • Send Message
June 17th, 2021

Easy fast great support team questions had notes to help understand everything u are asked. So far so good and I am pleased with this service

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesr200
California
1 review
0 helpful votes
  • Send Message
May 11th, 2016

The whole process is very easy and stream lined. Thank you for giving both myself and my Ex a real solution to time constraints.

Thumbnail of user meaganb6
California
1 review
0 helpful votes
  • Send Message
December 15th, 2016

They make everything really simple and easy to understand, the price is also reasonable. I recommended this site to a friend of mine already.

Thumbnail of user nickh103
New York
1 review
0 helpful votes
  • Send Message
September 21st, 2016
Verified purchase

Very thorough and detailed. Every stone has been uncovered. Great service so far! Eager to see how long this will take to be finalized.

Thumbnail of user dheerajp
Angelina P. – GetDivorcePapers Rep

We are pleased to hear you had such a simple and easy experience!

Thumbnail of user tashaj60
New York
1 review
0 helpful votes
  • Send Message
February 9th, 2022

Thank you for helping me make this process simpler than usual I really appreciate the help. I think your service is very thorough and efficient.

Service
Value
Shipping
Returns
Quality
Thumbnail of user benjaminh382
New York
1 review
0 helpful votes
  • Send Message
January 31st, 2022

Even with all the stress of getting a divorce GDP made it so easy. Your services have been quick and easy. Great app much recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sophiat121
New York
1 review
0 helpful votes
  • Send Message
January 28th, 2022

Keep the good work. This online system helps and will continue helping a lot of people. So far I been very pleased with this service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user darnellm16
New York
1 review
0 helpful votes
  • Send Message
September 14th, 2017

This s a great way too handle an amicable divorce when both parties are not fighting. It makes it much easier and more affordable.

Thumbnail of user erinh70
New York
1 review
0 helpful votes
  • Send Message
December 3rd, 2017

I have three kids whom are still very little. This website is so convenient especially when your going through a time like a divorce.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Getting a divorce does not need to be a headache. We have a guide that you can use to assist you through your divorce process online. In most cases, your forms can be completed in an hour or less. We only need you to answer some simple questions and we will use these questions to complete your divorce forms. You don't have to go through the tedious process of hiring an attorney and therefore there is no waiting! The process is very simple and... you can download the forms online!

Business History

Since 2005, our website has been attending to many clients thus gaining a wide range of experience in divorce preparations. We know all the rules of the game and our legal team is always at his heels to give you updated documents. Whichever circumstances you may find yourself in, whether you are working or very busy, you don't need to worry because our team will always work hard to give you the correct filled forms. Your work will be to attend the court proceedings since we also suggest or offer to look out for the best court for you.

Company Representative

Thumbnail of user dheerajp
Angelina P.
Director,Support Services
Typically does not respond to reviews

How do I know I can trust these reviews about GetDivorcePapers?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GetDivorcePapers?