• GetDivorcePapers

GetDivorcePapers

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Overview

GetDivorcePapers has a rating of 3.4 stars from 680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GetDivorcePapers most frequently mention live chat, easy process, and great service. GetDivorcePapers ranks 4th among Legal Documents sites.

  • Service
    195
  • Value
    194
  • Shipping
    190
  • Returns
    186
  • Quality
    191

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
8
Neutral
1
Negative
3
8
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How would you rate GetDivorcePapers?
Top Positive Review

“Thank you”

Jamie T.
4/29/24

Thank you, GetDivorcePapers.com, for providing a trustworthy, easy, and affordable way to get divorce papers sorted. It's definitely not a scam; it's a lifeline for those of us who can't afford expensive legal fees but need to ensure everything is handled correctly. Their step-by-step process and attentive customer service made all the difference.

Top Critical Review

“SCAM”

Ukema W.
8/12/24

Do not! I repeat! DO NOT GET SCAM LIKE I DID HERE! RUN! THEY ARE NOT LEGIT! DO NOT WASIT YOUR TIME OR MONEY! They have the same person working every part of this fake organization, they don't return emails, phone calls, or refund requests. These folks have been having me stressed about receiving my money back for a month now. And there have been no luck getting it back, I had to dispute with my bank.

Reviews (680)

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Reviews that mention popular keywords

divorce papers (45) divorce process (27)
Thumbnail of user carloss163
New Jersey
2 reviews
2 helpful votes
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January 23rd, 2019
• Updated review

My concerns were addressed, and I'm moving forward with their service. While the process is simple, I don't agree with them signing you up for two memberships, and I'm sure most customers would feel the same way. It was unfortunate that the company did not want to help over chat or phone, and a representative had to reach out through my negative review on the site to address my concerns, but figured I would update the review anyway. Thanks.

Horrible service, steal your money, customer support is useless
January 16th, 2019
• Previous review

They automatically signed me up for some BS monthly subscription. Not just 1, but 2 services I did not want to be signed up for. I was charged twice, and they refuse to give me a refund. Stay away from this horrible company. Can't even leave negative reviews on their site, go figure.

Thumbnail of user pedroc50
Florida
1 review
0 helpful votes
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November 16th, 2017

Being married for only 4.5 months I knew I needed to get out due to the circumstances that were occurring. My cousin helped me with this website because this marriage is not something I need to stay in. Super easy and quick process.

Thumbnail of user maryb713
New York
1 review
0 helpful votes
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November 19th, 2017

This is a very good service. Easy to use. And very helpful. Just be sure to have all available financial, tax, expenses, court orders, and anything else like old check stubs with information about the other party to make the process go quicker.

Thumbnail of user jordana89
Pennsylvania
1 review
5 helpful votes
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November 14th, 2019

Everything went smoothly at first, they're responsive to questions though their case agents are kind of non-communicative. Got my papers however please note that they are actually secretly a subscription service. They will attempt to charge you 50$ a month :O they also will attempt to charge you $187 if you want to cancel. This is NOT made clear before hand. Also note that reviews are asked before you finish the process (I. E. before You're even aware of the hidden side. This is artfully done. Notice the amount of reviews that say, "so far".) also when receiving papers from the company they were completely out of order and took me a long time to sort out. Be careful

Thumbnail of user darins18
New York
1 review
0 helpful votes
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March 30th, 2017

Very professional process. I was dreading this entire ordeal, as it has been something that has lingered unresolved for a long time... shortly after being married I was deployed and although we remained married, we never lived together again. I think I always held on to us truly starting our marriage but after all of this time, you are helping me actually start my life. Very easy process... I am very happy with this entire online divorce process and recommend to anyone!.

Thumbnail of user nicolew144
Missouri
1 review
2 helpful votes
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January 16th, 2018

I have been going back and forth with my bank disputing these charges. I sent in several disputes to Getdivorcepapers with no answer or follow up. I never got any paperwork as they never completed them, I still have not got an answer on my refund. Now all I get is I cant request one because it has been over 60 days even though I requested it within the time frame with no response. Now I am out 144 dollars and still had to pay and find another option for my documents as this company never fulfilled the services they "guarantee". I will be submitting a fraud request to the better business bureau as well. I never got the service that they took the money for.

Thumbnail of user jamesl290
Alabama
1 review
0 helpful votes
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February 16th, 2017

Getdivorcepapers.com has very easy forms to establish the documents on your mobile device on my own time. Overall great service. Very detailed and saves you the cost of an attorney if everything is agreed upon and uncontested.

Thumbnail of user kathyy129
New York
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

I fell in to the trap of so many reviewers - I did not read the reviews before signing up with getdivorcepapers.com. The product I got had missing and incorrect information, and incorrect forms. I had to fix these myself, which was the whole point of hiring a service to do it for me.

When I asked for a refund, I was told I did not qualify because I accessed their site (as soon as you open the questionnaire = access), and a courthouse had not refused my papers. They acknowledged I would have to sign incorrect documents (that's illegal), pay to file, just to see if they get refused so I could qualify to get my money back.

The service is terrible, you don't get what you're promised, and their refund loopholes mean they're just stealing your money.

Tip for consumers:
You have to gather all the information, type it in to a website, just to have them put it incorrectly on the wrong forms. It's the same amount of work to get the forms and fill them out yourself, correctly.

Service
Value
Returns
Quality
Thumbnail of user rayw54
New Hampshire
1 review
0 helpful votes
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February 17th, 2017

My divorce is tragic My soon to be ex is 100% disabled and currently in a nursing home. There is a strong possibility she will never be able to move back into her own residence. Your services have allowed us to part ways at a low cost without any additional unnecessary stress. The services provided have been great.

Thumbnail of user arlenem31
Texas
1 review
0 helpful votes
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December 29th, 2017

Overall I feel this is a very easy app to use. However, I feel the personal questions about your spouses income and monthly expenses are hard to answer if you are not communicating. Glad this was an option, saved me a great deal of money.

Thumbnail of user nelsonr44
Germany
1 review
2 helpful votes
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March 11th, 2019

During this difficult time trying to start a new chapter of my life, being able to take care of all the legal paperwork from home, on my time, was not only convenient but comforting. I also feel that it was a very efficient process and worth the small amount of money for this to be handled so well.

Thumbnail of user onm1
New York
1 review
5 helpful votes
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May 10th, 2018

This company is a scam. 1) They charge my money more than $139, and Divorce paper is out dated. 2) they keep my credit card num and charge you without any permission. 3) I tried calling, emailing, going on their website to get them to refund me, they said will refund around 7 days. It's been over month and half and I still cant get refund...

Thumbnail of user dianas128
California
1 review
1 helpful vote
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July 25th, 2017

The divorce process is cumbersome and lengthy. I can understand why lawyers charge what they do. This is a very less expensive way for divorce and fast way of getting divorce, but realize that some input will be required by you.

Thumbnail of user hongbos
California
1 review
3 helpful votes
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December 16th, 2016

It says it's easy but it's not, and when you ask questions, they just keep giving you the official answer of "following the procedure", and if the form is incomplete, they say it's your fault because you didn't fill it out correctly. This is completely useless, and don't even try to get your money back, since you already signed an agreement...
I highly advise you go somewhere else!

Thumbnail of user dheerajp
Angelina P. – GetDivorcePapers Rep

This is the complete activity of the customer on the website:

Payment Date and Time: 12-02-2016 11:44 AM
Interview Completion Date and Time - 12-02-2016 12:42 PM

Order Downloading History

File Downloaded IP Address Download Date/Time
Fl100. Pdf 107. 184. 93. 19 12-02-2016 12:49:08 PM
Fl160. Pdf 107. 184. 93. 19 12-02-2016 12:49:50 PM
Fl160. Pdf 107. 184. 93. 19 12-02-2016 12:49:54 PM
Fl115. Pdf 107. 184. 93. 19 12-02-2016 12:50:53 PM
Fl100. Pdf 107. 184. 93. 19 12-02-2016 01:46:15 PM
FL110-Summons. Pdf 107. 184. 93. 19 12-02-2016 01:46:17 PM
Fl160. Pdf 107. 184. 93. 19 12-02-2016 01:46:25 PM
Fl130. Pdf 107. 184. 93. 19 12-02-2016 01:46:31 PM
Fl115. Pdf 107. 184. 93. 19 12-02-2016 01:46:33 PM
Fl117. Pdf 107. 184. 93. 19 12-02-2016 01:46:35 PM
Fl335. Pdf 107. 184. 93. 19 12-02-2016 01:46:38 PM
Fl140. Pdf 107. 184. 93. 19 12-02-2016 01:46:41 PM
Fl142. Pdf 107. 184. 93. 19 12-02-2016 01:46:43 PM
Fl141. Pdf 107. 184. 93. 19 12-02-2016 01:46:45 PM
Fl144. Pdf 107. 184. 93. 19 12-02-2016 01:46:52 PM
Fl150. Pdf 107. 184. 93. 19 12-02-2016 01:46:54 PM
Fl165. Pdf 107. 184. 93. 19 12-02-2016 01:46:56 PM
Fl180. Pdf 107. 184. 93. 19 12-02-2016 01:46:58 PM
Fl170. Pdf 107. 184. 93. 19 12-02-2016 01:47:04 PM
Fl190. Pdf 107. 184. 93. 19 12-02-2016 01:47:06 PM
Fl100. Pdf 107. 184. 93. 19 12-07-2016 02:47:06 PM
FL110-Summons. Pdf 107. 184. 93. 19 12-07-2016 02:47:08 PM
Fl160. Pdf 107. 184. 93. 19 12-07-2016 02:47:30 PM
Fl117. Pdf 107. 184. 93. 19 12-07-2016 02:48:39 PM
Fl115. Pdf 107. 184. 93. 19 12-07-2016 02:49:09 PM
Fl140. Pdf 107. 184. 93. 19 12-07-2016 02:49:34 PM
Fl142. Pdf 107. 184. 93. 19 12-07-2016 02:49:35 PM
Fl150. Pdf 107. 184. 93. 19 12-07-2016 02:49:47 PM
Fl141. Pdf 107. 184. 93. 19 12-07-2016 02:49:54 PM

Customer downloaded the forms on 2 different dates first time on 12-02-2016 and second time 12-07-2016.

Customer called us today and told us that the forms are incomplete. When we asked why he thinks the forms are incomplete he provided us the reason that he didn't provided us the complete information.

It was a complete fault by the customer. We prepared the papers based on the answers provided by us by the customer. Customer downloaded the forms and services has been rendered.

If you want to update your online interview than we are ready to update the forms. But the mistake was not by the company.

Thumbnail of user dennism1145
Panama
2 reviews
0 helpful votes
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September 13th, 2023

On the day of purchase they advertise it as $188.99. But they did 2 billings, one for the correct amount and an additional seperate charge for $39.99. Now a few weeks later they add an additional charge of $49.99 where I have authorized no extra charges of any kind. Three seperate days of calling in to discuss and NO ONE ever answers the billing line. This is flat wrong and unethical.

Tip for consumers:
Extra charges added with NO APPROVAL and no one ever answers the support line.

Products used:
No contest divorce.

Service
Thumbnail of user dakotad5
Minnesota
1 review
0 helpful votes
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March 30th, 2017

I think this is a great service that asks detailed questions in an effort to allow a divorce to go as smooth as it can without leaving room for error. Very simple instructions. I can understand every question asked in the interview. Makes me feel confident in the process of divorcing.

Thumbnail of user tonyo32
California
1 review
0 helpful votes
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May 31st, 2017

I recommend this company to anyone who is going through a divorce. Instead of paying huge money to lawyers just hire them to prepare your papers and file your own divorce. Online and phone support is always available even on weekends when most of the lawyers are not available. Valuable service in reasonable price.

Thumbnail of user taraf177
Texas
1 review
0 helpful votes
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July 8th, 2020

Very affordable, however, it would be great if there was a section for spouses that want nothing from their husband or wife but to walk away with a clean slate when filing for a divorce to make it all similar.

Thumbnail of user alanm102
New York
1 review
0 helpful votes
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April 20th, 2016
Verified purchase

This process works, it is far, far cheaper than the next most affordable option I was presented with by a friend who is currently employed as a lawyer for an international firm. The details required are easy enough to come by with an internet connection, eg, addresses.

Thumbnail of user stephenw745
New York
1 review
0 helpful votes
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June 13th, 2020

It was simple and not too time consuming. The price was extremely reasonable compared to other online sites i looked into. I only ran into one problem while filling out information but when i called the customer assistance phone line they not only were quick to answer but solved my issue right away. I thought that was wonderful!

Thumbnail of user melanias9
Illinois
1 review
0 helpful votes
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September 25th, 2021

Thanks. To getdivorcepapers.com for this excellent web page Im looking forward to take this shadow out my life. I married this guy didn't know he be deported to his country never hear nothing about him, But with Getdivorcepapers.com I know am in Good hands. Thank you! For this website my scale is 10. The best.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisag3363
New York
1 review
0 helpful votes
  • Send Message
December 4th, 2023

If I had to do this over I wouldn't use them. The communication is terrible. Trying to get a hold of anyone is close to impossible. Also when you do get someone they are extremely rude. I called with a simple request - to get a receipt of all my payments. They would not provide this.

So if you need help and support through the process and the ability to talk to someone whether on the phone or email, don't use this company.

Ha! Also, to verify this review it asks for a proof of purchase…like I could get that from the company!

Thumbnail of user derricks21
New York
1 review
1 helpful vote
  • Send Message
January 23rd, 2016

This service is beyond amazing. It is very affordable and if you have any questions, feel free to call the toll free number and they will walk you through the entire process. It was such a relief dealing with them! Highly recommended to anybody looking for an affordable divorce.

Thumbnail of user jamib7
Illinois
1 review
0 helpful votes
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October 4th, 2017

This is a lot easier to fill out than the one I originally stared from printing off the forms online. A little more explanations for certain things would help. Definitions for certain things would be nice for those of us who know nothing about this or how it works.

Thumbnail of user christinek95
California
1 review
0 helpful votes
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March 13th, 2018

The process overall is fairly simple, especially if both parties agree on terms. The interview process is great because if you need to take a break and walk away for a while or even a day, you can. It preserves the dignity of those who have been a victim of adultery and take too hard to deal with face to face questions about details from an attorney.

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From the business

Getting a divorce does not need to be a headache. We have a guide that you can use to assist you through your divorce process online. In most cases, your forms can be completed in an hour or less. We only need you to answer some simple questions and we will use these questions to complete your divorce forms. You don't have to go through the tedious process of hiring an attorney and therefore there is no waiting! The process is very simple and... you can download the forms online!

Business History

Since 2005, our website has been attending to many clients thus gaining a wide range of experience in divorce preparations. We know all the rules of the game and our legal team is always at his heels to give you updated documents. Whichever circumstances you may find yourself in, whether you are working or very busy, you don't need to worry because our team will always work hard to give you the correct filled forms. Your work will be to attend the court proceedings since we also suggest or offer to look out for the best court for you.

Company Representative

Thumbnail of user dheerajp
Angelina P.
Director,Support Services
Typically does not respond to reviews

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