I placed an order on 2/1/25. As of 2/7/25, the website continues to say my order is "being processed." The phone number on the website does not work except I got through one time (out of at least 20 calls). I left a voicemail message which call was not returned. I have emailed through the website multiple times. Again, no response. I have even sent a message through Facebook, however, according to their FAQ, the only way to cancel the order is by calling. I have experienced horrible customer service and will never shop with this company. EVER. I am listing the "date of experience" as today but this has been going on for days.
Overview
GHD has a rating of 2 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GHD most frequently mention and customer service. GHD ranks 578th among Hair Care sites.
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- Leeds, WYORK, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members