I got an email from gift rocket saying that a gift I had sent was canceled without an explanation.
I sent three emails asking for an explanation and have not even got as much as a courtesy response.
Don't bother! Just give cash or a gift card, because they charge you 3% to give the gift recipient money to deposit into their bank account or paypal account. Not really a gift card!
First time using it and it was fast. It was personalized with a holiday theme of your choice and with a message. Where have you been all my life, will be using this in the future.
Giftrocket was a smooth easy process from start to finish i would highly recommend this. Also this was a neat way to receive a gift from friend or family.
I received a gift card from a friend for dog sitting for her. It was so easy to use. I would definitely use it myself to send a gift card the next time I need to send one.
Giftrocket is a complete scam! Went to get a gift card for hockeytown cafe and it led me to giftrocket. The website seemed legit, saying you can get a giftcard to spend anywhere. Which i thought was cool in case they didnt want to use it at the place we suggested. Kinda stupid because i could just go to cvs and get a visa or mastercard gift card thats just like money. Anyway, i gave my card number, money was taken out and then you have to "activate it" online. In the process it asks for either a bank account number or credit card number to transfer money to and charges a 20% fee for it. (So your basically paying to have money go into your account!) and it accepts NO debit cards. Big red flag. I didnt even bother with that because all i have is debit and im not about to hand out another credit card number for them to keep taking money from because i knew then that it was a scam! What legit website asks for a bank account, routing, etc number?! Also, they have NO CONTACT NUMBER. You can only send them email which they dont even answer to! I hate scam artists. I cant believe i fell for this $#*!! So i had to cancel my card needless to say, i learned my lesson. Just go to the actual restaurant and get a card or get your cards from cvs, etc. Also, positive reviews have to be from the scammers. Dont take a chance
I was both Pleased and Excited to receive my GiftRocket Gift card.
The survey was easy and entertaining.
Looking forward to more opportunities.
I will be using my Gift card today.
Great service! Quick and reliable! I was given a gift card through Gift Rocket and was able to change the place I wanted to use it or I was given the option of receiving actual money.
This was easy to use. I am not sure why I need to type 100 characters. Please tell me why? It was easy to use, very easy. It worked. We use the gift card and are happy.
This site is very difficult to navigate. Their customer service is very poor. The redemption choices are very limited. I do not suggest using this service.
I tried to redeem a $50 gift amount but when I tried to open the. Pdf file my anti virus picked up a trojan logger and I cant open the file up. Dont know what to do
Amazing way to send someone a thank you gift or show of appreciation! Was easy to use and even lets you send a thank you message to the person that sends it you. Super easy to use!
I was able to choose between a gift card or having the cash put in my bank account. I chose to have the cash put in my bank so I could spread the cash around. I love receiving the gift this way.
I bought a friend a gift code, he redeemed it and it said he would get it by Monday, it is not Wednesday and he still does not have it, and the bloody email still hasn't been responded to! Stay away!
So easy to redeem, I strongly suggest this type of gift... safe and secure, and so easy to send and even better to receive. I will recommend GiftRocket to all of my friends.
It was prompt and fast I love it will definitely use again. There was a multitude of choices. I never felt pressured. It was definitely a great experience.
It's a very nice website. It is very simple to give gift to are relative an make them happy...
It is truly amazing website to give gift and make card digital.
Very professional service.the moment I request the service and the time it takes to deliver is exceptional.
Very punctual and professional service provider.
Very easy site to use for gift cards. E gift card delivered to the intended recipient very fast. Small fee for using site but overall awesome site to use.
Redeeming my gift certificate on GiftRocket was so simple. I appreciate that you can select from a wide variety of vendors and even have the funds deposited directly into your account!
Overview
GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
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- Mountain View, California, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the trouble Jack! Please send us an email at support@giftrocket.com with the confirmation number and the issue and they'll help typically within a few hours. Thanks!