• GigaPros

GigaPros

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Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 7th among Web Hosting sites.

  • Service
    127
  • Value
    127
  • Shipping
    88
  • Returns
    102
  • Quality
    127
Positive reviews (last 12 months): 100%
Positive
17
Neutral
0
Negative
0
How would you rate GigaPros?
Top Positive Review

“Prompt, patient and helpful.”

Gason P.
6/22/24

Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away. Thanks.

Top Critical Review

“Deceptive Advertising, horrible customer service and RESOLD MY SERVER!”

Randall L.
12/13/17

I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me. This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR. My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.

Reviews (476)

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Reviews that mention popular keywords

web host (164) customer support (71) customer service (58) control panel (56) tech support (33)
Thumbnail of user gasonp
Italy
1 review
0 helpful votes
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June 22nd, 2024

Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away. Thanks.

Thumbnail of user donib4
Austria
1 review
0 helpful votes
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July 2nd, 2024

Nothing seems to much trouble for them and they must have patience to deal with me! I would not think twice about recommending them to anyone wishing to start or host a website. 5/5 Gigapros US VPS hosting service! They offer 24/7 helpful online support via Live chat and also Skype - it is very convenient. Double Thumbs Up!

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Thumbnail of user angelinos
Spain
1 review
0 helpful votes
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July 2nd, 2024

I like Gigapros fast vps hosting so far. It's cheap and provide good, reliable service without limitation on space or bandwidth. They have helped us with everything we needed. I like them and highly recommend to others. I am convinced to have chosen the right solution for my needs. I appreciate the service and am thankful for the people who are available to help me when I need it.

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Thumbnail of user gutherh
Austria
1 review
0 helpful votes
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July 2nd, 2024

I have not been disappointed. After being on crappy hosting for so long, all I have to do now is relax and manage my forum, because I know my hosting is taken care of by pros. I recommend Gigapros to everyone. #1 host in my opinion. Majority of support issues are answered within 15 minutes by the support techs. What I like about Gigapros fast vps hosting is that everything is very easy.

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Thumbnail of user winfriedv3
Estonia
1 review
0 helpful votes
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May 19th, 2024

I'd recommend them to anyone looking for their own bit of space on the internet. For those wanting to run a business from a Gigapros account just remember you are only paying a USD 20 month for VPS and if you need super high performance and 100 uptime then you need to spend some money and do it properly. Too many times I see people expecting enterprise level servers and support for web hosting cost. I've gotten amazing service from them.

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Thumbnail of user mianl1
Canada
1 review
0 helpful votes
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May 17th, 2024

As a newbie in the hosting world, Gigapros fast host provided me with an easy way of getting up and running. The plan itself is just what I needed, and the support available is just brilliant - any time, day or night (bit of a night-owl here...) and by e-mail, phone or online chat, the skillful rep will be around to help however they can - even if its not that related to vps hosting account. Recommended.

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Thumbnail of user teosioa
Italy
1 review
0 helpful votes
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May 8th, 2024

My sites don't generate a lot of traffic (I use my hosting more as a development playground) and that's one of the reasons why Gigapros is perfect for me. The uptime to be very good, and their accessibility to be total. All in all, I am happy running my sites with gigapros web host.

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Thumbnail of user miticas
Romania
1 review
0 helpful votes
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April 18th, 2024

Great hosting service. Setup was very fast and the 24/7 support team helped me with everything I needed. Gigapros is prompt, courteous and has continuously gone the extra mile to make sure everything is running smoothly. The pricing impressed me a lot and the features made me feel they are unique. Definitely recommended.

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Thumbnail of user cezarya2
Poland
1 review
0 helpful votes
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April 5th, 2024

My site is always online and accessible to my visitors, I am glad and happy to deal with Gigapros. They are very good about keeping their customers in the know with notifications of downtime, unexpected issues, or server migration activities. My experience has been great and I will definitely continue using their ssd hosting services.

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Thumbnail of user gervaisc6
Canada
1 review
0 helpful votes
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March 23rd, 2024

Pleased using Gigapros hosting services. They have fast servers, my sites are running fast. They are very good service, excellent customer service via chat and email. It's a nice web host because they offer a wide range of plans for each kind of users. It is well priced and within everyone's budget. Setting up my site was easy!

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Thumbnail of user morang3
District of Columbia
1 review
0 helpful votes
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March 23rd, 2024

I'm 100% satisfied client and can honestly say this host is trustworthy one. The prices are about average, but they offer a monthly payment option and not just a bundled option. Maintenance averages only a few minutes of downtime, 5-10 usually. I can only remember one time in the time I have been with them that a downtime has lasted a while.

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Thumbnail of user fabioc82
Italy
1 review
0 helpful votes
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March 4th, 2024

I've been with Gigapros now for over three months with no regrets. I've used support many times and 9 out of 10 times I get a reply within minutes. Tech support is friendly, helpful, and accurate. They have stable and fast servers - this allows my content to load as fast as everywhere else in the world.

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Thumbnail of user ranupr
GB
1 review
0 helpful votes
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March 2nd, 2024

The service is almost always up, and the sites load faster than they did with previous hosts. Gigapros has very friendly and quick customer service! Budget friendly for hosting multiple sites. Works great with php and cms database. Definitely he best we have tried so far. We have been moving all our sites over to gigapros, and encourage our clients to as well...

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Thumbnail of user jacinf
Egypt
1 review
0 helpful votes
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February 1st, 2024

Starting with Gigapros web host. No problems and they come highly recommended by my friends. I like the way that they treat their hosting customers. I'd like to point out that it is very professional due to their helpful tech customer support who work 24/7 and are always ready to help and explain me everything I need to know. Thanks.

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Thumbnail of user robertl5114
France
1 review
0 helpful votes
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January 12th, 2024

I've spent over 2 weeks comparing different web hosts and hosting packages. I needed 50 gbs of disk space for my new Project Online in Europe. Well, finally chose Gigapros hosting. Setup was fast, it took over 30 mins for my site to make it up and running efficiently. I like their free managed service, so I also saved some money - looks good. Pages load fast - I am quite happy with this.

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Thumbnail of user sevenk2
Austria
1 review
0 helpful votes
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October 28th, 2023

The price is also terrific, even without the amazing referral codes available. Well recommended! Loads of templates or you can have one designed for your own website. Great host, good support and great prices for anyone wanting to get their website hosted. Gigapros guys are simply amazing. Hosting plan limits recently increased.

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Thumbnail of user maikelb5
Belgium
1 review
0 helpful votes
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September 11th, 2023

Started out with Gigapros web hosting in Belgium six months ago to upgrade from my shared to vps hosting as my web site had grown quite large. I experience very little downtime, download speed is good for the most part and I haven't run into a serious problem yet. I have enjoyed their service and would recommend it to anyone.

Thumbnail of user henrikj19
Denmark
1 review
0 helpful votes
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December 24th, 2023

You can trust these guys. I've used Gigapros for a long time and very happy. They have a very large selection of scripts to choose from. For example WordPress, just choose the WordPress script, fill out your info and click a button and it builds the database for you. I haven't been aware of any outages. Good work!

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Thumbnail of user hyrumi
California
1 review
0 helpful votes
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November 28th, 2023

I had websites on Gigapros for about 4 months. The control panel is nice user-friendly one. This host has a lot of upsells, which probably explains their low price. I never purchased any of them. If you need an inexpensive web host for a club or hobby or something, it would be a great choice if the price mattered. Everything works well.

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Thumbnail of user lilant
France
1 review
0 helpful votes
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August 8th, 2023

These guys are great. It has tailored every one of their services with performance in mind. My last provider was causing me serious issues. Would like to add that Gigapros is an amazing web host provider. If you're a business like me, trust me, you'll be impressed. The features (the automatic backups are perfect). They are a lovely team of professionals, quick to serve, and extremely helpful - I recommend them.

Thumbnail of user martinae
Germany
1 review
1 helpful vote
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April 8th, 2014

If you choose Gigapros hosting, you'll be pleased - they offer 100% customer satisfaction.
For the price, it is amazing.
Servers respond fast, and ive never experienced down time. Features are very good. And they increased everyone's bandwidth for free a while ago.

Thumbnail of user alanisa
Spain
1 review
0 helpful votes
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September 12th, 2014

I've been with Gigapros for over 8 months, hosting 3 web sites on single account. Setup aws very fast, technical support as well - all the time within few minutes. Good speed, reliable, I have nothing to complain about. Features are best I could find - lost of space, unlimited subdomains, emails, databases. Pleasure to use.
I use my full disk space and bandwidth and their servers simply run at blazing speeds.

Highly recommended A+++

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Thumbnail of user alettad
Netherlands
1 review
1 helpful vote
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December 11th, 2013

I'd like to say that Gigapros is what all companies should strive for when it comes to customer service and support.
I know my limits and don't have to worry about violating any unwritten terms of service. Especially since Gigapros provides a massive amount of bandwidth in their most basic shared hosting package.
Uptime has been rock solid! Web page loads fast and my visitors do not complain.
They provide great scripting tools such as PHP 4 and 5, Ruby on Rails, Python, CGI, etc.

Overall, a good host, and enjoyable to use.

Thumbnail of user randalll16
New York
2 reviews
1 helpful vote
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December 13th, 2017
Verified purchase

I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.

This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.

My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lookingf3
Philippines
1 review
1 helpful vote
  • Send Message
May 11th, 2017

They offer a $34 dedicated server.

But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing

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4.4
476 reviews
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