• GigaPros

GigaPros

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Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 7th among Web Hosting sites.

  • Service
    127
  • Value
    127
  • Shipping
    88
  • Returns
    102
  • Quality
    127
Positive reviews (last 12 months): 100%
Positive
17
Neutral
0
Negative
0
How would you rate GigaPros?
Top Positive Review

“Prompt, patient and helpful.”

Gason P.
6/22/24

Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away. Thanks.

Top Critical Review

“Deceptive Advertising, horrible customer service and RESOLD MY SERVER!”

Randall L.
12/13/17

I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me. This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR. My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.

Reviews (476)

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Reviews that mention popular keywords

web host (164) customer support (71) customer service (58) control panel (56) tech support (33)
Thumbnail of user adamr70
1 review
0 helpful votes
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January 28th, 2016

Well, GigaPros web hosting is a top of my recommendation, features are unique and everything has been great.
They are easy to work with. Customer support is available 24/7 - this makes them preferable. Basically, I created the account with a new domain... as I usually do (so I'm sure nothing goes wrong... as it's usually automated). I had two other domains that, for the first time, I wanted to "add-on" to my hosting package. I added those, easily enough thru cpanel.
I like this web host and highly recommend its hosting services to other webmasters.

Thumbnail of user alfredr30
Spain
1 review
0 helpful votes
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June 13th, 2019

Great support and pricing. It may not have all the latest features etc. ( autoinstall of CMS packages, Forums etc.) and it's simple, inexpensive, and reliable. I have several domains hosted at Gigapros VPS hosting provider for several years, and have only had 1 outage.

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Thumbnail of user mortenc
Switzerland
1 review
0 helpful votes
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September 9th, 2014

Write your review to help others learn about this online businessBeen with Gigapros or over 8 months. Nothing to complain about. The Support service is noticeably fast (minutes!) and accurate. During our time with them their list of services and facilities have continued to grow and their prices have continued to drop. They have been pleasant to deal with and, in short, they have basically been everything our previous web hosting experiences have not.
They have great prices, and even offer ways that you can get free hosting. Give them a try, You will not be sorry!

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Thumbnail of user eugeneg10
GB
1 review
0 helpful votes
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February 10th, 2014

The price is outstanding for the features provided, but in a time when hosting is very competetive.
Gigapros customer support is good. They are always helpful and friendly no matter how simple or complex my questions are. I used to have a website with Yahoo but then quit after I started with this company. They are so much cheaper and quicker to respond.
It is so rare that you get good customer service nowadays. To me that's the most important thing. What good is a hosting compay that doesn't help you through the process of setting up.

Thumbnail of user philipped2
Switzerland
1 review
0 helpful votes
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February 19th, 2016

I strongly believe that Gigapros has to be awarded as the best and the most stable web hosting provider in the hosting market for running wordpress blogs. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available softaculous addon in the cpanel. I am also have two addon sites with same hosting plan.

I love the prices. The server was down for about 15 minutes one month. That's pretty good up time!

Thumbnail of user nicks102
Texas
1 review
1 helpful vote
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September 17th, 2015

I have clients who have had their website hosted with a different web hosting company and when their site was down, not working correctly, or had a hosting question. They could not get a definite answer from who they hosted with or would take for ever before receiving a response from support. I am highly confident in Gigapros that this kind of thing will not happen. Gigapros will take care of you, as they have me.

So if you make Gigapros your choice for web hosting you have made a great choice as I did.

Thumbnail of user joand19
Netherlands
1 review
0 helpful votes
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July 16th, 2015

I have used many hosts over the past 10 years, but Gigapros who I have used for the past 2+ years has proven the best by far. They have the best Tech and general support I have experienced and I have no hesitation in recommending them for people wishing good stable and well supported servers.
When there's confusion (and it's often on this end) you guys are still conscientious and solid! Thanks so much to the best hosting company on the planet!

Thumbnail of user lazaruss
Denmark
1 review
0 helpful votes
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August 5th, 2014

I started a search one year ago for a hosting provider that people were actually happy with. That's how I found Gigapros. The volume of comments from happy customers led me to this decent web host.
The uptime is very good and I haven't faced any problems yet. Easy to work with the base Webmin system; no weird gotchas.
I have used and will continue to use Gigapros for all my business and personal web hosting needs.

Thumbnail of user ericj25
Germany
1 review
0 helpful votes
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June 17th, 2014

I've been with Gigapros for about 9 months now. Server uptime is good, tech support is good.
Easy upgrades to VPS option from shared hosting (just a checkbox).
Support is good & fast except that they don't have livechat or free phone support. They don't pretend to be the most stable service, but they do succeed in their goal: providing value for money with features that many developers appreciate.
No problems with email, webhosting, or the rest.

Thumbnail of user pavelc1
Denmark
1 review
0 helpful votes
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January 9th, 2014

Like most I did the research and spent hours looking at reviews for the various hosts. Having read good reviews about gigapros services, I decided to give them a try. I contacted them directly, told my requirements and their team offered me a good fit for my needs.
It took about a half hour to an hour for my VPS to be configured and ready. The server that I was placed on was faster in just about every way than the servers I had been on in the past and I have not experienced any downtime that I was not notified about beforehand.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else!

Thumbnail of user nicks70
Missouri
1 review
0 helpful votes
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August 11th, 2014

Gigapros hosting support is superior. Chat answers. Support phone answers withing a reasonable amount of time.
Great customer service so far. They called me immediately to verify my order, and when I had some 'basic' unresolved problems, they investigated and got back to me in a few days. Up-time on the hosting has been flawless, as far as I know. The only downside is that access to cpanel and POP has sometimes been unreliable.
Overall, I'd recommend them still.

Thumbnail of user danieles
Italy
1 review
1 helpful vote
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April 17th, 2014

I'll give Gigapros props, nobody will ever beat them price wise for what they offer.
I call for support frequently and never wait for more than 2 minutes until i talk with someone. I have 100% uptime so far and couldn't be happier.
Simply, I just like where they stand - trying out new things, and trying to be on top of it always.
As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.

Thumbnail of user petrg2
Bulgaria
1 review
0 helpful votes
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September 22nd, 2016

Finally I found a perfect place for hosting my wordpress blogs - it is Gigapros web host with stable US servers.
They offer many payment options and I paid via Paypal and one of my wordpress blogs set up immediately after purchase. Now I have already transferred my other blogs to this decent host.
Their customer support was very helpful with transfer and spent over 30 minutes with me helping to upload the files to hosting account.
Speed is very fast, I like this host and can highly recommend to other webmasters.

Thumbnail of user antonm37
Illinois
1 review
0 helpful votes
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March 24th, 2016

Extremely happy with Gigapros.com. I have been using their services for about 1 year and everything works fine. They offer good value and good service, compared to the I've been with. They are quick with their responses and seem to be very reliable. On the last two occasions I have required help support got back to me within 10mins.
I was pleasantly surprised by the backup tools you provide which I did not expect at all.
I'm also happy with the performance and reliability of the service.
Deff recommend!

Thumbnail of user savinor
Missouri
1 review
0 helpful votes
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May 28th, 2014

I can say that Gigapros is trustworthy web host. I am overall still pleased with the value of the service and the customer service and have been tremendously satisfied with the reliability and the accessibility of the server and my site as a whole.
The addon scripts have worked almost flawlessly, and I have been able to fix minor glitches with no problems.
The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do.
The only thing I would change is to make the interface more user friendly when editing my web sites.

Thumbnail of user stevenm112
GB
1 review
0 helpful votes
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September 8th, 2015

Greetings to all webmasters. I am Steven and I would like to say that Gigapros is good web hosting provider.
When I contact their tech support, they explained me everything I needed to know for successful running of my site.
Firstly, I thought that this web host is like the other one playing around they are the best, but this one is really professional one and I think that it is the best for running any kind of web sites.
You can rely on them.

Thumbnail of user luizag
Lithuania
1 review
0 helpful votes
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August 14th, 2014

I've been with gigapros.com for 8 months and have had a great experience with them. The servers seem reliable, the signup process was easy and support is fast. Really friendly and kind staff who is always there for all the customers!
Their pricing is wonderful and they are competitive.

Tip for consumers:
Cheap pricing, stable servers, fast speed connectivity

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Value
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Thumbnail of user marilenal
Italy
1 review
0 helpful votes
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September 10th, 2015

Hola, greetings to all, my name is Marilena and I decided to write a review sharing my experience dealing with Gigapros.
All of their work is based on quality and I was impressed by their stable network uptime and speed connectivity.
I needed website builder to start creating another new web site. Their customer support impressed me a lot.
They explained how to create website via their website builder, they spent over 30 minutes with me. I am happy.
I can recommend this web host for newbies and professionals as well. Good web hosting provider without any doubt.

Thumbnail of user joseh26
Florida
1 review
0 helpful votes
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May 23rd, 2014

Gigapros got to be the best in the business. They are quick with their responses and seem to be very reliable. I am extremely happy with their services and doubt I will go anywhere else for my hosting needs.
For all that you get with their hosting, the price you pay is well worth it. For shared hosting, the support alone is worth what you would pay. With everything else you receive, Gigapros is beyond worth buying.

Thumbnail of user deolindal
Brazil
1 review
1 helpful vote
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July 31st, 2014

I have been completely impressed with Gigapros service from day one. When other reviewers are cheering about the support, they are not exagerating. It is the best. Their tech support always answers my questions within 5 minutes. And they have even given me PHP support mySQL support.
Great features. Their prices are great but not the cheapest.
I realized that they are an absolutely amazing company. Now go sign up with them!

Thumbnail of user vihtoriw
Florida
1 review
1 helpful vote
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January 26th, 2018
Verified purchase

I can't say enough good things about Gigapros host. Great support that is available by phone 24x7.
Actually I called them so that I understand their package. Finally I signed up with them. I had no idea about them but after three months I can about them and it is really good.
Top web hosting provider to deal with.

Thumbnail of user lawrencev22
Japan
1 review
0 helpful votes
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September 16th, 2019

I am happy with Gigapros web hosting service. This web host is cool. Through e-mail - fast quick and through responses just how i want it to be. Their e-mail is just too damn complete that i dont have to email them about the same problem. They assisted me until my problem was solved and most of the time they do it for me instantly. They assisted me until my problem was solved and most of the time they do it for me instantly. The control panel seemed a little daunting and techie at first, but it's fine when you get used to it.

Thumbnail of user stepanl
Canada
1 review
0 helpful votes
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March 24th, 2014

I have been with Gigapros for about 8 months now and I have had a question or more 2 months long since I was a newbie and trying stuff all the time... i prefer to submit a support ticket for my problems and i always get immediate answers. Their tech support always answers my questions within 5 minutes. And they have even given me PHP support mySQL support.

Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want.
Gigapros is really quite excellent, and offers excellent value for relatively low cost.

Thumbnail of user adinam2
Virginia
1 review
11 helpful votes
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March 29th, 2016

I am happy dealing with Gigapros because I have nice hosting opportunities dealing with this reliable company. I have been hosting my site comdiscogr(dot)biz for a year and 10 months and I can say that I have downtime only two times, but when I send a support ticket to their staff, the problems were solved within an hour and I should add that they are really patient with me.
I know from personal experience that their chat support is 24/7 online and I personally use it quite a lot. It is satisfying to be able to quickly handle the technical side of hosting my site and remain focused on improving content. I really appreciate all the work they did for me and want to thank their team. I highly recommend this web host.

Thumbnail of user vyacheslavp2
RU
1 review
0 helpful votes
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November 20th, 2015

I chose Gigapros over 10 months ago due to their cheap pricing and good reputation. I ask about their services at WHT forum and people tell me that they were good and reliable along with helpful customer support that worked 24/7. Yeah, it true, now I see that I made really good decision to give them. As for their uptime it is really nice and my site is always up and accessible to my visitors.
I have some troubles with uploading news files and their support helped me immediately when I contacted them.
I like this web hosting provider and can highly recommend it to other webmasters.

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Website web hosting services built with high security, 99.99% uptime and 24x7 support. Rated #1 best host by over 50,000 clients worldwide!

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